Starlink personal account. Special offers and special promotions from StarLink

Starlink is the largest Internet provider in the Moscow region. Internet connection is carried out using new generation protocols, which reduce the load on network equipment and increase data transmission speed. The official Starlink website offers a large selection of tariffs in a wide price range and with a different set of options. For informational and technical support of clients, the company launched personal Area Starlink with a user-friendly interface and advanced functionality.

Personal account features

The main functionality which can be used through your Starlink personal account:

Access to the balance of the personal account and the possibility of its replenishment.
Tariff management and the ability to change them without visiting the company's offices.
Access to information about the work of the company and the latest news.
The ability to send a request to call the master in case of technical problems in the operation of the equipment.

Also, in the Starlink personal account, technical information and brief instructions on setting up and repairing equipment, connecting additional workstations and other thematic information in the form of answers to frequently asked questions of users are provided.

Registration and login to your personal account

Registration of Starlink's personal account is carried out automatically for all clients of the company. Before registering in the user's account, you need to apply for an Internet connection. This can be done remotely, on the official Starlink website, by indicating the last name, first name, patronymic and telephone number in the application form. After connecting a new client, an individual PIN and password is generated for him.

You can enter your Starlink personal account through a tab on the official website, where in the authorization form you must specify the PIN in the login field and the generated password. You can recover the password for entering your Starlink personal account only by contacting the company's call center. When you call the operator, you must provide the contract number and passport data.

Internet service provider Starlink is one of the most famous and popular providers in Moscow and the Moscow region. The coverage area of \u200b\u200bthis telecommunications company covers almost the entire territory of the region, offering high-quality and fast internet not only for regular users, but also for new customers who are waiting for the opportunity to immerse themselves in the world of interactive entertainment at the highest possible speed. Distinctive feature operator Starlink - the fastest possible processing time and Internet connection. The master will come to you on the day of treatment or the next day, you do not have to waste time on tedious waiting.

Starlink tariff plans:

Starlink ISP offers flexible tariff plansdesigned to meet the needs of both ordinary users and active customers with a huge number of devices in need of a dedicated broadband connection. The cost of the lowest possible speed - 60 Mbit / s - starts at 499 rubles, for standard and usual 100 Mbit / s you will have to pay 899 rubles. This is a fair price for the quality of services - Internet from the Starlink company is considered one of the fastest and most stable connections, whose speed does not depend on the degree of load on the channel and does not undergo a decrease at times of peak loads.

Special offers and special promotions from StarLink

Attract customers with just one stable internet It's not so easy, so Starlink Internet provider offers special service packages and promotions for both new customers and regular users:

Connectivity interactive television high definition with equipment rental.
Comprehensive internet service packages and digital televisionallowing you to save money and connect several services for the price of one.
Subscription to antivirus software at reduced prices thanks to affiliate program with most of the anti-virus laboratories in Russia.
Special promotions and loyalty programs for regular customers that reduce the cost subscription fee and allowing you to save additional funds. In addition, it is possible to arrange packages, the price of which includes free rental of telecommunications equipment!

Internet Service Provider Starlink is one of the most popular ISPs in Moscow and the Moscow Region. Join satisfied Starlink customers right now and apply for a stable high speed internet using the site elkatel.ru!

Thanks to many years of cooperation with companies - direct Internet providers, Starlink ® regularly provides itself with profitable contracts. This is reflected in the cost of tariffs for a home Internet provider - the provider offers its subscribers an attractive combination of high speed unlimited home Internet and adequate cost.

Regardless of the chosen Internet tariff, our subscribers receive:

unlimited traffic at the selected speed;
free access to the local resources of the provider's network at a speed of 100 Mbps;
installation and configuration Wi-Fi routera (subject to purchasing a router from our company);
an e-mail box protected from viruses and spam on the provider's server;
round-the-clock technical support;
a number of additional services.

By choosing unlimited internet tariff, know that you can always change it according to your on their own... It is enough to call the support service and leave a request by phone - 8 (495/499) 290-36-66

The change of the tariff of the Internet provider is carried out at the end of the current billing period. Necessary condition - there must be enough funds on your personal account for the subscription fee for the newly selected tariff plan.

Home wired Internet connection

It is very easy to become our subscriber and connect the Internet at home. It is enough to call our managers or leave a request on the website.

If the building is located within the coverage area of \u200b\u200bthe Starlink ® network, our employees will connect to the Internet either on the day of contact, or during the next working day. If the home is outside the coverage area, the company's engineering service will assess technical capabilities home connection wired internet and will tell you the date of connecting your apartment to the Network.

In addition to traditional wired Internet, we offer our clients to connect wireless high speed internet... At competitive prices, you can purchase a modern Wi-Fi router from us. In this case, we install and configure the router for free.

How to connect the Internet to an apartment

To conduct unlimited home Internet to an apartment, you must:

lead the cable to the computer network card (if a wired connection is used);
lead the cable to the router (if using Wi-Fi).

The option with a router is more optimal, as more and more devices are connected to the Internet - laptops, tablets, iPhones and even TVs. Two stationary computers can also be connected wirelessly - just purchase a network card with Wi Fi and the devices will receive a signal from the router. A prerequisite and prerequisite is high-speed Internet.

Connect the Internet in our company

Modern equipment and reliable consumables provide high quality signal regardless of weather conditions. Our subscribers are guaranteed to receive a high-quality communication channel at minimal tariffs and round-the-clock technical support.

Call our contact phone and find out how to connect to the Internet and which tariff to choose. Our managers will give you a detailed answer to all your questions.

Phone: +7 (499/495) 290-3999

For informational and technical support of clients, the company has launched a Starlink personal account with a user-friendly interface and advanced functionality.

Personal account features

The main functionality that you can use through your Starlink personal account:

Access to the balance of the personal account and the possibility of its replenishment.
Tariff management and the ability to change them without visiting the company's offices.
Access to information about the work of the company and the latest news.
The ability to send a request to call the master in case of technical problems in the operation of the equipment.

How to use your personal account

Official website: http://www.starlink.ru
Personal account: https://stat.starlink.ru
Hotline phone:
- +7 495 290-36-66
- +7 499 290-36-66

Or just left-click on one of the above links.
A search bar will appear in front of you. Google search bar example:

Enter in the search bar keyword or a phrase such as "seaside vacation." Then press the Enter key on your keyboard. You will see a list of Internet resources, which contains the phrase "rest by the sea." Left-click on the link you need and you will be taken to the Internet resource found by the search engine.

What is sms alert?

This is a service that allows you to receive up-to-date information about the status of your personal account, as well as messages about promotions and special offers, to the number you specified via SMS mobile phone... More details on service descriptions.
You can activate the service through or in the Contact Center by phone: 8 (495/499) 290-36-66.

I want to connect a second computer to the Internet. What do I need for this?

You need to install optional equipment -. You can use our offer for installing a router (details can be obtained by calling +7 (499/495) 290-3999 around the clock), or you can purchase a router yourself. Instructions for setting can be found in the section "setting up equipment".

What will happen with the speed when connecting a second computer?

The connection speed will be divided between computers in proportion to the load and the order of calls to the external network.

Can I organize wireless access myself at home?

Yes it is possible. However, we recommend using our organization WI-FI access in your apartment. You get Starlink compatible hardware (router) that provides wireless Internet connectivity to all computers, laptops and other compatible devices in your home. You can get detailed information in the Contact Center by phone +7 (499/495) 290-3999 around the clock.

Is it possible to work on the network via VPN (Virtual Private Network)?

Yes, you can work with VPN with other networks (for example, your corporate one) from our network.

What can be found on the Internet?

On the Internet, you can find any useful information: books, articles, news, weather forecast, new music and movies, as well as classmates, old friends and much more.

We recommend that you visit the following Internet resources:
1) www.vkontakte.ru - the most popular site in Russia for communication and finding friends.
2) www.odnoklassniki.ru - a site designed to find classmates, classmates, old friends.
3) www.youtube.com - a site containing a huge number of video recordings of concerts of famous performers, speeches of politicians, show business stars, etc.

What functions will be available to me through My Account?

Video instructions for installing and configuring the Internet Censor program
http://icensor.ru/support/video/index.php

What is IPv6?

Since September 2009, Starlink has been the first Internet provider in Russia to provide network connectivity based on the next generation IPv6 protocol for its users.

IPv6 is seen as the main protocol of the future "Internet 2.0", and the transition to IPv6 is the main factor further development global network.

Today, the Internet operates on the basis of the IPv4 protocol (Internet Protocol version 4), but its address resources are practically running out - a sharp increase in Internet users around the world, an hourly increase in Internet resources and the massive spread of mobile communication devices has led to the fact that free There are fewer and fewer IP addresses literally every day. According to experts' forecasts, the IP addresses of the fourth version will run out in just 1.5-2 years. The current IP address is 32 bits, but IPv6 has increased the address to 128 bits. With the introduction of IPv6 in Starlink networks, the supply of IP addresses has already been significantly expanded to meet the needs of the future.

Starlink actively supports the implementation of the IPv6 protocol and is one of the first Internet providers in Russia to provide network connectivity via IPv6 for its users. We care about our subscribers and strive to provide the Internet of a new generation. With us you can be sure of the future!

For more information, please contact our operators by phone 8 (495/499) 290-39-99 or at.

Why doesn't the ISP protect my computer from viruses?

According to the clause of the offer agreement 7.1.7. Appendix 2 ()

To the Public Offer (Offer) on the conclusion

Communication services agreement:

The subscriber undertakes:

Independently ensure the protection of the user (terminal)

Equipment from unauthorized access and malicious computer

Programs;

We understand that for many subscribers it is difficult to ensure the protection of their computer, therefore, together with the company
Doctor Web offers the service Antivirus Dr. Web

In case, nevertheless, your computer was infected with malware, then you can call our service department by phone 8 (495/499) 290-36-66
More details:

Connect the cable of the provider to the INTERNET port of the router, the cable from the computer to one of the 4 LAN ports of the router.

Type the address of the router in the address bar of your browser, by default it is 192.168.1.1

In the window that appears, select "Web Configurator"

In the window that appears, create and enter a password to access the router settings. It is necessary to remember the password to access the router settings for further configuration.

CustomizationDHCP (Automatic)

In the menu that appears, click "Broadband connection "

A MAC address is a unique address for your device, router, or network card.

In the same menu, in the "MAC-Address" item, you need to select "default"

Then press the button "Apply"

Alternatively, you can select "enter manually" and enter the previously registeredMAC -address, if you know it, in the format "11: 22: 33: 44: 55: 66"

Also click "Apply".

After applying these settings, the Internet should work. Check the Internet functionality by opening for example www.yandex.ru in a new window. Go to the section " Wi-Fi setup»If the Internet is not working, then most likely an additional PPPoE connection is used in your home. Accordingly, you need to configure PPPoE.

PPPoE setup

In the top menu, select "PPPoE / VPN" click "Add connection"

In the menu that appears, fill in the items "Description", "Type (protocol)", "Connect via", "Authentication Method" in accordance withFig. 1.
Fill in the items "Username", "Password" in accordance with the agreement.

Fig. 1

Information on the fields "Username" and "Password" from PPPoEconnections can be checked with the Operator around the clock Technical Support by phone. 8-499 \\ 495-290-366-66

After entering all the data, click "Apply"

After applying these settings, the Internet should work. Check the Internet functionality by opening for examplewww.yandex.ru in a new window.

Wi-Fi setup

In the lower menu, go to the "Internet" item

ATTENTION!!! Items "2.4GHz access point and 5GHz access point" are configured in the same way, except for the item "Network name ( SSID) ". For example, for "2.4GHz Access Point" the network name will be Test2.4 G then for "5GHz Access Point" the network name will be Test5 G.

The network key must be at least 8 characters long.

Items "Network name (SSID ) "And" Network key "are filled in at the discretion of the user. It is necessary to remember the information for further connection to your router byWi - Fi.

Items "Network protection" and "EnableWPS "Must be configured in accordance withFig. 2

Fig. 2

After entering all the data, click "Apply"

Now your Wi-Fi network configured and ready to go. Only people who know your network key can connect to it.

Congratulations! The setup is complete!
Now all your devices will be able to access both the Internet and the local resources of our network at any time.

1. Type in the address bar of your browser the address of the router, by default it is 192.168.10.1

2. In the window that appears, enter the username and password (by default, the username and password are admin) and click Log In

3. Go to the Main-WAN menu. In the Connection Type field, select the type of connection DHCP Client or Fixed IP. Click the Clone MAC Address button. We save the settings with the Apply button. For Ostankino and Alekseevsky districts, the IP address and the DNS server address must be specified manually (Static IP).

Attention!!! If you have a new access system (you do not connect Starlink VPN or Starlink PPPoE from your computer), then after setting up this menu you do not need to configure an additional connection (PPPoE setting) and you must go directly to menu 5 “WiFi Settings”.

4. PPPoE setup

In the Main-WAN menu, in the Connection Type field, select the Russia PPPoE connection type. In the User Name field, you must enter your login (specified in the agreement), then in the Password field, enter the Internet password (specified in the agreement) and then confirm it in the Retype Password field. In the Auto-reconnect field, select Always-on. We save the settings with the Apply button.
For Severny, Degunino and Dmitrovsky districts, you must use Russia PPTP, or Russia L2TP connection:
Server name for Russia PPTP - vpn. Site
Server name for Russia L2TP - l2tp.site

5. WiFi setup

To configure WiFi, go to the Wireless section and select the Basic item
On the page that appears, you can change the name of your WiFi network from the standard "TRENDnet" to something else, according to your taste. For example: Starlink_WiFi. Make sure the Wireless checkbox is Enabled and the SSID Broadcast checkbox is also Enabled.

6. Further, in order for only you to have access to your WiFi network, you need to enable protection. Protection is carried out by encrypting the radio signal using a code word.
There are two types of encryption: WEP and WPA2. Since WEP encryption can be cracked fairly easily and quickly if desired, we recommend that you use WPA encryption. To do this, select WPA in the Authentication Type field.
After choosing, we open the second part of the page, in which we need to specify the same codeword with which the signal of your WiFi network will be encrypted. The codeword must be between 8 and 63 characters. Enter the passphrase in the Passphrase field, then confirm (re-enter the passphrase) in the Confirmed Passphrase field. To avoid unnecessary problems, enter the code word in Latin.
Click the Apply button.

D-Link DIR-300 / NRU

Please note that DIR-300 / NRU routers with H / W version no lower than B1 and no higher than B3 are supported (indicated on the bottom side).

Dear Subscribers! For the correct operation of this router in our network, you need to update the firmware:
D-Link DIR-300 / NRU firmware version 2.05

Setting up a router

1. Open your browser, type 192.168.0.1 in the address bar and press Enter... The following window should appear. Enter in the "Login" field: admin, leave the "Password" field blank. Click the Log in button.

2. Click on the "Manual Internet Connection Setup" button to start setting up the connection.

3. The connection settings window will open. In the "My Internet Connection Is" field, select Russian L2TP (Dual Access). Check the box next to "Dynamic IP". Click the Clone MAC Address button. In the Server IP / Name field, enter l2tp.site. In the field "L2TP Account / L2TP Password" you need to enter your username and password, respectively. Select "Connect Mode Select" select "Always". Click the "Save Settings" button.
For the Ostankino and Alekseevsky districts, you must select the Static IP connection type:
IP Address, Subnet Mask, Gateway and DNS server address must be specified manually.

Attention!!! If you have a new access system (you do not connect Starlink VPN or Starlink PPPoE from your computer), then in the field "My Internet Connection Is" select Dynamic IP (DHCP), click the Clone MAC Address button, save the settings and go to menu 4.

4. Next, you need to open the "ADVANCED" menu and select the "Advanced Network" item. In the window that opens, check the boxes "Enable WAN Ping Response" and "Enable Multicast Streams". Next, click the "Save Settings" button.

5. In order to use the local resources of our network, you need to configure static routing on your router. To do this, select the "Routing" item and add routes. You can see the current routes here. As a gateway, you need to specify the gateway address, which is indicated in the act (issued upon connection). Add a route:

Destination: 10.0.0.0

Subnet mask: 255.0.0.0

Gateway: Your gateway

Add another route:

Interface: WAN (Physical Port)

Destination: 77.50.0.0

Subnet mask: 255.255.0.0

Gateway: Your gateway

6. Next, we will configure the wireless network on the router. To do this, select the "SETUP" section and then the "Wireless Setup" item. Click on the "Manual Wireless Connection Setup" button.

7. On the page that appears, you can change the name of your WiFi network from standard dlink to something else, according to your taste. For example: Starlink_WiFi. It is necessary to uncheck the Enable item in the WI-FI PROTECTED SETUP section. Next, make sure that the Enable Wireless item is ticked and the Enable Auto Channel Selection box is also ticked.

Further, in order for only you to have access to your WiFi network, you need to enable protection. Protection is carried out by encrypting the radio signal using a code word. There are two types of encryption: WEP and WPA2. Since WEP encryption can be cracked fairly easily and quickly if desired, we recommend that you use WPA encryption. To do this, in the WIRELESS SECURITY MODE field, select Enable WPA / WPA2 Wireless Security. After choosing, we open the second part of the page, in which we need to specify the same codeword with which the signal of your WiFi network will be encrypted. The codeword must be between 8 and 63 characters. Enter the code word in the Network Key field. To avoid unnecessary problems, enter the code word in Latin. Click the Save Settings button.

Your WiFi network is now configured and ready to go. Only those people who know your network code key can connect to it.

Congratulations! The setup is complete!

Now all your computers will be able to access both the Internet and local network resources at any time.

D-Link DIR-300 / NRUb5

Dear Subscribers! For the correct operation of this router in our network, it is recommended to update the firmware from the official site.

Connect the cable from the provider to the INTERNET port of the router, the cable from the computer to one of the 4 LAN ports of the router.

Setting up a router

1. It is recommended to configure it through the web interface. In order to get into it, open your browser (Internet Explorer or Mozilla Firefox) and enter 192.168.0.1 in the address bar
In the window that appears, enter:
Username - admin
Password - admin
Click "LOGIN".

2. The message “The default password is now set. For security reasons, you are advised to change your password. " Click "OK", set a new password for access to the web interface and click "Save".

3. Enter again:

Username - admin
Password - set by you
Go to the Network-\u003e Connections menu and click the "Add" button below the table.

4. Configuring PPPoE when automatically obtaining a local IP address (DHCP)

Attention!!! If you have a new access system (you do not connect Starlink VPN or Starlink PPPoE from your computer), then you need to go directly to the Wi-Fi connection settings menu.

Connection Type: PPPoE
In the MAC field, enter the number of your network card (you can find it out in the state of connection over the local network, or by calling the support service at 741-36-66.
PPP username (PPP Username): Your login from the contract
Password: Your password from the contract
Confirm Password: Repeat password
Authentication Algorithm: Auto
Enable IGMP
Leave the rest of the fields as default.

We save the settings with the (Save) button and the Restart button, reboot the router

Attention! For the Severny, Degunino and Dmitrovsky districts, you must use a PPTP (server address: vpn..site) connection.

5. In the line with the created connection, put the point "Default gateway" and click "Save" in the upper right corner.

6. Setting up Wi-Fi on the router.

Go to the Wi-Fi \u003d\u003e General Settings menu and check that the "Enable Wireless Connection" checkbox is checked.

Hide hotspot - do not check the box
SSID - write down the name of the wireless network. Latin letters and numbers can be used
Country - leave RUSSIAN FEDERATION
Channel - instead of AUTO, set any channel from 1 to 11
Wireless mode - you can leave it unchanged or choose another mode
Maximum number of clients - you can set maximum amount wireless clients. If set to 0, the number of clients is unlimited.

Click<<Изменить>>

Network Authentication - It is recommended to set WPA-PSK / WPA2-PSKmixed encryption
Encryption key PSK (wireless network password) - you can use the default key or set your own (from 8 to 63 characters, you can use Latin letters and numbers)
WPA Encryption - Select TKIP + AES
WPA key renewal period - leave unchanged

Click "Change"

9. For the final saving of the settings, select the "System" menu in the upper right corner and click "Save and Restart"

The setup is complete!

Asus WL-500gp V.2 / rt-n10 / rt-n12 / rt-n13 / rt-n15

Setting up equipment for your access system

Starlink personal account. Special offers and special promotions from StarLink

Personal account features

Registration and login to your personal account

Starlink tariff plans:

Special offers and special promotions from StarLink

Home wired Internet connection

How to connect the Internet to an apartment

Connect the Internet in our company

Personal account features

How to use your personal account

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