Sberbank interview what they ask. Interview at the Savings Bank. Attitude towards employees

Job search is definitely a responsible event, and if you want to spend your working time in a positive mood, you must approach the choice carefully, weighing the pros and cons. Before applying for a job, the candidate is interviewed. The more serious the position, the more prestigious the company and the higher the estimated salary, the more difficult the tests for the selection of employees will be. For many, an interview is an exciting event and in order to be more prepared, due to this, more self-confident, such people are looking for as much information as possible about the upcoming event. Many applicants for a position in this financial institution are interested in how the interview is held at Sberbank, what type of questions you need to prepare for and how to present yourself so that you are told "Yes".

About Sberbank

Sberbank is the largest bank in Russia and the CIS countries. The bank offers a wide variety of vacancies, including an international career. According to Sberbank, graduates without work experience can start their labor activity here. In addition to work, the bank provides training opportunities. You can gain new knowledge without leaving your home using a computer connected to the Internet.

Health and sports are not just words for the founders of Sberbank. They perfectly understand the meaning of these concepts in everyone's life, so they try to maintain and develop in employees a love of a healthy lifestyle. For this, master classes are held by experts in physical and psychological health, their own sports complexes are opened with reduced rates for employees, and massive corporate events are periodically organized, for example, to combat smoking. Sberbank was the General Partner of the Olympic Winter Games in Sochi in 2014. First you need to pass an interview at Sberbank in order to use all the opportunities provided later.

Interview at Sberbank: the appearance of the candidate

An interview is an event where you are evaluated quickly, in all respects. The first impression, which is formed mainly due to the appearance, can play a key role. Therefore, if you want to know how to pass an interview at Sberbank, here is the first answer: present the maximum requirements for your appearance. It is better to look one point better than the dress code requires, but not worse. For both women and men, clothes should be in a classic style, clean and ironed, a minimum of jewelry, light makeup for women, preferably in natural tones and shoes not overly high heels.

Stages of an interview at Sberbank

An interview at Sberbank for consultants on banking products, specialists in servicing private clients, contact center employees, for basic positions, is carried out in a group format. For executive positions such as accountant, engineer, etc. the interview takes place in several stages, from two or more. The interview technology at Sberbank was developed taking into account all the requirements for the profession for which applicants apply.

We will consider a group interview at Sberbank. All stages are designed to test the applicant's different abilities and skills. How suitable he is for a vacancy and a bank. Since basic positions are based on working with clients, a mass interview at Sberbank can show how the candidate behaves in the company of strangers.

All candidates take their places in the room designated for the interview, they are given an applicant's questionnaire containing standard questions. Further, each present is given the opportunity to present himself to those around him in the form of a short, but preferably capacious presentation. The ability to speak in public will come in handy here, if there is none, practice with your family, friends or in front of a mirror.

After the auto-presentation, each applicant passes tests for the ability of oral counting. Then you need to show your ability to smooth out conflicts and find a way out of the situation, here is an example of the task: an unhappy client comes to you with a complaint that he paid for utilities through the bank terminal, but the payment was not credited. Your actions?

To check attentiveness and logic during an interview, Sberbank conducts testing. It includes 43 questions, answers to which must be given within 35 minutes. Interview tests at Sberbank are computerized.

At the end of the interview at Sberbank, a role-playing game of questions and answers follows. You will be asked to play the role of a bank employee, then, as a recruiter will be a client and you have to sell him some banking product, so practice the sales stages in advance.

For a mass interview, we went through all the points. Provided that you showed yourself well and showed the necessary knowledge, you will be invited to the final stage.

Interview at Sberbank: what questions are asked

At the second meeting, you can hear the following questions:

• How can you be useful to Sberbank;
• Who do you see yourself in 3-5 years;
• What are your advantages and disadvantages;
• How much you would like to work with people and are you ready to help them;
• Why did you choose Sberbank;
• The main competitive advantage of Sberbank.

This is an approximate list of questions, in practice they can be both simpler and more complicated, much depends on the person working with you. An important point in the entire dialogue will be your behavior, it should be open and confident, then 50% of your success is guaranteed.

Interview at Sberbank: reviews

You can find a lot of reviews about interviews at Sberbank. There are different opinions, both negative and positive.

Naturally, on the forums, topics often go beyond just interviews and move on to discussing working conditions, wages, and so on. It is noticed that bank employees speak positively about their place of work, adding only that it takes a lot to work at Sberbank, especially if you count on career growth, but it is obvious that this condition applies not only to Sberbank. There are also dissatisfied people who either did not work there, simply heard a lot, or did not pass the interview, or quit, but did not work for long.

One can make a banal conclusion that all people are different and what suits one does not suit the rest. As we can see, Sberbank is actively functioning, and people work there, so if you are unsure whether you will pass an interview at Sberbank, you better go and check, because no review will help you more than your own experience.

Interview Questions Videos

This video will help you navigate how to pass an interview at Sberbank, the basics of correct behavior that will win the employer towards you.

When applying for a job, it is important to make a good impression. Moreover, if it is the largest bank in Russia. Having studied the feedback from applicants, we figured out how to properly pass an interview at Sberbank, what questions are asked and what advice from hr managers will not be superfluous to study. At the end of this material are excerpts from tests for job seekers and bank employees.

This information will be able to provide real help to get an idea of \u200b\u200bfuture tests and questions that are most often asked at Sberbank.

How is the interview going?

The interview procedure, as a rule, includes basic questions that help to obtain general information about a particular person, as well as to understand his suitability for work in the company.
The interview process can consist of several stages:

• The initial stage is communication with a manager who deals with personnel issues. Quite often, this representative does not have accurate information about the professional intricacies of a particular position. Therefore, he asks superficial questions. They help define activity and commitment. At this stage, people are eliminated who do not have an active position and do not seek to prove themselves.
• An intermediate stage - there is a conversation with a specialist. His role can be either a senior operator or an ordinary employee with a similar position, or a deputy head of the department into which the employee is selected. At the time of the interview, the degree of preparation, professional skills, and work experience are determined.
• The final stage is communication with a specific boss or director of a specific branch. A person's ambitions, his expectations from a future position, the degree of readiness to perform work, a list of responsibilities, the desire to make proposals for the development and improvement of the company's work are considered.

This division is considered conditional. The first interview may not be conducted by a human resources manager, but by a specialist in the banking field who will ask specific questions from the professional field. And the boss from the final stage will want to talk "about life."

What questions do you need to prepare for and what do you need to know?

For a successful interview at Sberbank, you need to familiarize yourself with a large number of materials: tips and video recommendations from HR managers, frequently asked questions, trainings on how to present yourself correctly, as well as on personal development.

It should be borne in mind that it will still not be possible to prepare 100%. Sometimes something may not happen the way you would like and you need to use logic, resourcefulness, ingenuity, which will help to prove yourself worthily in any situation. To maintain a dignified appearance, it is best to maintain a certain line of behavior.

According to the feedback from those interviewed at Sberbank, here are the questions that can be asked at all stages:

• Personal. Marital status, age, place of residence, favorite activities, hobbies are affected;
• Professional. Find out professional skills, work experience, duties performed at a previous job, the reason for looking for a job or dismissal, the presence of additional useful skills and experience;
• Financial. The conversation concerns the size of the salary at the previous place of work and the desired salary;
• Strategic. The questions about the real career growth, about the plans of the applicant for the next 5-10 years are touched upon.

How to successfully pass an interview at Sberbank?

In addition to the survey, the employee may offer to take testing. It is important not to forget about the standard approaches to the interview procedure, which are usually practiced in large companies. This information is present in the video.

A list of questions, consisting of 4 blocks, is proposed. If you familiarize yourself with them in advance, you can feel more confident during the conversation.
In addition, general psychological tests are available for study, including 50 questions, which are often used during an interview at Sberbank.
It is difficult to say what advice will help you to pass an interview at Sberbank, what questions will be asked, what test will be offered to pass. But, at a certain stage of the interview, our advice will definitely help to keep yourself much more confident and successful.

Among his contemporaries, it will hardly be possible to find a person who has never heard of Sberbank. The company occupies a leading position among the country's financial institutions. The company was founded in 1841. Today 70% of the population use its services. The company includes 17 493 divisions operating in 83 constituent entities of the Russian Federation.

Bank strategy

Considerable importance in the development program of the enterprise is given to the issues of improving the quality of customer service. Therefore, job seekers will not hurt at the interview to clarify the requirements for personnel in this area and penalties for consumer complaints. For a complete picture, try researching work reviews from former and current employees. This will help to gain a more objective understanding of the specifics of working conditions.

About achievements

The organization pays special attention to improving the functionality in the field of remote management of consumer accounts. For this, the popular bank instruments operate:

• Terminals and ATMs.
• Online banking.
• SMS notification.
• Mobile app.

Millions of users use the convenient functionality of the bank. Those who will be working with an organization's customers will likely have to learn well the popular customer service tools.

Today, compatriots in the external appearance and internal structure of the organization no longer resembles Soviet savings banks. The enterprise is a modern project that is worthy of competing in the financing and lending market.

In 2014, the organization took first place among banks in Eastern and Central Europe, as well as the 33rd position in the ranking of the TOP thousands of global financial institutions, according to The Banker magazine. According to the publication "Global Finance", the company provides consumers with the best level of services in the field of retail online banking.

The number of its clients characterizes the company's reputation well. The bank's depositors are 34.7% of individuals and 33.9% of legal organizations in Russia. Among the clients of the institution are more than half of the population of the state, which is 110 million people. Among the clients of the institution there are more than 1 million enterprises. About 11 million people use the company's services abroad.

About career

Anyone applying for a job at Sberbank will have to go for an interview at the largest organization, which, without exaggeration, supports the Russian economy, or rather, a third of its banking industry. For every 150th family of compatriots, the company represents a place of employment. It employs over 260,000 people. Their actions are aimed at transforming the enterprise into the best international organization in the industry.

The range of activities of the customer service personnel is wide and varied. They serve:

• Traditional deposits.
• Lending programs.
• Bank cards.
• Money transfers.
• Insurance.
• Brokerage services, etc.

Residents of such world powers as Belarus, Ukraine, Kazakhstan can become employees of the enterprise. Branches of the company operate on the territory of nine states of Eastern and Central Europe. The company has offices in Switzerland, India, China, Germany. In Russia, subdivisions are open in many regions of the state. The location of branches can be specified on the bank's website or in major online services that provide maps of the Russian Federation.

Starting up the career ladder

Those wishing to get a job can use the advanced job search function on the company's website. To do this, the applicant will have to indicate his region, city, bank branch, part or full employment and other parameters of the application. If all the conditions of the vacancy satisfy the candidate, he can respond to the ad online.

Educational programs

For candidates with no experience, the organization offers training and internships in the enterprise. To become a participant in the educational program operating within the framework of the "Territory of Meanings" forum, you need to register on the website of a financial institution and respond to the vacancy of an intern or intern. Of course, the real working conditions in the organization will allow the best assessment of the climate in the team and other features of the bank. Feedback from experienced employees about the employer will help to collect preliminary information about the situation between colleagues, as well as to find out about the attitude towards the administration staff.

An interview for a position in a bank differs from others in that the applicant is waiting for a serious test. To successfully pass an interview at Sberbank, what questions are asked and how to answer them, it is worth studying the topic based on the feedback from former and current employees, job seekers and general recommendations of hr-managers. At the end of the article, you will find materials from the test for bank employees and for applicants - these materials will help you get an idea of \u200b\u200btesting.

You must be prepared for the fact that during a personal conversation recruiters will be interested in your personal and professional qualities

When applying for any position at each enterprise, the applicant is tested in order to have an idea of \u200b\u200bthe person, to understand how ready he is for such work and whether he will be useful to the company. The conversation itself can be divided into a number of stages:

• At the first, you have to communicate with the HR manager. Usually, the latter does not know the specifics of the position and professional nuances. Therefore, the manager will be more interested in the social adaptability of the applicant in order to determine the degree of activity, purposefulness and attitude of the person. At this stage, inactive people who do not know how to show themselves are weeded out.
• The second stage involves an interview with a specialist. They can be an ordinary employee holding a similar position, a senior operator, a deputy head of a department in which a person wants to get a job. During the conversation, professional skills, level of training, and experience are clarified.
• The final stage of testing takes place with the immediate supervisor or branch director. Here, the importance is given to how much a person is ready for work, whether he understands the scope of duties, whether he is ready to fulfill them, how ambitious he is, what are his expectations from the enterprise, whether he is ready to develop the company, to make proposals for improving the work.

An interview at a banking institution takes place in three stages

This division is conditional and does not always happen that way. Surprises are possible, you need to be prepared for this. For example, a personnel manager may well turn out to be a specialist in the banking sector and he may be interested in your professional training, and the boss himself will talk “for life” in order to understand how a person will fit into an established team.

What questions are asked and what do you need to know?

You need to study a lot of materials in order to pass an interview at Sberbank: what questions are asked, video instructions and tips from HR managers, to undergo personal growth trainings that give confidence and teach you how to apply yourself.

But you won't be able to fully prepare. Something may not happen according to the instructions and the applicant will need to be resourceful, use logic or ingenuity to get out of the situation with dignity. Therefore, you just need to study the standard questionnaire and be ready for it. However, it is worth knowing that tricky tests may also come across, which are not in the lists. In order not to make a mistake, it is better to outline a specific line of behavior in advance and stick to it.

To demonstrate your willingness to work in a banking structure, you need to study additional information about the bank

The entire list of interview questions at Sberbank can be conditionally divided into several sub-items:

1. Personal. They concern age, marital status, place of residence, hobbies, hobbies.
2. Professional. The employer will be interested in the length of service, professional skills, job responsibilities at the previous job, additional experience and skills (even if they do not relate to the chosen position), the reason for leaving the previous enterprise or looking for a new job.
3. Financial. What salary the person received earlier, what he expects now, whether he is ready to work for the payment intended for this position.
4. Strategic. Is the applicant ready to build a career in banking or is it a temporary occupation, how he plans to improve his professional level, is he ready to take on increased responsibilities, what he strives for, what are his ultimate goals when working in a banking institution, who he sees himself in a certain future (after 5 years, 10 years).

How to successfully pass an interview at Sberbank?

Depending on the stage of the interview and the job sought at Sberbank, you may be required to take tests, group or individual testing, all this will require certain knowledge and skills. But you should always remember about the general approaches to testing in large companies, about this in the next video.

Test questions at Sberbank (download)

Testing is a routine that is already familiar to many, but no less stressful. We have prepared a list of tests for you, divided into 4 blocks. After reading them, you will certainly feel more confident in a personal meeting and will be able to think over the answers in advance.

Additionally, general psychological testing of 50 questions is presented, which is used in practice.