Reviews of Rostelecom employees - about the company and work in it. Industry description and competitive analysis Rostelecom which companies are included

The number of Internet subscribers and users continues to grow today, so the question remains topical: "Which operator to choose?" One of the players in the telecommunications market and a major employer is OJSC Rostelecom. What is this provider? What are the employee reviews of Rostelecom?

About company

The telecommunication services market in our country is developing steadily. OJSC Rostelecom has been an interregional operator since 2006 and operates in several Russian regions. It occupies far from the last positions, but is not included in the "big three" operators. What services does the company provide?

  • Local and long-distance telephone communication.
  • Interactive television.
  • Cellular.

Directions of the company

Rostelecom performs various types of e-government creation and development, ensures the functioning of elections, etc. It is a leader in the telecommunications services market provided by Russian government bodies and corporate users. It occupies a leading position in the provision of Pay TV services (over 8 million users). The company has the largest backbone network in the Russian Federation, with a total length of 500 thousand km. According to international credit ratings, the company has a stable financial position. Revenue for the 1st quarter of 2015 amounted to more than RUB 70 billion, net profit - more than two billion rubles.

Rostelecom as an employer

The company is a major employer providing official employment, a full social package, stable workplace, white wages without delay. The team in which they work is often noted on the positive side. Feedback from Rostelecom employees makes us pay attention to the company's commercial approach to solving many issues. For example, installation is carried out even with poor line parameters. The priority is to capture the market, fulfillment and overfulfillment of the plan, not personnel. Mainly sellers are recruited into the staff, and other specialists are laid off. Work at Rostelecom, employee reviews of which should be studied before passing an interview, differs depending on the department and region.

Positive feedback from staff about the company

Employees note that the company has changed for the better lately, and a positive development trend is outlined. The few positive reviews from Rostelecom employees reflect the following advantages of the employer:

  • work is stable, simple and straightforward, well-organized;
  • the opportunity for career growth in a prestigious company;
  • acceptable working conditions;
  • close-knit team and high;
  • increase in salaries and funding after a change of leadership in a number of regions.

Negative feedback from employees about Rostelecom

According to the employees, the old qualified specialists of the company were reduced to 90%. Large layoffs have meant that new and remaining employees are forced to take on a number of responsibilities of those who were laid off, while wages the same level. Rostelecom employees reacted negatively to the personnel policy pursued by management. Many reviews point out the same shortcomings of this employer.

  • Incompetence of the management team.
  • Unfavorable socio-psychological climate.
  • Bureaucracy and red tape. Software works very badly, before you do something, you need to coordinate your actions with many people. Agreements take a long time, about a month.
  • High staff turnover. There is no literate personnel policy... They don't hold back, they don't value good specialists.
  • Small worthy only for top managers.
  • Traditional communications have collapsed. Obsolete equipment, cables, gaskets, etc. Overhaul do not plan. The company is unable to provide high-quality communication even for its employees.
  • Fitters buy equipment and pay for gas at their own expense.
  • Misinforming job seekers and clients.

Work at Rostelecom, the feedback from employees about which should make management think about the company's problems, is characterized by high workload and low personnel motivation. Many were not satisfied with a 35% bonus, depending on the loyalty of higher management, heavy fines up to 95%. The head office of the company does not comment on complaints and complaints from employees.

Customer reviews of the provider "Rostelecom"

A huge number of reviews have been written about Rostelecom, including both positive and negative ones. Among the advantages of the services provided by the provider, customers highlight:

  • favorable conditions and prices for tariffs;
  • stable wi-fi;
  • in terms of television, the archive and the clear image are noted.

In general, dominated by negative reviews Rostelecom employees and consumers. Predominance negative opinions about this provider can be explained in part by the fact that not finding understanding in the company's support service, a disappointed customer is more willing to express his displeasure. Consumers of Rostelecom's services note a number of shortcomings.

  • The quality of the lines, maintenance and services at a low level.
  • There is no service. Irresponsible attitude towards clients.
  • Poor support service and technicians.
  • Do not handle customer complaints.

What are the customers of Rostelecom unhappy with?

Many customers note a very low Internet speed, often completely inconsistent with those stated in the tariffs, constant departures, interruptions and disconnections of the Internet. The provider "Rostelecom", reviews of which are mostly negative, according to many consumers, misinforms customers. Receipts for payment are sent late, and then a penalty is charged. There are often technical problems with consumer payments.

Rostelecom Contact Center, with contradictory reviews from employees and customers, also raises a lot of criticism. Consumers note that it is very difficult to get through to technical support, support workers do not delve into the problem and try to end the conversation as soon as possible, do not answer questions, they use the same learned phrases during negotiations, in addition, they pick up the phones at the workplace so that customers did not annoy with calls.

Clients of the Moscow region left negative reviews about Rostelecom, since the company did not enter into agreements with payment systems and terminals, which led to the fact that consumers suffered additional expenses and experienced inconvenience when paying for communication services. Unlike other telecom operators, Rostelecom does not activate home telephony services immediately after the payment is made, but only after three days.

Conclusion

The large number of negative reviews about Rostelecom are alarming. Feedback from Rostelecom employees also reflects concerns that the company is falling apart. It is extremely important for the company to take into account the opinions of ordinary employees, since they are the foundation of the organization.

The Russian telecommunications market is developing. In the future, the absorption of regional operators and small providers of more than large corporations... Companies not responding modern requirementsthat cannot withstand competition, will either be restructured or disappear from the market.

It was created on September 23, 1993 on the basis of 20 state-owned enterprises that provided long-distance and international communication services. Until 2006, he had a monopoly on the provision of long-distance communication services. In 2013, Rostelecom was reorganized by merging OJSC Svyazinvest (formerly the majority shareholder) and 20 other companies. In 2014 Rostelecom and Tele2 created a mobile JV

Full title: Public joint-stock company Rostelecom

Industry: Telecommunications and IT

Manual: Oseevsky Mikhail Eduardovich

History

It was created on September 23, 1993 on the basis of 20 state-owned enterprises that provided long-distance and international communication services. Until 2006, it had a monopoly on the provision of long-distance communication services. In 2013, Rostelecom was reorganized by merging OJSC Svyazinvest (formerly the majority shareholder) and 20 other companies. In 2014, Rostelecom and Tele2 created a mobile JV. In 2014, the company for the first time prepared for operation a video surveillance system during the exam and founded a joint media venture with VGTRK - JSC TsTV. In 2015, Rostelecom approved the terms of an agreement with Rosenergoatom for the construction of Russia's largest data processing center (DPC).

What does

At present, it owns a telephone network covering almost the entire territory of the country (500 thousand km of backbone networks). In addition, it has direct connections to 190 networks in 70 countries and contracts with 2.3 thousand telephone operators. In total, it serves about 20.5 million local telephone subscribers. It is the market leader in broadband Internet access (BBA) and Pay TV in Russia. Its base numbers 9.3 million Pay TV subscribers and 12.3 million broadband subscribers. Of these, 11.5 million are private users, 0.8 million are corporate clients... Provides free access to 2 thousand sites, including the portal of public services. The staff is more than 150 thousand people. In 2013, Rostelecom was reorganized by merging OJSC Svyazinvest (formerly the majority shareholder) and 20 other companies. In 2014, Rostelecom and Tele2 created a mobile JV with a combined subscriber base of 38.9 million (over 10 thousand customers in the B2B sector). In addition, a number of large national projects are being implemented: eliminating the digital divide, creating a national cloud platform, developing a single portal for state and municipal services ( e-government), providing video surveillance of the USE and elections.

Financial performance

Owners

Share (%)
Rosimushchestvo45,04%
LLC "Mobitel"16,24%
PJSC "Central Telegraph"0,00010%
City government of Kaluga0,000020%
Department of Land and Property Relations of the Novosibirsk City Hall0,000018%
GKU Department of State Property Management of the Tomsk Region0,0000058%
Vladimir Sergeevich Kirienko0,0000035%
State Property Management Committee of the Novosibirsk Region0,00000010%
Department of Land and Property Relations of the Yaroslavl Region0,000000040%
Other shareholders / in free float38,76%

Manual

Oseevsky Mikhail Eduardovich

Position:

Key persons

Oseevsky Mikhail

Position: President, Chairman of the Board

Since 1993, in various positions, he managed CJSC St. Petersburg Currency Exchange and Industrial Construction Bank. 2003-2011 - Vice Governor of St. Petersburg. 2011-2012 - Deputy Minister economic development RF. From 2012 to 2017 - Deputy Chairman of the Management Board of VTB. In March 2017, he headed PJSC Rostelecom.

INDUSTRIAL TRENDS

In the global telecommunications market, including Russia, the role of traditional services is decreasing and the popularity of ecosystem and platform solutions is growing rapidly. The rapid development of technologies and the proliferation of solutions in the areas of the Internet of Things play a critical role in the transformation of the industry, artificial intelligence and the use of big data.

Consumer behavior is also changing: there is a rapid development of visual communication channels, an increase in the use of social networks and increasing the value of personalized solutions.

As the market for IT services grows well ahead of that for traditional services, companies are focusing on new solutions outside of “core products” to increase customer loyalty and increase sales. An important aspect of market development is also becoming the need for investments for the implementation of large-scale infrastructure projects, on which the industry will rely when introducing innovative technologies.

The growth of the telecommunications market in Russia in 2018 was 3.4%, which was the best result over the past five years. Market volume reached 1.7 trillion rubles ... The telecommunications market in Russia is consolidated by four major players, Rostelecom maintains a leading position in many segments.

The main driver of market growth was the second year in a row growing revenue from mobile transmission data. Strong industry performance in 2018 continues to be supported by operators' initiative to move away from price competition and increase supply last year additional services... The broadband and pay TV markets also showed stable positive dynamics. The volume of fixed-line telephony services and some inter-operator services continued to decline, but the rate of decline slowed down. More than two-thirds of the market, as in previous years, forms the client segment individuals.

The Russian telecommunications market is divided among several major players with an aggregate market share of about 80%: MTS, MegaFon, Rostelecom, Vimpelcom and Tele2 Russia.


Structure of the Russian telecommunications market by client segments, 2018,% Source: TMT Consulting.

Revenues of the Russian telecommunications market, 2015–2023, RUB billion Source: TMT Consulting.

The penetration of broadband Internet access in the segment of individuals in 2018 approached 60%. The total subscriber base reached 34.9 million due to the connection of new housing stock and small towns. The industry's revenue growth from access to broadband access in 2018 amounted to 3.2%, the operators' revenue reached 192.3 billion rubles. An important factor in the market growth in 2018 was the increase in the average subscriber bill, which confirms the trend towards rationalizing competition and the subscriber's willingness to pay more for stable and high-speed Internet.

BBA market structure in the B2C segment by operators' income, 2018,% Source: TMT Consulting.

BBA market structure in the B2B segment by operators' income, 2018,% Source: TMT Consulting.

Market share of Rostelecom by operators' income, broadband access, 2016-2018,%

Segment 2016 2017 2018
B2C 38 40 41
B2B 35 35 37

Source: TMT Consulting.

Number of broadband access subscribers, 2015–2023, mln Source: TMT Consulting.

The growth in the number of Pay TV subscribers in 2018 slowed down, but the segment showed positive dynamics, increasing by 2.6% to 43.9 million subscribers; the service penetration rate exceeded 77%. The segment's revenue also increased by 10% to RUB 92.6 billion. The average bill per subscriber was 177 rubles excluding VAT, which is 10 rubles more than in 2017. Segment cable TV continues to hold the leading position in the market in terms of revenue compared to IPTV and satellite TV, but its share is gradually decreasing.

Market structure by income of Pay TV operators, 2018,% Source: TMT Consulting.

Revenue structure by Pay TV technologies, 2018,% Source: TMT Consulting.

Market share of Rostelecom by operators' income, Pay TV, 2016-2018,%

Source: TMT Consulting.

Number of Pay TV subscribers, 2015–2023, million Source: TMT Consulting.

The market of virtual mobile operators (MVNO) has been showing steady growth over the past two years and remains one of the most promising areas in the telecommunications market. According to a study by TMT Consulting, at the end of 2018, the number of subscribers of virtual mobile operators amounted to 7 million, which is 18% more than a year earlier. Rostelecom leads the MVNO market in the B2B segment with a 56% market share Source: data from TMT Consulting, 2019..

The MVNO market is being developed by companies from related industries. In 2018, Sberbank launched its own brand of virtual mobile operator Sbermobile. Sberbank became the second bank after Tinkoff Bank to introduce a virtual telecom operator to the market in 2017.

Number of MVNO subscribers in the B2B segment, 2016–2018, million Source: TMT Consulting.

MVNO market structure by the number of subscribers, 2018,% Source: TMT Consulting.

Fixed-line subscribers, 2015–2023, million Source: TMT Consulting.

In 2018, the decline in fixed telephony in the market continued. Service penetration fell by 3 pp to 34.5%, while the number of subscribers decreased by 1.9 million to 26.3 million Source: data from TMT Consulting, 2019.... PJSC Rostelecom remains the leader in the fixed-line communications market in all segments.

Fixed-line telephony market structure by operators, 2018,% Source: TMT Consulting.

The market continues to show consistently high growth rates. An important role in its development is played by the growth in the supply of exclusive content by online cinemas, an increase in user loyalty to legal OTT VoD services, and the entry into the market of such major Internet companies as Yandex and Rambler.

According to TMT Consulting estimates, the volume of the online cinema market in 2018 grew by 48% and reached 11.2 billion rubles. The fastest growing was the income received from the paid model - the share of proceeds from it increased to 69%. At the end of the year, the market volume grew by 75% and amounted to 7.85 billion rubles. Advertising revenues brought in 3.52 billion rubles, having increased by 10% over the year.

According to forecasts, by 2023 the volume of the OTT video services market will be about 36.0 billion rubles, with revenues from paid services accounting for 86% of the revenue. Average market growth rate (GAGR) in the next 5 years will be 26%.

OTT market development forecast by revenue structure, 2014–2023, Source: data from TMT Consulting, 2019. RUB bln Source: TMT Consulting.

In 2018, the Russian Internet of Things (IoT) market reached a volume of about 251.6 billion rubles Source: IDC Russia data.... The segment is one of the fastest growing in the market with projected growth rates of about 18% per year until 2022. In Russia, development in the field of the industrial Internet is mainly based on the integration of IT with the main activities of companies, optimization of business processes and government initiatives to digitalize the economy.

Manufacturing and transportation are the leading industries for investment in the Industrial Internet. The main areas of application of the technology at the moment are considered to be quality control of manufactured products and optimization of energy consumption.

The main trends in the development of the data center market include increasing the capacity of existing data centers and commissioning new data centers. In addition, the development of cloud services is predicted. Rostelecom ranks first in Russia with 5.9 thousand racks in commercial data centers located in 13 cities.

The Russian market is influenced by the growing needs of citizens and companies in storing and processing data, as well as work within the framework of the state program "Digital Economy". In addition, a service model is gaining popularity, implying a transition to outsourcing of its own IT infrastructure.

The market for commercial data center racks is expected to grow at least 9-10% CAGR over the next three years Source: iKS-Consulting data, 2019.... Thus, it is expected that by 2021 about 56 thousand data center racks will be in operation in Russia.

Forecast for the development of data processing and storage centers in Russia, 2016–2022. Source: data from TMT Consulting, 2019.

Shares of the market leaders of commercial data storage and processing centers by the number of racks, 2018, Source: data from TMT Consulting, 2018. %

The confident growth of the information security market will continue as the volume of data stored in information systems, as well as the growth of data transmission in Smart Home projects, automatic systems management technical process and the Internet of Things. In the period 2018-2022, the forecast CAGR for the market will be about 9%

Mikhail Oseevsky - on the first results of work at the head of the company, the development of the industry and the mining of cryptocurrency

Rostelecom President Mikhail Oseevsky, who headed the company in March 2017, in an interview with RBC spoke about the operator's role in the Digital Economy, the future of eSports, and why increasing the share in Tele2 is not a priority

Mikhail Oseevsky (Photo: Arseniy Neskhodimov for RBC)

In early March, early terminated the powers of Sergei Kalugin, who had headed Rostelecom since 2013, and approved the top manager of VTB Mikhail Oseevsky as president. Analysts changed the head of the company unexpected - there were no obvious complaints about Kalugin. According to two sources of RBC in the market, Oseevsky's candidacy for the post of head of Rostelecom was lobbied by the VTB group, which intended to sell its stake in their joint venture - "T2 RTK Holding" (provides services mobile communications under the Tele2 brand). Sergey Kalugin, in turn, opposed such a deal.

The top manager spoke about who invited Mikhail Oseevsky to the post of head of Rostelecom, the vision of Tele2's development and the new strategy of the state operator in an interview with RBC.

"I knew it was a very large company."

- When and from whom did you receive an invitation to head Rostelecom?

- The final decision on the appointment of the head of Rostelecom is made by the chairman of the government, signing the directive. Actually, the offer came from him in the winter of 2017, a few weeks before the appointment.

- How did you take it? What introductory notes did they give you about Rostelecom? How did they coincide with what you later saw in the company?

- At that time, work was already underway on the creation of the Digital Economy program. It became obvious that Rostelecom will play a key role in its implementation. I suppose that the decision of the government was made with this in mind.

While working at VTB, I developed an idea of \u200b\u200bRostelecom, since it was a client of the bank. First of all, about financial performance: I knew that this was a very large company, with large revenues, high margins, profitable, securities which are traded both in Russia and abroad.

- What did you manage to do in six months as president?

- As anyone who comes to the management of a company, I focused on setting up the team and getting immersed in key business processes. A new board has been formed, which should play a more active role in the governance structure. I believe that the company performed well in the second quarter - revenue has grown significantly, profits have almost doubled, and good margins have been ensured (over 32% by OIBDA). The company is growing in almost all major business segments. We pay a lot of attention to optimizing the management model, strengthening management not only at the level of the corporate center, but also at the branches. All of this is a basic platform for moving forward.

- These actions are a continuation of the policy and strategy of the previous command or a givenalready by youvector of development?

- A company like Rostelecom is huge aircraft carrier... He cannot turn sharply to the right and then to the left - you can turn over and drown. The strategy, which was adopted at the end of 2013, assumed an increase in the share of modern digital products, it is absolutely correct, we are moving in this direction, and even at a faster pace than expected. But over the past years, a lot has happened - the external conditions have changed, new digital services and technologies have appeared and strengthened. Therefore, today we are actively working to develop a new five-year strategy, including taking into account the approved federal program for the digital economy.

What does Rostelecom do

The public joint-stock company of long-distance and international telecommunications "Rostelecom" was registered on September 23, 1993 (then - in the form of an OJSC). The company provides local telephony services, broadband Internet access and cloud data storage, pay TV, and services based on its own backbone communication network. Owns data processing centers (DPC), is an operator of the gosuslugi.ru portal, a contractor for programs to eliminate the "digital divide", Internet connection medical institutions and other government projects. Rostelecom owns 45% of T2 RTK Holding (the remaining 55% belong to a consortium of investors within the VTB Group, Alexey Mordashov's Invintel B.V. and Yuri Kovalchuk's Rossiya Bank).

Rostelecom's revenues in the second quarter were RUB 75.2 billion, net profit - RUB 2.8 billion. As of December 31, 2016, the largest shareholders of the company were the state represented by the Federal Property Management Agency (owned 48.71% of ordinary shares), Rostelecom's subsidiary Mobitel (15.06%) and Vnesheconombank (4.29%). Rostelecom shares are traded on Moskovskaya stock exchange, ADRs are traded on the OTCQX trading floor of the OTC Markets Group OTC trading system, not listed on the London, Frankfurt and other foreign stock exchanges.

"It is necessary to remove from our name the postscript" long-distance and international telecommunications "

- When do you plan to adopt a new strategy, what should it contain?

“We are targeting the end of this year. The strategy will have a clear financial model with our forecast results. This is very important for a public company like Rostelecom. In general, the main vector remains - this is the evolutionary development of Rostelecom into a provider of digital services. We believe that it is necessary to transform into a company that will provide smart digital services for end customers - people, companies and the state.

I think it is necessary to take a symbolic step: to remove from our name the term “long distance and international telecommunications”. The company has long outgrown this definition. In recent years, Rostelecom has been actively growing in segments such as broadband Internet access, pay TV, data centers and clouds ( cloud services. — RBK). These segments are helping to successfully offset the drop in telephony revenue. Compared to 2012, last year revenue from telephone services decreased by a third, its contribution to total revenue is already less than 30%. At the same time, there is no decrease in total revenue - thanks to the digital segment, which in the second quarter of 2017 provided 47% of revenue. Digital revenues have grown by more than 10% year-on-year.

What is important to keep in mind: as a result, part of what we are doing today, Internet access, for example, will become an impersonal housing and communal service - like water or energy supply. Only unlike water and electricity, our traffic is unlimited - it is not paid by the meter. We want to be a company that sells as many end products as possible - high-margin services and services. Not a service delivery method, or, say, not only a delivery method, but also the product itself - for example, television and video content. Rostelecom is developing the most advanced pay TV technology - IPTV (controlling, by the way, 74% of the market), which uses the broadband access network to deliver TV and video content. Another promising area is “smart home” for household management and security, other intelligent services for home and family.

If we talk about the B2B / B2G segment, then here we see the perspective in the “everything you need as a service” model. When we offer a client a comprehensive solution to his communication and IT tasks on a turnkey basis, including ultra-high-speed communication channels, equipment and IT infrastructure, data centers and cloud software, cyber protection, technical support for all this. Thus, the client is freed from non-core tasks and can concentrate on his business.


Photo: Sergey Karpukhin / Reuters

- Will the indicators stipulated by the previous strategy (calculated for the period from 2015 to 2020) be achieved? For example, by 2020 the company was supposed to occupy 50% of the broadband access (BBA) market in Russia.

- We see that the Internet penetration in the country is already at a high level, the sales of this product are clearly slowing down. Nevertheless, Rostelecom is growing faster than the market, more than half of new broadband subscribers choose our company. There are still many different players on the market, and there is a consolidation. I think we will not give up this goal. And in what horizon we will go to it - we'll see. We see certain prospects for M&A transactions (mergers and acquisitions, "mergers and acquisitions". - RBK), we are constantly looking at various companies.

"Rostelecom does not need to gain control of Tele2 in order to realize synergies"

- Sources of RBC said that you were invited to Rostelecom to increase your stake in T2 RTK Holding. At your first press conference you said that Rostelecom is analyzing the feasibility of increasing its stake, but is not considering a full buyout. On the latter, the companies are focused on finding synergies in joint business development. There is no deal and will not be?

- Increasing the share is currently not our priority. Together with our Tele2 partners, we are focused on improving our operating and financial results. As we see today, we manage to organize interaction in such a way that there are results. When I said that we are analyzing the need to gain control in Tele2, I had in mind the question: will this help to achieve the required indicators in terms of efficiency? Today the management of Rostelecom and Tele2 is working closely and harmoniously. Tele2 has completely switched to using Rostelecom's communication channels, we are discussing the possibility of maintaining Tele2 infrastructure by our specialists. This will enable the two companies to cut costs and become more efficient.

Rostelecom has successfully started as a virtual mobile operator on the Tele2 network: 500,000 subscribers in eight months of operation - a good result. Soon in retail network Tele2 will start selling Rostelecom's service packages. We continue to move towards the provision of 4Play services (mobile services, fixed telephony, Internet access and Pay TV a single package. — RBK). Let's start selling in a limited number of regions to test. The global vector of companies' development is providing complex services turnkey client. It shouldn't matter in what way (wired or wireless) the client gets what he needs - communication, information and emotions.

In the first half of 2018, Tele2 headquarters will move to office center Comcity in Rumyantsevo, where Rostelecom divisions and our subsidiaries are already operating. This is also important and necessary for the formation of common teams. We pay a lot of attention to marketing and the formation of product lines. In particular, Rostelecom has a strong position in the TV and video content consolidation market, and we want to use this potential in providing services for Tele2 clients. We are discussing a number of other joint products.

Today Rostelecom does not need to gain control over Tele2 in order to realize synergy. We see that Tele2, as a company owned by different shareholders, is developing successfully. In general, I can say that Tele2's results for the first half of 2017 are very good.


Photo: Casper Hedberg / Bloomberg

- But due to the fact that they are not disclosed, there is a suspicion that something is wrong with them.

- It was decided not to disclose [the indicators] for a number of reasons. But take my word for it that the operating and financial results are noticeably better than what we expected.

- Did I understand correctly that due to the fact that Tele2 improved its financial results, the issue of reducing the share of individual shareholders of the company has ceased to be relevant?

- This should be asked from other shareholders.

- But you must know their position ...

- Today, all major shareholders of Tele2 are focused on improving the company's efficiency. We, VTB, and Bank Rossiya are actively working together on the board of directors to help develop Tele2. There is no need to fuss, we are big, serious players who make key decisions based on strategic interests, not the current situation.

- When will Tele2 be able to recoup investments in network construction in Moscow? Many analysts doubted that the exit to metropolitan market the fall of 2015 was a smart move for the company due to the high competition in Moscow and the high costs of such expansion.

- It is incorrect to count separately. Any company, including Rostelecom, operates with different margins and profitability in different markets and in different regions. It depends on the infrastructure, the moment of entry, competition. It is impossible not to be in Moscow. This is the country's key market. If a company does not work in Moscow, consider it globally russian market does not exist.

- Due to the fact that Rostelecom intends to focus on the end customer, will a 45% stake in Tele2 be sufficient for the company? Tele2 has a large subscriber base ...

- The future business model is partnership. We do not plan to produce all the products that we are going to offer to our customers alone. The idea that only after gaining control one can achieve a result is, it seems to me, outdated.

"None of the operators cellular communication alone will not be able to create 5G infrastructure "

- You said that the new strategy of Rostelecom will have a connection with the state program Digital Economy, which was announced by the government in July. How will this be expressed?

- First of all, this is the development of infrastructure. The creation of fifth generation (5G) networks is very important. This is a separate large area that will be reflected in our strategy. We believe that Rostelecom can act as an infrastructure operator and partner for the entire industry. None of the cellular operators alone will be able to create 5G infrastructure - it is very expensive.

- Are you talking about transport communication networks?

- Not only, we are talking about the entire access infrastructure: about communication channels, and about base stations, which will need to be installed dozens of times more than in networks of previous generations. We believe that the most effective solution will create a common company using optical networks (fiber optic communication lines. - RBK) "Rostelecom".

- Have you already discussed this idea with someone other than Tele2?

- We are not only starting to service communication channels and equipment of Tele2, but also other operators, including the Big Three. As an outsourcing or infrastructure company, we are consistently gaining capacity and we believe that this is a good basis to gradually move to deeper cooperation, to the creation of a common infrastructure.

- Do the regulators and the government agree to create such a single company?

- Business has not yet reached concrete proposals and solutions. But it is very important that there is a dialogue between market participants, everyone understands the current problems.


Photo: Andrey Rudakov / Bloomberg

- What do you plan to do in addition to infrastructure under the Digital Economy program?

- We will participate in the development of plans and policies for all five areas of the program - regulation, personnel, infrastructure, research platforms and end-to-end technologies, cyber security. For example, Rostelecom has created a special Center for Cybersecurity and Protection, which is deservedly considered one of the strongest in the country.

We consider the creation of applied digital platforms for various sectors of the economy very promising. Digital technology platforms are created in the interests of individual industries, because each of them has its own specifics. It is intelligent software that accumulates a huge array of industry data and provides convenient tools for processing it. The platform helps to extract and process "raw" information into a system of industry knowledge. Today, even a simple field can and should become a source of digital data. On the field, you can install sensors that automatically collect information about humidity and precipitation, temperature, sunny days, soil. This data is collected on the industry platform, systematized, applications begin to process it, machine intelligence is connected - as a result, recommendations are issued on watering, fertilizing, the optimal start of planting and collection. Everything is automated and objective, the influence of the human factor on data collection and analysis is excluded. The result of the work of the platform and applications on it is a good harvest and an effective business.

In digital platforms, the centers of competence in the program are Rosatom and Rostec, but we work with them in partnership. We have chosen four priority sectors for ourselves: oil and gas production, energy, mechanical engineering and agriculture... Each industry has its own specifics; the agro-industrial complex and oil production require different sensors, a special approach to data analysis. Also, the platform approach is applicable to social services. Recently, we have been paying great attention to the development of projects in the field of "smart" healthcare. The transition to digital medical records and their accumulation in a secure centralized electronic archive of medical information opens up great prospects. In the future, the analysis of constantly updated information will help predict the need for medicines and medical personnel, and develop preventive plans. Remote access to the medical history (of course, with the patient's permission) will make it easier to provide the right care wherever he is.

- Since recently, everyone has started talking about blockchain technology, about the extraction (mining) of cryptocurrency. Are you considering the possibility of mining cryptocurrency in your data centers?

- Let's split the question. We believe that blockchain as a distributed secure storage system undoubtedly has a future. Russia must move in this direction. What is the future of the cryptocurrency - we'll see. I am still very restrained, because this is a question, in general, of faith. Everyone played candy wrappers in childhood. The candy wrappers "Bear in the North" or "Red Poppy" had different "values". More precisely, the children believed that it was a value. It's the same with cryptocurrency. While this is a very risky story.

- But you could mine cryptocurrency on your infrastructure and exchange it for real money.

- We will not deal with this ourselves, but companies have the opportunity to rent capacities from us in the data center and "mine". If this kind of activity does not contradict the current legislation - please.

- Was it difficult for you as a new person in telecom to immerse yourself in technological aspects?

- I was lucky. For the first time in the last 25 years of my life, I started working for a company where the engineering education I received will be useful. For a rather long period (eight years) I was engaged in quantum physics, laser physics: many things from the point of view of information transfer are clear to me. Much, of course, is new. Especially in the part that concerns modern Internet and other high technologies. But it is also an opportunity to gain new knowledge. Indeed, over the past six months I have discovered a lot for myself.

In general, the industry is changing very rapidly in terms of technology and products. But the industry is not growing - the dynamics of revenues from communication services is near zero. This is not good. Today Russia is one of the leaders in terms of the availability of telecom services - both mobile and home internet... For us and our colleagues in the industry, this is the main challenge (challenge. - RBK) - how to move forward in conditions of a rather low ARPU (average account per subscriber. - RBK). There is only one direction - new products, services and offers. The client is ready to pay for comfort, convenience in solving everyday problems, on the one hand. On the other hand, he is ready to pay for emotions. For example, for a good movie or TV series - please, you can find it in our IPTV. For a cool online game - please, we are developing special products for gamers. In general, I think that esports will actively develop. We are monitoring the development of virtual reality and other technologies that may make the delivery of emotions even more vibrant and high-tech in the future.


Photo: Arseniy Neskhodimov for RBC

- You have own business?

- For a long time I have kept all my money in deposits in state banks. Having gone a long way of various experiments, having led the exchange, I understood what risks exist and how much time it takes to eliminate them. Therefore, it was clearly determined that the hired manager high level there is no need to enter into any conflicts of interest and bother with assessing any risks that are not related to what he does.

Six facts about Mikhail Oseevsky

1983 - graduated from the MI Kalinin Leningrad Polytechnic Institute with a degree in electrical engineering.

1986-1993 - worked at the D.V. Efremov Research Institute of Electrophysical Equipment (NIIEFA).

1993-1999 - was the deputy manager and then the manager of the St. Petersburg Currency Exchange.

2003-2011 - Vice Governor of St. Petersburg, in 2011-2012 - Deputy Minister of Economic Development of Russia.

From July 2012 to March 2017, he was Deputy President - Chairman of the Management Board of VTB Bank.