Services to the public: the most promising business ideas. A profitable idea for making money: organizing an enterprise for providing services to the population "Husband for an hour How to organize a company for services to the population
The company "Domashny Master" is engaged in the provision of repair services for residents of Moscow. We are constantly building up our experience and improving the quality of service. We value our reputation and value our client very highly, and we also believe that only an individual approach and quality of service bring their mutually beneficial results.
Our company employs qualified specialists - electricians, plumbers, carpenters, universal craftsmen. All employees are carefully selected. To work in our company, a foreman must have not only professional skills, but also be respectable and responsible, be polite and good-natured in any situation. Our specialists use high quality parts and materials in their work.
You can contact us for advice on any questions. Our experts will help you choose any consumables or equipment, if the need arises to purchase them, this will help save your time and resources.
We have accumulated vast experience and we know our business! We discuss all the nuances of the upcoming work with the client in advance in order to correctly assess the entire cost of the upcoming work. It will not come as a surprise to you, the news of additional work or costs in the course of our work.
We love what we do and work for you!
Many of our compatriots, especially during a crisis, highly value their time - after all, this is also money. Therefore, for busy people, the issue of a comfortable and high-quality solution to everyday problems is very relevant - especially when it comes to dry-cleaning clothes, repairing shoes, painting leather jackets, etc. Accordingly, in order not to run around the area in search of a good specialist to solve a specific issue, it is more convenient for the client to solve all problems in one place - the so-called point of reception and provision of consumer services (consumer services center).
Previously, these tasks were solved at home, because one building housed workshops for the repair of shoes and small household appliances, dry cleaning and painting of clothes, etc. Now these services, as a rule, can be obtained at different points, and often a narrow problem, for example, replacing buttons on a winter jacket, it takes a long time to decide, since it is difficult to find a master. In such a situation, the center of personal services may be in great demand among residents of large cities, because the demand for these services among the population is very high.
Project Description
We are opening a consumer services center in the capital. We will offer our customers the repair of shoes and clothes, painting of leather accessories, making keys, repairing small household appliances, etc. This means that at our point the client can leave clothes, shoes or equipment. And our representatives, in turn, will indicate the damage, the list of works and the terms for returning the goods on a special order form.
After that, things are delivered to partners who will directly repair shoes or wash clothes, etc. And within the agreed time frame, the client will receive back the finished order. The client's benefit is high-quality services in one place, the contractor's benefit is the influx of new orders, our benefit is the receipt of income as a percentage of the cost of the service. According to calculations, if we earn $ 90-100 from the provision of personal services every day, and the investments will pay off in 4-8 months.
Start-up capital
Furniture
Initially, we need to purchase furniture. In particular, you will need a couple of tables and chairs, a safe for documents and money, cabinets or racks for storing clothes and household appliances of clients, etc. We'll put $ 750 for all this.
Technics
From the equipment we need two laptops, an MFP, a wi-fi modem, a burglar alarm, two mobile phones, etc. You will also need an electric kettle and a microwave oven. We will try to keep within $ 1,500.
Equipment
We will buy equipment for making keys, as this service is urgently needed by customers. For the purchase of a machine tool, blanks for conventional and intercom keys, other professional equipment and simple tools (screwdrivers, hammers, pliers, etc.), we will take into account $ 1,100.
TOTAL 3 350 $
Running costs
Rent
Renting a 30 m 2 room with renovation in a residential area will cost at least $ 200. On the internet, mobile communication, utilities, we will lay down the monthly fee for signaling 100 $. We will spend another $ 50 on tea, coffee, repair of equipment, stationery, detergents, etc. We will pledge $ 200 for the purchase of blanks and other necessary trifles. Total: 550 $.
Team
We need 2 inspectors who will work every other day. You will also need a cleaning lady and an accountant part-time. Take the keymaker (rate +% of orders). You also need a remote master who will work on calls, eliminating minor problems - an electrician, a plumber (rate +%). The owner will be the administrator. Total: at least $ 1,500-2,000.
TOTAL: ~ $ 2,050.
Marketing and advertising
The consumer services center must necessarily have a representative office on the Internet. We will create an online version of the reception, where we will indicate the list of services, their cost, travel contacts. We'll put $ 450 on a business card site, domain. We will create pages in “Facebook”, “Instagram” - we will come up with promotions, bonuses, we will develop a loyalty program. We will publish service announcements in online newspapers and on discount exchanges. In addition to online promotion, we will get to know our neighbors: we will print business cards, flyers, announcements, go around neighboring housing estates and tell you about our start. Let's talk with the owners of mini-hotels and: this will help to increase orders.
By the way, it would be a very good idea to develop free fridge magnets, where, in addition to the phones of the police, ambulance and fire service, in the column for the center of public services, our contacts will also be indicated. Such a thing will be very useful, and the client will definitely hang it in the most prominent place. And if the need arises to provide a particular service, he will not go to the Internet, but will immediately call us.
Only $ 400 to start and $ 200 monthly.
Payback of the project
The consumer services center earns from a% of the order, which is paid by partners (workshops, dry cleaners) as a reward for each client. This can be from 5% to 30%. Direct income is generated by making duplicate keys and calling by clients to the master's house. Suppose every day 8 people will leave work with us, for which the average remuneration is $ 10.
In addition, we will make 4 duplicate keys, $ 2 each. And finally, $ 12 per day will come from one call to the master at home (we expect 3 per day). Total: we will earn $ 3,720. We subtract the current expenses of $ 2,050, marketing $ 200 and get $ 1,470.
Partnerships and logistics
In this business, it is important to correctly build all the logistics of the processes: the points of reception and provision of household services are the link between the customers and the performers themselves. Therefore, it is important to study the location where the new point will be launched even before the start.
It is advisable to open in new micro-districts, where social infrastructure is only being created, and, accordingly, there are no markets and other islands with the availability of various services.
This makes it possible, as they say, to "score a place" in the created niche of consumer services and immediately find the target audience, thus outstripping competitors. At the same time, at a business start, it is important to form a list of services based on the needs of the local population. To do this, you need to walk around the area, talk to the local population, ask what they lack in everyday life - repairing shoes, painting leather goods, dry cleaning things, etc.
Such a survey will make it possible to form a base of needs for the residents of the microdistrict, and will also allow to study the situation on the ground - are there any competitors, what types of services they provide, is it high-quality work, what is price policy... All this is important for the formation of the subsequent business strategy of the consumer services item. And already based on the set of services provided, it will be possible to look for partners for a new project who will repair things and devices of customers.
It is desirable that the consumer services center and these workshops are not very far from each other, as this will affect the time and cost of transporting orders back and forth. You can talk to large networks, but you can also look for small, but high-quality production bases. The result of this search and the formation of a list of business partners will already determine how to establish logistics. Since network executors can also pick up orders, because they must have their own transport available. And if we are talking about small performers, then transport costs may have to be divided in half.
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We are looking for regular customers
Market participants recommend not focusing exclusively on private customers, because they may not become the backbone of a constant stream of customers. In order for orders for the repair of equipment, washing of bed linen, and dry cleaning of things to become highly demanded, you can pay attention to the corporate sector.
The point is that in large cities there are many small entrepreneurs operating, which may maintain mini-hotels, hostels, coworking spaces, cafes and other facilities where constant cleaning, washing, repairs, etc. are required.
For such purposes, these entrepreneurs can hire a special person to solve minor everyday problems, or puzzle over where to find this or that master.
And if these representatives of the corporate sector are offered a solution to everyday problems at reasonable prices, they will obviously like this option, because a very large block of economic issues will be resolved. In the course of such negotiations with microbusiness owners, one should not be afraid of competition from large network companies, because their services, as a rule, are much more expensive. In addition, big business is mainly interested in a large customer in the form of promoted restaurants or hotels, therefore, networkers are unlikely to “chase after small things”.
Consumer services center: contract
The consumer services center is still a customer-oriented business, so it is important to be able to establish contacts with people. Therefore, taking orders from customers should be organized correctly, so a special order form will not interfere with this. The form must contain the necessary information: customer data, terms of order fulfillment, what gets into work, what processes will be carried out, are there any flaws in the subject, etc.
All this information will simplify the work of the contractor, and get the customer the expected result. Also, the notes in the order form will help to save you from problems later if something does not suit customers, because all the initial data have already been indicated in the form. It is also important to train the team in the basics of competent acceptance of orders, because people can come to the center of public services with completely different tasks. Some need to replace the instep supports on the shoes, while others need to remove specific stains from the woolen blanket. In all cases, a specialist must properly advise the client and give practical advice - they say, shoes can be repaired, but the woolen blanket cannot be restored due to the old stain.
We place bets on rare services
In order for a new business project to become successful, you need to stand out from the crowd of similar ones with at least a list of personal services. This means that, in addition to dry cleaning, shoe repair or painting leather accessories, you need to offer people a related service - less popular, but which can be in demand at any time.
This can be, for example, replacing buttons on clothes, repairing suitcases or umbrellas, repainting leather products, etc. It is also helpful to provide repair or breakdown prevention services for household appliances. Moreover, if customers can bring a kettle or microwave oven to the point for repair, then for bulky goods in the form of a refrigerator or washing machine, the master will need to visit the address - and it is desirable that this service be on the service list of the household item. This is important, since the problem of a washing machine breakdown can be simple: conventionally, a children's sock clogged the drain in the unit. Then you need to disassemble the washer, pull the sock out of the drain, and assemble the unit again. The issue may take an hour and a half in total. In this case, the service can cost $ 15-20. So why give this order to someone from a competitor, if it can be done by a master from your consumer services point?
1. Production of semi-finished products, assemblies, parts by order of firms, clothing accessories, badges, etc.
2. Knitting of socks, gloves, clothes.
3. Sewing clothes.
4. Manufacturing of hats.
5. Making shoes.
6. Weaving lace.
7. Embroidery.
8. Manufacturing of products “objects of folk art”.
9. Baking bakery products.
10. Production of flour, vegetable oil, pasta, sausages, soft drinks and alcoholic beverages, mayonnaise.
11. Preparation and sale on the spot of pies, pancakes, barbecue, grilled chicken, shawarma, etc.
12. Collection of old household appliances, repair and sale of it to people with low incomes.
13. Minor repairs of streets and roads.
14. Construction work.
15. Construction of playgrounds, courtyard complexes.
16. Manufacturing of piece furniture.
17. Blacksmith work.
18. Artistic work.
19. Architectural and construction design.
20. Design work.
21. Breeding of purebred cats and dogs.
22. Processing of animal skins.
23. Making stuffed animals and birds.
24. Collecting the gifts of the forest - nuts, berries, cones, mushrooms.
Services to the population.
25. Washing sinks, baths.
26. Cleaning of clothes.
27. Shoe repair.
28. Repair of plumbing, electrical equipment, gas equipment.
29. Apartment renovation.
30. Cleaning of entrances, corridors, elevators.
31. Cleaning the area around the house.
32. Delivery of medicines to the population.
33. Collection of junk for disposal.
34. Hairdressing services.
35. Cleaning of premises and territory after renovation or construction.
36. Ritual services (funeral, wreaths, ribbons, orchestra, tombstones, fences, care of graves).
37. Sharpening of cutting tools (knives, saws, drills, manicure tools, scissors).
38. Key making, repair of household metal products.
39. Finding performers of household services (assistance to the population) using our own database (transportation of things, housekeeper, nanny, piano tuning, apartment renovation, etc.).
40. Furniture repair.
41. Taking photographs, developing films and printing photographs.
42. Photocopying.
43. Production of audio and video recordings.
44. Installation of TV antennas.
45. Installation of automatic washing machines and dishwashers.
46. \u200b\u200bBroker for the selection of options for rent, purchase, exchange of non-residential and residential space.
47. Activity of pawnshops.
48. Services for the protection of vehicles.
49. Repair of motor vehicles.
50. Repair of boats, boats.
51. Repair of sports equipment.
54. Hire (household appliances, tools, children's bicycles, toys).
55. Rental of audio and video cassettes.
56. Private paid library.
57. Rental of household appliances, items for tourism, tools, inventory, etc.
58. Renting out housing, garage, barn, basement, land, garden, vegetable garden, car.
59. Medical service.
60. Dental care.
61. Veterinary services.
Services in large shopping centers and shops under an agreement with them.
62. Consulting specialists.
63. Packaging of goods.
64. Delivery of bulky goods to customers.
65. Cutting fabrics and hemming curtains purchased in the store.
66. Minor alterations of clothing purchased in a store.
67. Stretching shoes and hats.
68. Carrying out engraving works.
69. Installation of technically complex goods purchased in a store at a customer's home.
70. Storage of items of buyers.
71. Storing baby carriages.
72. Organization of recreation areas for buyers.
73. Organization of children's leisure.
74. Organization of a cafeteria.
75. Provision of information on the availability of goods for sale.
76. Ordering a taxi, etc.
77. Acceptance of orders for the repair and maintenance of technically complex goods.
Leisure organization.
78. Organization of recreation of the population: excursions, attractions, boating, boats, horses, etc.
79. Traveling photo and film services: public places, kindergartens, schools, family celebrations, company events, etc.
81. Dating service.
82. Guides, instructors, guides in cities, in the countryside, in fishing and hunting grounds, in the mountains, etc.
83. Organization of shows, production and directorial work.
Educational services.
85. Tutoring.
87. Private courses, schools.
88. Preparation of abstracts, term papers, dissertations.
89. Learning to dance.
90. Teaching good manners, business protocol.
91. Training of service and hunting dogs.
92. Dressage of horses.
93. Training of children's groups.
94. Courtyard coach of children's teams: football, volleyball, hockey, athletics, etc.
95. Organization of aerobics classes, etc.
96. Training of athletes.
97. Teaching to swim.
98. Personal training in craft.
Services to enterprises.
99. Washing windows.
100. Maintenance of the territory: green spaces, fountains, gazebos, etc.
101. Laundry and dry cleaning of overalls, curtains, tablecloths, carpets, etc.
103. Bicycle, motorcycle courier service for the delivery of correspondence, parcels, small loads within the city, district.
104. Broker for the selection of options for rent, purchase, exchange of non-residential and residential space.
106. Secretary, assistant at home.
107. Topic-specific information desks providing information by telephone or Internet.
108. Notice bureaus, which provide services for placing ads in thematic publications, on the Internet, in public places.
109. Preparation of technical books: operating manuals, repair instructions, practical manuals, etc.
110. Mashburo, computer set, scanning.
111. Printing documents on printers.
112. Photocopying.
113. Bookbinding.
114. Thematic clippings from newspapers by customer orders.
116. Repair of wheeled and tracked vehicles.
117. Repair of production equipment.
118. Cleaning pipes and flues industrial enterprises and residential buildings.
119. Auditing activities.
120. Procurement and processing of secondary raw materials.
121. Warehouse operations in ports and stations.
122. Activities for the drilling of water wells.
123. Activities for the disposal of production and consumption waste.
124. Description, conservation, restoration of archival documents.
125. Activities for the repair and restoration of cultural heritage sites.
126. Activities for the restoration of museum items.
127. Repair of cash registers.
128. Operation of gas stations.
129. Carrying out disinfection, disinsection and deratization works.
130. Real estate activity.
131. Publishing activity.
132. Printing activity.
Transport and related servants.
133. Transportation and transport and operational activities.
134. Transportation of passengers and goods by water transport.
135. Activities for the implementation of freight operations.
136. Freight forwarding services for goods.
137. Serving passengers on the territories and waters of seaports and roadsteads.
138. Transfer activities in water transport.
139. Transport and forwarding activities in water transport.
140. Agency activity in water transport.
141. Pilotage of vessels on water transport.
142. Loading and unloading activities in railway transport, in sea and river ports.
Small-scale wholesale and retail trade.
144. Traveling trade.
145. Peddling trade (peddlers, traveling salesmen).
146. Street trade.
147. Small mail trade.
148. Commercial intermediary or agent.
149. Sale of newspapers and magazines.
150. Selling flowers, maintaining pharmacy kiosks, etc.
* Calculations use average data for Russia
The business in the field of public utilities, for all its seemingly attractive and simple, has many pitfalls, which a beginner who wants to enter this area simply needs to know about. Own experience Yaroslav Butenko, director of the "Domovoy" company, shared with us about creating a successful business in the field of personal services.
- Yaroslav, tell us what your company does?
The Domovoy service department has been working in the field of personal services since 2007. We provide the services of craftsmen, who are sometimes called "husband for an hour":
- plumbing work;
- electrician services;
- services of a carpenter, bugbear;
- welding works;
- cleaning services (cleaning of apartments, houses, offices and cleaning of the territory);
- services of loaders and handymen;
- transportation, moving an apartment or office;
- renovation from room or bathroom renovation to turnkey renovation;
- repair and installation of household appliances;
- computer setup and repair;
- installation of alarms and intercoms.
The "Brownie" service department specializes in small orders. We help our clients free up their precious time and energy. We arrive at a convenient time for the customer. We work according to an open price list and guarantee the quality of our work in writing.
Many people think about starting their own business, but not everyone eventually opens it: they are stopped by the fear of uncertainty, instability, high risks, etc. Was it easy for you to decide to become an entrepreneur? How did you come to the idea of \u200b\u200bstarting this particular business?
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Since childhood, I did not understand why in order to drive a car, you need to know how to fix it. Then every man could repair almost everything. At the same time, the quality of work has always been mediocre. Those days are long gone, and now few people dare to repair a washing machine with artificial intelligence or install a complex hydromassage system yourself.
In 1996, a computer appeared at our home, which we still did not know how to use. He often stopped working. For hours we tried unsuccessfully to solve the problem on our own. Then the masters were called and our insoluble problem was eliminated within a matter of minutes, and sometimes seconds. Then I realized that professionals should be involved in every business.
The soul lies in the service sector. Public utilities have been especially neglected since Soviet times. The need for the services of fine craftsmen household repair was tall and totally dissatisfied. I started with the city of Cherkassy in Ukraine. In September 2007, when I was working as a manager, I took a month off, rented an office and started recruiting foremen and training dispatchers. We launched an advertisement, and in November we already completed the first orders.
We constantly worked to improve the quality of services, reduced the arrival time of the master and, most importantly, we made an open price list for all services. Even now, many organizations will not name their prices, because they want to evaluate the client and take more from him. Also, our rule was to sign an act of completion and provide a written guarantee. We are confident in the quality of our work, therefore we do not take prepayment. The client pays money only when he is satisfied with the completed work.
How long did it take to implement the idea from the initial concept to the direct organization of the service department?
For a whole year I thought about the first step. I recruited employees in 2 months. From the beginning of recruiting employees to the break-even point, we came in 6 months. And he fully returned his investments within 9 months. It took a lot of time and effort to select conscientious craftsmen, form an official price list, train dispatchers and determine by trial and error which advertising works and which does not.
- How much did the business cost you?
Ready ideas for your business
Much of the work was done on our own, which significantly reduced the start-up investment. I will give an approximate amount of investments for a city with a population of about 300,000 people.
Initial investment
Office rent for 2 months and 50% of the monthly cost for the services of a real estate agency. We independently found a small office (13 sq. M.), On the outskirts of the city ($ 100 per month in 2007). After a year and a half we moved.
Two computers - took at home. The simplest computers with good monitors are enough. $ 1600
Laser printer. 120$
Telephone numbers and devices (city, mobile major operators). The ease of memorizing the number is very important. Ease of reading the number and listening comprehension are important. I chose mobile numbers for almost a month, reviewing the available options in stores. City numbers could be selected by paying the operator. Six handsets with phone numbers cost about $ 400. Today this option is outdated for us, so you are working on creating a contact center.
Ordering software and computer network organized on their own. Here the price can range from $ 500 to $ 20,000.
Overalls can be made when you start making a profit.
Site we also created in-house. When ordering, a normal website with information content costs from $ 1000. There is practically no upper bar.
Permanent investments
Office rent
Dispatchers salary... Consider the average salary in your city. The number of dispatchers depends on the number of orders. In our case, there were 2 people.
Accountant salary should be one and a half to two times higher than the average in the city.
Telephone communications. $ 50 since most of the calls are incoming.
Masters - work with their tools and receive a percentage of the cost of the work performed, this reduces your initial investment and removes a lot of useless questions.
Ideally, you should be prepared to cover all running costs from your own funds for the first 6 months to ensure you get nailed down in the future.
- According to your estimates, what is the minimum amount with which you can start this business today?
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The cost of entering a business depends on the starting position of the entrepreneur, competition and the population of the city in which the organization opens. In a city with a population of 300 thousand people without strong competitors, you can start from 10 thousand dollars. The lion's share of the costs falls on the advertising budget, as it determines how soon potential customers will find out about you.
- How can you speed up the start of a business to get the maximum return on investment?
There are always several options: start from scratch and step on the standard rake yourself, or buy a franchise. If you purchase a franchise, you:
- avoid investing money and time in creating a contact center, training dispatchers, developing software, website development, filling it with information;
- do not pay a salary to dispatchers, accountant, advertising designer, system administrator;
- save on office rent;
- speed up the process of recruiting wizards;
- avoid a lot of conflicts in cases of poor-quality work of masters;
- optimize your advertising investments, since you don't have to test what works and what doesn't;
- get a proven business system;
- you receive the necessary commercial documentation (contracts, prices, powers of attorney, reports, technologies, commercial offers, etc.);
- simplify the process of signing service contracts corporate clients (banks, restaurants, shops).
- What difficulties did you encounter at the initial stages of doing business?
Many masters love to drink. At the stage of the initial recruitment of masters, the problem of alcoholism was very acute. Thanks to simple know-how and a rigid contract, we avoid this problem 99% of the time. It is very important for the craftsmen not only to do the job with high quality, but to correctly explain to the client the essence of the problem, and for what exactly he pays money. Most craftsmen are used to stealing. Therefore, it is necessary to make it impossible. We solved this problem with software and a principled accountant.
The cleanliness, politeness, punctuality and quality of the foremen's work are assessed by calling all clients after the foreman has completed the work. The best craftsmen get the job first and earn the most. The rest are simply weeded out. Several times there have been emergencies like flooding. Now we stop emergencies very quickly. We also created a special insurance fund. The mechanism for performing warranty work has been well established.
- How and where did you look for employees? Do you have special requirements for employees?
Ready ideas for your business
Initially, they recruited masters from those who came to interviews for advertising in the press. The work with recruiting agencies turned out to be absolutely ineffective. Special requirements for craftsmen: honesty, decency, professionalism, work experience and a desire to make good money. Now new masters come to us on the recommendations of our employees. There are enough people willing to work with us to be able to choose.
- How long did you pay off the initial investment? What can you say about the profitability of this business?
The return on investment is 8-12 months. Business profitability is high 100-150% per year.
- What is the competition in your business?
When we started, our competitors were ZhEKi, emergency service, repair firms and shabashniki. Later, many firms appeared that tried to copy us. They never understood our philosophy, so they disappeared as quickly as they appeared. Now dispatchers of ZhEKov and emergency services most often refer clients to us, since the foremen of these organizations are interested in working as little as possible.
- Is there a seasonality in your business?
Seasonality in our business is not very significant. It consists in the fact that in the summer people massively prefer to make repairs. Therefore, in the summer we do a lot of renovation of apartments and houses. During this period, some of the craftsmen have to transfer from small orders to repairs, but this does not fundamentally affect the work of the service department.
The bulk of orders are focused on customer service (plumbing, electrician, carpenter, welder, loaders, transportation, repair and installation of household appliances, cleaning, etc.) arrive relatively evenly. Order peaks often occur on pre-holiday days, when people are preparing to greet guests, and on the days after the holidays, when it is time to correct the results of stormy fun. At such moments, some queues may appear, sometimes the working day of the foremen is lengthened. There is some seasonality in certain types works. For example, people prefer to actively wash their windows in the spring, and general cleaning apartments are especially popular before the New Year.
- How did the economic crisis affect your business?
The period from October 2008 to May 2009 was quite difficult. But we didn’t reduce advertising or fire employees. I had to compensate for the expenses from personal savings. Then banks and many organizations began to switch to economy mode. This opened up a tremendous resource for development for us. We have signed many contracts for maintenance of organizations, cleaning of premises and territories. Therefore, there were many positive moments for the service department of "Brownie" in the crisis. A crisis can create difficulties, or it can provide enormous opportunities. It all depends on the point of view.
- What other pitfalls does this business have?
You cannot focus on the mediocre quality of order fulfillment. Only the strongest survive, so either you will be the best or you will have to leave the market.
- How do you promote your services? What are the main promotion channels?
At the moment, we receive a third of our orders from those clients for whom we have already performed certain work, and they were satisfied, another third we receive on their recommendations to our friends. The rest of the orders come from press advertisements and periodic print advertisements. The site was created at the end of 2009. At the moment, he performs an informational role and saves us significant amounts that we spent on printing and distributing advertising brochures. However, the number of orders thanks to the site is still small, about 2% of the total.
- How do you see your prospects further development your business?
We are currently working on creating a contact center capable of handling a huge number of calls. We are working on opening a branch in Kiev. We started recruiting masters. In the process of opening a branch, we will complete the description of all business processes. The franchise package is almost ready. Plans for the next 2 years to open branches in all major cities of Ukraine, partly on their own, partly through the franchise network. Then we will go outside the country.
- What advice could you give to entrepreneurs who are just thinking about starting a business?
The 1,000-mile journey begins with the first step. It is worth starting to move forward, and only then adjust the route. It's pointless to hesitate and tune in for years if you still don't make the first step!
4,767 people are studying this business today.
693034 times were interested in this business in 30 days.
You have decided to start a profitable business from scratch. Payback is an important factor in minimizing risks. Return on investment, cost recovery and increased project profitability. The service industry meets the requirements of a quick return on investment. 90% of the resources spent by the company are the knowledge and time of employees. Or a self-employed professional working in a home or rented office.
A case based on services to the public or for legal entities requires a special approach in the fight against competition. Attracting new customers and saving advertising budget. Read the article to the end. We have prepared for you 40 profitable business ideas with minimal investment... Follow the links to related content. Get more information to start your own business tomorrow.
Who is the article for?
You can work for yourself, not for hire, at any age. By deciding to take a step towards change, you are using an enviable perspective. Reaching a new level as a self-employed specialist.
Business ideas for services are suitable:
- People with higher and secondary specialized education who want to apply the acquired skills on their own;
- Students who do not want to work for their "uncle", live on a scholarship and burden their relatives;
- Employed, as a part-time job with the prospect of replacement;
- Beginning entrepreneurs with a small start-up capital;
- People without education or inclined to work outside their specialty;
- Existing businessmen wishing to expand their business through new and related areas;
- Specialists who are ready to use knowledge and experience to develop their own business;
- For able-bodied retirees who have a craving for action and conquering new heights.
A university graduate expects to take a position with decent wages. In 2018-2019, there is an oversupply of applicants. Demand exceeds supply. Going into business turns former student to the employer. The service sector allows you to work independently, to reduce cost items to a minimum. Serving the population and legal entities is distinguished by a low investment threshold and quick payback.
Profile education allows you to work in your profession. Apply the knowledge gained in practice. Among legal entities, accountants, financial consultants and lawyers are in enviable demand. The population needs craftsmen who provide household services.
Lack of education or a desire to realize oneself in other spheres does not exclude the prospects for development in the service sector. Tutors, nannies, nurses, and other specialists with hourly pay will find grateful clients.
Popular destinations for profitable small businesses
According to statistics, 5 directions are in great demand in the areas of trade and services. Growth trends in 2018 promise continued interest in 2019.
- Mobile (mobile) enterprises - performers ready to come to the customer, are especially popular.
- Business for children - budget preschool institutions and schools continue to decline. Parents' expenses increase by 7-13% annually.
- Mediation - Leverage the expertise of Uber, Avito, Vamdodoma and other successful companies. Create your own business based on saving time and automating routine processes.
- Online training - saving time and money on professional development, education and employee motivation. The indicator of demand for services is characterized by enviable stability.
- B2B collaboration - independent contractors, outsourcing firms, freelancers. Companies and individuals help free up time and automate business processes at affordable prices.
How much money does it take to open from scratch?
The service sector provides an opportunity to make money without an injection large investments... Spend intangible resources. Work at the customer's site, at home, in a cafe or office. The company's turnover, employment and the number of regular customers do not affect the choice of an entrepreneur.
To determine the level of start-up costs, we recommend drawing up a business plan. Write out approximate items of expenditure on a piece of paper. Arrange the data in order of importance. Consider scaling back before moving into action. Pay special attention to your advertising and promotion budget.
We recommend that you read the article on promoting services on the Internet. Using the resources of the world wide web will significantly reduce costs. 
Why should you open a service business without delay?
Time, an irreplaceable resource. It cannot be bought or stopped. Make up for losses from another source. Small businesses and small companies form the backbone of the country's domestic economy. According to official data, more than 73% of enterprises have up to 15 employees. A sparing form of taxation will be an advantage in developing your own business. Make the years work for you, you deserve financial freedom and independence.
40 business ideas with minimal investment
The list includes areas of services for the population and for business. The latter is in the overwhelming majority. Serving legal entities guarantees stability. The contractor helps in optimizing routine processes. Saves management time and money. Companies benefit from keeping in touch with freelancers and partners.
B2B is a business based on the supply of goods and the provision of services to other companies. Individual entrepreneurs and legal entities. Differs in a steadily growing demand for offers from remote employees. The prerogative of cooperation is the obligation to conclude an Agreement.
Community outreach is unstable. In 90% of cases, the flow of customers requires the implementation of 1 task without continuing the relationship. The projects of regular customers are stretched over time. For example, premises renovation services are characterized by a recirculation point after 8 months or more. A legal entity is able to provide the contractor with orders for a year in advance.
Here are 40 service-based business ideas. We recommend that you write down several suitable directions for further study and start your own business without delay. Write your opinion, additions and questions in the comments under the article. We will definitely answer you.
Internet marketing company
Online marketing, a direction that requires time and knowledge of the performer. To start, you need a personal computer, smartphone or tablet. Analytical services and specialized software represent the main cost. Learn the theoretical foundations of the profession. Try to work with the programs in demo mode. A free trial period will allow you to earn money on purchases from the first customers. 
Types of online marketing services businesses:
- search engine optimization (SEO);
- setting up advertising (native, contextual);
- (SMM);
- development of design solutions;
- analytics and strategy development;
- appraisal advertising company, consulting and coordination;
- writing unique texts (copywriting).
The marketer analyzes the market, evaluates competitors. Develops a strategy for promoting the Internet. Draws up a media plan. Determines the advertising budget.
Providing a complete solution to the customer allows you to increase the profitability of your enterprise. Work in one or more areas is not excluded. Specialization in a specific task. Gathering a team of narrow-profile workers. The average cost of a large organization for online marketing services is 400 thousand rubles. The deadlines for the implementation of the tasks are 1-6 months.
Freelance or freelance work
Freelancers are self-employed professionals in areas that allow remote work. The direction includes content creation, tutoring and consulting, design and accounting. The amount of starting capital is calculated individually. For example, a content manager needs a computer with an office program and Adobe Photoshop. If you have them, you only need to pay for the Internet to start.
Additional costs include fees charged by portals for accessing customer projects. The percentage charged for transactions through a secure transaction. We recommend paying attention to the freelance platform and the fl.ru remote work exchange, which occupy leading positions. Create a website or blog to reach your target audience for free.
Conducting research surveys
Customers are interested in getting accurate data. Maintaining a full-time analytical department is expensive. It is beneficial for individual entrepreneurs and legal entities to turn to outsourcing companies. The contractor searches and compiles information used in creating a business plan. Performs calculations related to investments and time costs. Identifies and polls the target audience. 
The cost of 1 interview costs the company 200-800 rubles. Drawing up a detailed report, more than 15 thousand. Focus group work and competitor analysis starts at RUB 100,000. Do you have a craving for organizational activity and are not afraid of routine mathematical calculations? List the idea for a service business as a promising one. Consider the direction in detail after reading the article.
Cargo transportation services
Cargo transportation is necessary for individuals and organizations. The former use the service to transport things when moving or heavy household appliances. After recharging yourself with the support of a bulky goods store, provide yourself with an enviable number of orders. Legal entities need deliveries from warehouses, delivery of products to the client. To accomplish these tasks, a truck of categories C, C1 or C1E is required. Minibus D1 or a car with a trailer.
Branding agency
Brand positioning and development increase the sales level of the organization. They differ in the stability of demand indicators over time, after the end of the advertising campaign. A portrait of the client is created. Work is underway with the consumer. Developing positive emotions in relation to a specific product or company. 
The line of services for business includes:
- Development of a communication strategy;
- Formation of a brand portfolio;
- Expertise and consultation;
- Brand analysis and insights identification;
- Determination of the client's portrait;
- Product usability audit;
- Working with the target audience;
- Assortment formation;
- Naming and copywriting;
- Product implementation, phased testing.
In-depth research in progress target audienceincluding interviews with experts. Opinion leaders are connected. Persons who inspire the confidence of potential customers. Consumers are segmented by indicators. The work requires mandatory training.
Without a portfolio and practical skills, you cannot count on mountains of gold. Entering the market will take the time it takes to build a base. Testing theoretical foundations in the realities of the market. Ready to learn and grow 24/7? The average cost of branding services is 400-600 thousand rubles. The minimum package of a professional agency starts at 150,000.
Photo and video filming
Popular among individuals and organizations, the direction includes individual and subject photography. Creation of photo and video materials for advertising agencies and legal entities. Accompaniment of personal and corporate events.
At the start you need: a good camera, a computer, programs for processing the footage. Specialized resources for selling content will be a nice addition. Photos of models performing targeted actions are popular.
Consulting business
Profile education and reliable qualifications allow you to open a consulting agency. Lead the client's startup from foundation to profit. Get rewarded at every stage of business formation and growth. 
The agency provides development and implementation services investment projects... Carry out marketing research independently or with third party analysts. Help with planning, strategy, setting goals and objectives. Assist in obtaining state support in terms of co-financing and establishing benefits.
Computer maintenance and network administration
It is rare for an organization to agree to keep a sysadmin and technician on staff. The services are temporary. Service requirement computer network and equipment appears chaotic. Similar indicators of demand are seen among individuals.
Offer home networking wizard and debugger jobs. Enter into service contracts with legal entities. The client base meeting will take 3-5 months. The average salary of a self-employed computer technician is 60-80 thousand. The firm's earnings differ dramatically upward. 
Repair and maintenance of printers
Copier service, the idea for a business on services remains relevant. Printer cartridges have a durability exceeding the fill volume. The average cost of an element is 3000 rubles. Refueling costs the customer 3 times cheaper. Offer repair and support to companies on a long-term basis. Build a customer base in 3-5 months. Offer repair of consumables and equipment. Connect on-site shipping and service.
Execution of orders
Saving a busy person's time is worth the money. Individuals, individual entrepreneurs and organizations spend resources on performing minor processes. From going to a cafe for a portion of aromatic coffee to transferring documents to the other side of the city. Build a business with the services of a personal assistant or assistant.
What do the executors of orders (private customers) do:
- going to the grocery store;
- walking pets;
- car repair and maintenance (driver);
- small household tasks;
- event organization (moving, dinner at a restaurant);
- delivery of gifts;
- other orders, with the minimum responsibility of the executor.
The woman goes on parental leave. The husband leaves for work early in the morning and returns late in the evening. A personal assistant will relieve the spouses during the shopping trip. Will take a forgotten phone to work. On the way back he will bring the customer's car to the car wash. It will help you replace bulbs in lamps or nail a shelf in the corridor.
The executors of orders for business perform tasks of varying degrees of responsibility. A trip to an office supply store burdens you with the safety of the funds issued for purchases. The transfer of documents to the customer's office or partner has serious consequences in the event of loss of materials. Disclosure trade secrets... Large companies are hiring salaried assistants, officially. 
Tax consulting
Tax evasion is subject to administrative and criminal liability. The issue of state and municipal fees should be treated with caution. Keep records and make payments in accordance with the terms. According to rates for certain activities. With a specialized education, a private specialist offers services in combination with accounting or separately. A consultant helps to reduce tax costs legally. Correct the mistakes made with minimal losses for clients.
Corporate HR training and consulting
Training and motivation of employees is carried out within the competence of the trainer. In practice, the lecturer needs experience in implementing theoretical foundations in 32% of areas. The latter refers to technical and technological topics. HR specialists and psychologists are responsible for consulting on the selection and motivation of personnel.
Train staff in applied knowledge that you are well versed in. Come up with a unique corporate spirit program. Present the training via the Internet, personal website or social media. Offer courses to the end user personally.
Auditing firm
Are you a chartered accountant or lawyer? Audit firms help small organizations and large companies. Carry out verification of documentation and preparation of reports. A worthy example of business services. Accounting outsourcing allows you to unload the customer's staff. Take over the implementation of routine processes. In addition to consulting duties, auditors offer transaction support. Representation in supervisory instances and protection of clients' interests in court. 
Courier service
The courier's duties include delivery and transfer of material things of information, legal and monetary value. Letters, documents and cargo. The advantage of contacting the service is economic and temporary. Couriers cooperate with express mail operators, enjoy discounts and first priority privileges. They have their own transport for the transfer of values \u200b\u200bwithin the territory. A personal manager communicates with a representative of the organization. Liability is insured and limited on the basis of the contract.
Sale and installation of software
Use a ready-made solution from a large developer or write your own program. A business idea comes in two flavors. Mediation and production. The first involves collaboration with market-leading companies. Integration of products of Russian and foreign developers in the fields of accounting and tax accounting. Implementation of sales and service. Information security assurance. 
Open the catalog of software companies, read the offer and terms of representation. Pay attention to the young representatives of the sphere. The right decision would be to join and support a promising startup.
Programming skills allow you to create your own software solution or write customized products for the end user. The average cost of software development is 400-450 thousand rubles.
Organization of exhibition events
Help entrepreneurs make new connections or generate super profits through the event. Exhibition of Products, Technological and Innovative Solutions. Conducting an advertising campaign through a presentation in retail outlets, crowded places.
With an interest in topics and organizational skills, you realize yourself in a profitable business. Find premises, gather and organize the work of staff. Form an event plan. Control the exhibition at every stage. The cost of services starts at 100,000 rubles. excluding expenses.
Installation and maintenance of air conditioners
Help private customers and legal entities with the selection of suitable equipment. Advise at the stage of purchase and commissioning. Install, conclude a contract for scheduled maintenance of the air conditioner. After installing the climate system, instructions are given. 
Business requires technical skills, preliminary preparation, special training. It will be easier for you to start your own business after an internship in a representative office of a particular brand or work in a company of future competitors.
Security services for individual entrepreneurs and legal entities persons
The success of a service business depends on the connections you have. As well as information equipment. Acquired or acquaintance databases. Security assurance includes personnel checks. Analysis of risks of cooperation with potential partners. Search for listening devices in the premises. It is permissible for individuals to offer a vehicle history check or identification by documents. 9 out of 10 companies consist of former employees of ministries and departments.
In addition to the above, cooperation with software developers will become. Implementation of internal and external security means. Installation of CCTV cameras and burglar alarm... The range of services in this area is extensive. We recommend starting with 1 or more directions, gradually expanding the offer.
Business on waste disposal services
Garbage removal and disposal is relevant for the population and business representatives. Owners of private houses will become your clients, medical institutions, shops and warehouses. The complex of works includes cleaning of cesspools, construction pits, drainage. Cleaning of gutters and sewerage. Collection and removal of waste of 1-5 class of environmental hazard, depending on the received permits. Availability of appropriate equipment and maintenance of technology. 
The collected garbage is taken to special places, plum stations and recycling fields. To implement a business on services, registration of an individual entrepreneur or LLC is required. Obtaining a license from the Department Federal Service on supervision in the field of nature management.
Rent of premises for seminars and trainings
Premises and equipment for training, product and service presentations are rented on an hourly basis. You can buy a property with a mortgage. Transfer to a non-residential fund is desirable. The cost of the audience depends on the capacity, comfort and related materials.
The hall is rented for:
- conferences;
- trainings;
- webinars;
- presentations;
- seminars;
- master classes
- business negotiations.
In order to minimize the costs of starting a business, premises can be subleased. Owners of offices, real estate on the second and more floors of buildings will become your partners. Hotels and cafeterias. To expand the offer, we recommend including a choice of several options in the service package. 
Personnel recruitment consultation
The agency helps with the selection of personnel of low, medium and high qualifications. Supports the enterprise with auxiliary workers (migrants), organizes interviews with job seekers. Hires workers independently to perform tasks, controlling the process at every stage. You will need a database of applicants with a gradation by subject and level of training. We recommend that you prefer a bundle subscription to purchasing information on local media. Large job portals provide an opportunity to connect for individual entrepreneurs and legal entities. persons.
Service for business based on call center services
Make cold and hot calls to the target audience of the company. Conduct surveys of potential customers, fill out a questionnaire as part of the after-sales service. Call-center specialists analyze the market, use a negotiation script, apply psychological triggers to improve efficiency.
The service package includes a sample by target audience, determination of clients' pains. Selection of a conversation scenario based on the received data and group behavior. The work is accompanied by the collection of analytical data. Correction based on the fact of using the leverage of lead generation. The average cost of 1 call within Russia is 40 rubles. In the case of robotization of the process, when a record speaks to a potential client, the price is 5-10 times less. 
Business on legal aid services
Lawyers are empowered to support the population and legal entities. persons in terms of Civil, Family and Administrative law. Criminal cases and advice are available to lawyers. The list of services includes an interview on client issues. Drafting and verification of documentation, contracts, content of the public offer. Representation of interests and protection legal rights in the courts. Drawing up claims and complaints. The most popular is the conduct of the bankruptcy process of individuals.
Volunteer organization
Build a base of volunteers to perform socially significant work. Register as a non-profit organization. Act on grants and sponsorship... Young people and students will become your main volunteers. An important issue in the implementation of the case will be the benefit from your company. Clean up ponds, collect trash in parks and forests, and organize activities for disadvantaged children. Your actions will help make the world a better place and earn enough money to stay motivated.
Organization of sports events
Another socially significant project and business providing services to the population. Organize activities to keep young people busy. Make agreements with municipal structures and private investors. For example, run a race under the flag of a sports mall. A due fantasy and love for physical culture will develop a solid platform. Successfully held competitions will launch word of mouth. They will gather like-minded people and regular participants around your company. 
Museum opening
With a budget of 350,000 rubles or more, open your own museum. Collect a themed collection that is interesting to the general public. For example, audience selection school age will allow you to conclude contracts with educational institutions of general education. It can be a museum of entertaining sciences or musical instruments. Exhibition of the history of video games. Dolls and toys of the 90s. Only fantasy can limit the options for starting a business.
Book club
Gather like-minded people, lovers of reading new books, discussion of what they read in a group. Participants make voluntary contributions to cover the costs of the club and pay for the services of the organizer. Formally, the same scheme can be followed when opening circles in other directions. Additional income brings an invitation to famous personalities from the world of books. Writers, editors, representatives of large publishing houses. Conducting trainings, lectures and seminars. Sale of books, including rare copies with the author's signature. 
Organization of holidays
The services of an organizer of entertainment events are in enviable demand. The idea is suitable for working with communities and companies. Birthdays, weddings, dancing to open air, corporate events and New Year's parties. Choose a specific niche or provide a comprehensive offer as an agency.
Tutoring
Help with mastering a school subject, preparing for the exam and university entrance exams. Build on education and complementary skills. In order to teach a child English, it is not necessary to receive higher education... Enough passing advanced courses. Another area is classes with children preschool age... Preparation for grade 1. The experience of the employee is useful for this. kindergarten or graduation from a specialized faculty at a pedagogical institute.
Lawn mowing
The seasonal service business starts in early spring and ends in late fall. Mowing the grass adds the responsibilities of preparing the area after winter. Cleaning of leaves and replanting of withered areas. Fertilization, manual weed removal. Work with homeowners, companies and municipalities. The cost depends on the height of the grass and is calculated by square meters or weaving. The average rate is 15 rubles / m2. For additional profits out of season, we recommend paying attention to snow removal services. 
Landscaping and landscaping
Landscape architecture includes planning, design and implementation of a project. Landscaping is performed as a package of services or separately. By sowing an area or laying a roll lawn. It takes time and diligence to make decent money. Passage of training, obtaining skills in working with specialized programs for visualization. Gradually, you will develop a customer base ready to provide your business with orders within the season.
Interior decoration
Improvement of residential and commercial premises. Interior decoration according to the target orientation. The designer's work includes measurement of the object, design of the project in specialized software. Drawing up drawings and sketches. Assistance in purchasing materials, furniture and equipment. Maintenance of repairs, control and organization of the work of masters. To start your business, a higher architectural education is useful. The cost of work depends on the terms of reference and additional wishes of the customer. Varies from 50 thousand to several million.
Household services and husband's work for an hour
The direction includes a list of types of work and services for the population and business. A comfortable existence at home, office, warehouse or shop is impossible without water and electricity. It is advisable to arrange things on the shelves, and not to throw them on the floor. The husband helps for an hour with minor repairs, cosmetic and practical tasks. Hang the cornice, change the mixer, install a new outlet. Capital work should be trusted by a specialized specialist. 
Experience and training allows you to open a business with minimal investment. Work independently or assemble a team of specialists, distribute tasks and monitor implementation.
Delivery of goods from IKEA
A kind of highly specialized transport services... Create a website and connect an IKEA product catalog. Deliver orders to the pick-up point or customer's doorstep. Get 10% of the purchase amount. Successful implementation requires a truck, a willingness to do the work on its own or to organize staff. Based on a popular brand, complement the offer with products from others retail chains and production. Business is developing successfully in small towns.
Help for car owners
Build a profitable business to help car owners. Minor repairs and diagnostics of cars, mobile tire service... Selection of a car, ordering and delivery of spare parts at a service station are gaining popularity.
A private specialist or a group of craftsmen are ready to come to the address and fix a minor malfunction. Change oil, help with tire fitting. Connect the control unit and gearbox to the computer to search for errors. With rare restrictions, business has a right to exist. It is being actively implemented in Western countries. 
Mobile tire fitting services have been successfully operating in Russia for over 5 years. Only a few are engaged in the selection of a used car for individuals and the delivery of spare parts to the service station. Take a free niche.
Delivery of groceries and household goods to villages
The current trend in the field of trade and services. Shop on wheels. Bring food and household goods to remote settlements. In addition to the necessary ones, it makes sense to grab popular sweets and advertised products. Toys for kids. In a word, goods that are difficult to get without a long trip to the store.
Profitable business in Russia. Yes it is possible!
Skeptics argue that it is impossible to open a business in the country without attracting large investments. Western capital is accumulating in large enterprisesand a sensible franchise isn't available to small businesses. Statistics say the opposite.
According to SME data, there are over 6 million companies in Russia. Over 3 million are individual entrepreneurs with less than 15 employees. 2 million consist of micro-companies of legal entities. 74% of enterprises have been on the market for 5 or more years. A profitable business in Russia consists of small companies and activists.
People who are used to relying only on their own strength. Search and find new ways to make a profit. Generate fresh ideas that are implemented with an enviable share of demand and a shortage of supply. 
We have considered 40 areas worthy of your attention. Perhaps you will open one of them tomorrow. In the trends of 2018-2019, self-development, Internet technologies and automation of business processes. The sphere of trade and services is moving to a new level. Taxis are called through an application on a smartphone. Craftsmen and specialists order landing pages. Collect reviews and generate leads.
Before starting your own business one of the profitable business ideas, take the following steps. Study the market you are entering. Do your research based on the experience of future competitors. Calculate your budget.
The next step is strategy. Even a rough business plan is better than no business plan. Finally, it is worth thinking about attracting additional investment.