Yasny proezd d 26, building 4. Rendez-Vous employees poisoned themselves in the canteen located in the office center

Please note that you can only return money to the same card with which the product was paid!

Returning an item is as easy as ordering! You can return new product during 30 calendar daysexcluding the day of purchase. In other cases provided by law, the period may be increased. Hosiery and shoe care products cannot be returned or exchanged.

Products purchased at Rendez-Vous Outlets can be returned to any offline store.

WHERE TO RETURN THE PRODUCT

• To any convenient Rendez-Vous store in Russia. You can only return goods delivered by your own courier service the next day after the purchase. If the delivery was carried out by partners courier services (DHL, Boxberry, CDEK, PickPoint, DPD, Hermes, etc.), then you can return the goods already on the day of receiptas soon as the product is displayed in the "Purchase History" in your Personal Account on the website.
• To the return department at Moscow, st. DUBNINSKAYA, 75A. Please note that the address has changed since October 1, 2018.
• By the address 127591, Moscow, st. DUBNINSKAYA, 75A , LLC "Rendezvous". Please note that the address has changed since October 1, 2018. Make a refund in the Purchase History section in your Personal Account and send the goods via DPD or Russian Post. The parcel must include the goods, return request and receipt.

Please note that only goods purchased in the Russian Federation can be returned using one of the listed methods. Goods purchased outside the Russian Federation can only be returned to the purchase store.

RETURN A REFUND IN YOUR PERSONAL OFFICE ON THE SITE

1. In your personal account, in the "Purchase history" section, click the "Checkout" button for the product you decided to return.
2. Fill in all the fields and download the ready-made application. Your refund will be moved to the Purchase History | My returns. "
3. Print the completed application and place it in the box with the product.
4. Send the goods in a way convenient for you.
5. Track your return. If you sent a refund via DPD or Russian Post, go to the Purchase History | My Returns ”in your account and enter the tracking number of the shipment.

REFUND WITHOUT PERSONAL CABINET

If you don't have personal account on the website or you want to fill out an application for the return of the goods yourself, download it, fill it out and send it along with the goods in a way convenient for you.

Return goods application(sample): DOWNLOAD PDF | DOWNLOAD JPG. The return method is suitable for a brand-new product that has completely preserved its presentation.

Application for quality control of goods(sample): DOWNLOAD PDF | DOWNLOAD JPG. The return method is suitable for an item in which you find defects before or during use.

HOW TO RECEIVE THE MONEY

News, 16:22 20.07.2016

Rendez-Vous employees poisoned in the canteen located in the office center

MOSCOW, July 20 - RAPSI.The Office of Rospotrebnadzor in Moscow announced the registration of an acute intestinal infection among the employees of the shoe store Rendez-Vous (LLC Randevu), who visited the dining room of LLC Vella on Yasny Prospekt.

As of July 20, 65 cases of the disease were registered, among the cases there were two canteen workers. 48 people were admitted to infectious diseases hospitals, all with moderate severity of the disease with positive dynamics against the background of the treatment.

The Metropolitan Department of Rospotrebnadzor has established that the owner of the office building (Yasny proezd, house 26, building 4) is Simons Trading CJSC. The premises in the building are rented by a group of companies (Rendevu LLC, Sequoia LLC, Vella LLC). In total, the office building employs 298 people.

The dining room of Vella LLC, where all the sick people ate, is located on the fourth floor, it provides meals for employees of all organizations in the office building. In the register of notifications about the start of implementation certain types business activities LLC "Vella" as an organization catering is not registered, the type of activity (catering organization) is absent in the statutory activities of this organization, the department said.

When checking the dining room set gross violations sanitary and epidemiological requirements for public catering organizations that contributed to the emergence of a focus of group disease. In particular, the flow was disrupted in the dining room. technological process, food storage conditions were not respected, not presented accompanying documentsconfirming the quality and safety of food. Violations of the rules for washing and disinfecting tableware were also revealed, an insufficient amount of detergents and disinfectants was noted, and eight canteen workers did not have personal medical books.

The specialists of the department removed from sale and disposed of impersonal and expired food products and food raw materials with a total weight of 61.5 kg. “Considering that these violations pose a threat to the health and life of citizens and have caused harm to the health of citizens, as a measure of ensuring and suppressing violations, the Office has drawn up a protocol on the temporary ban on the activities of the canteen of Vella LLC from July 18,” the message says. The premises of the canteen were sealed, the inspection materials were sent to the Babushkinsky District Court of Moscow, the Metropolitan Prosecutor's Office and the Prosecutor's Office of the North-Eastern Administrative District of Moscow.

The Office of Rospotrebnadzor in Moscow organized a complex of anti-epidemic measures with laboratory control of samples of food, water, washes from objects external environment, examination of canteen workers, patients and persons at risk of infection. Epidemiological investigation and anti-epidemic measures in the outbreak are ongoing.

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Latest reviews

Valentina Kosarenko

Great store, I've always liked it. A very large selection of high-quality and beautiful shoes, excellent brands, smart sellers, in general, everything you need from a store of this class.

Artasya82

My story is ... I bought a lot of shoes from them. The latest shoes are brown lacquer inside blue leather. My socks were very stained after the first trip to work. I went for their expertise (Yasny proezd), the money was not returned, walk in white socks, this is in dark shoes. It's okay ... you feel like a complete idiot, the shoes cost 13 thousand.

LenaModa

Attention! TC "Gagarinsky". I bought Italian ankle boots there last Friday night. Discounted price more than 15,000. Found a marriage at home (cape is cut differently). On Saturday morning I called the store and warned. They have problems with the exchange. Therefore, she said that I would return. I arrived on Tuesday with a check. The first thing the woman said at the checkout was that we do not accept worn ones. This despite the fact that I have not worn them for a single day! There were just a few specks on the sole that were still with the purchase. They called a man from the warehouse. It turned out that no shoes were worn. The money was returned. But! None of the sellers even apologized! I felt like a delinquent before them. Arrogant, contemptuous glances. As if it was my fault that I bought the marriage. The worst thing is that when filling out the return form, the seller (a young impudent girl) - in an orderly tone told me to indicate the reason for the return - the model did not fit, and not a word about marriage. So, these shoes will be put up for sale again. I have not seen such rudeness of sellers for a long time.

Dmitry Vyacheslavovich

I was looking for New Balance sneakers and found a rendez-vouz store on the Internet, it turned out that there is a store in Chelyabinsk, I decided to come to see these sneakers with my own eyes (try them on, then order from the original site)). Immediately when I picked it up, it became clear that it was a FAKE, not bad, but a FAKE, but the seller hesitantly began to convince that it was ORIGINAL, and the price tag is almost the same as on the official website of New Balance. It turns out that the office STEAMS A FAKE AT THE PRICE OF THE ORIGINAL (well, a little cheaper), the real price of such shoes is 1500 rubles. and no more, but they sell for 7900!

Customer

After reading the reviews about the "Rendezvous" store, I decided to conduct my own little investigation. Trust but verify. And for good reason. For example, I take the same model of Officine Creative shoes from the Rendezvous store site and from the English store site (mrporter). Photos from all angles. And now the fun part - find 10 differences. :) 1. Price! In the Rendezvous, the cost is 23,790 rubles, on a foreign website - 680 $ (or 42,000 rubles). 2. Outsole! (prophylaxis with heels) 3. Insole (instead of gold stamping - usual) 4. Strap (on the heel of the boot) Photos are attached! So, dear ones, the lazy one pays twice or if you pay peanuts you get monkeys. You should not save, because the original shoes will serve you for a long time and your nerves will not suffer. Enjoy the shopping.

Raisa

I have been buying and sometimes repairing shoes at Rendezvous. But the last renovation greatly outraged me. I bought shoes, there were metal fittings on the toe. I rarely wore them, no more than 10 times, so these accessories fell off. I really liked the shoes, so I did not rent them (now I really regret it), the repair is free, so I handed them over for repair and started. My shoes were repaired for 3 months (including changing the preventive measures, I did not ask for this, since the shoes had preventive maintenance and they were in excellent condition). On new Year I put on these shoes and they began to fall apart. After the holidays, I took them away and wrote a claim to return the money for the damaged shoes - they refused me. I had to hear a lot of "flattering" things from the inspector 00070 Dementieva N. G. There were times - they repaired shoes perfectly, but now they can only change the heels. If you do not want to find yourself in such a situation, I propose to do the following: 1. If the shoes are little worn and you have noticed a marriage (within 2 years) - take them for examination. 2. When you send to change heels for repair - read what type of work they indicated in the receipt (it is profitable for them to carry out more repair work) then it will be difficult to prove that the shoes are not worn enough. If these recommendations help you, I will be very glad, it is necessary to teach careless businessmen.

Elena Fedina

For many years she was a buyer of Rendezvous stores. But lately I have become more and more disappointed in the quality of shoes and in the quality of service. Bought boots in AFIMALL city 01/13/3015. I bought boots for my daughter. After trying on at home, it turned out that the size does not fit. I brought the boots back to the store. The store said that they walked down the street in these boots, the dirt was ingrained, the soles had to be looked at before buying. I have no words. No more foot in this store.

Love

I ordered dino bigioni men's shoes, order 943650 in the online store, I wanted to make a gift for the new year! And what my surprise was when, upon careful examination, I realized that these are completely two different shoes! Right from one pair, and left from another! Well, my dears, this is already a corporate chaos, I personally did not even think that such a thing is possible at all! And the amount is 5800! It's not 58 rubles! Or just indicate that the shoes are different, will you take? I am an entrepreneur myself and will never sell such a product to my customers! And if I have a discounted product with a marriage, then I clearly stipulate the marriage and show it! I don’t want my face to be taunted! The impression is that you do not respect your customers! I bought shoes from you several times, but now I will not myself and I will tell everyone that you are a sharashkin's office! Ashamed of you.

Love

I have known this store for a long time, I often bought shoes there, but recently the attitude towards it has sharply deteriorated. The fact is that they have some kind of crazy limit on refusals through the online store. Based on their logic, I should (!) Buy shoes from them, even if they did not fit me, and then return them. Otherwise, I get a large number of refusals and they block me in the online store. What is this nonsense? If they bring me shoes from a shop window, shabby and with faded fur, why should I NOT refuse them? Or the size didn't fit me? This is the first time I come across such a situation. Those support got rid of the fact that because of " technical capabilities", they cannot remove the card lock. Seriously? Due to technical capabilities? Okay, then I will try to do everything so that everyone else knows about my problem and makes their purchases more carefully. :)

Alexander Mitroshin

I bought shoes from them, which looked beautiful, for six and a half thousand. After a couple of weeks, the socks are quite gentle, since I mostly move by car - the soles have come off. The examination said that, like, they have nothing to do with it. :)) Draw conclusions gentlemen - the desk is so-so. And it apparently implements bullshit, looks nice, but in fact ... My legs will no longer be in this network. I wish them not to survive the crisis.

Karina

I buy all my shoes exclusively in the stores of the Rendezvous network. I would like to note that I purchase only expensive brands: Casadei, Michel Vivien, Marc Jacobs. I often made purchases in a store on Tverskaya, but now I don't even think about going there! Once again, having arrived for a purchase and choosing boots, I asked the seller to bring my 37 size. The seller, making a "knowledgeable" expression on her face, said that she would now bring me size 39. To my clarification that I have size 37, she quite seriously said that boots with fur will suit me 39! After my objection, she brought me two pairs at once: one - 37, others - 39 sizes. What was it??? Who works??? As a result, the size 37 boots naturally fit me, but being in an angry state, I bought these boots in another store the next day. The next time I tried to buy Casadei shoes in the same store. A seller of dubious appearance in worn-out plastic slippers, watching the fitting process, told me that these shoes are very comfortable and she is glad that she bought them. I will notice that I did not ask her opinion at all and, frankly, such a "personal example" made me leave the store. I ended up buying these shoes, but again in another store. The other day I bought Casadei sneakers, but I didn't waste time and nerves on a trip to the store on Tverskaya. I went to Metropolis to shop. And what do you think?! When I tried on sneakers, the saleswoman told me that I would not regret buying, because she wears them and is very happy. What nonsense ??? Who tells these Tajik women that " personal experience"will make customers buy expensive shoes ???! Who works ??? What kind of approach ??? Annoying!