Personal NetByNet account. NetbyNet warns about changes in the principle of charging a subscription fee (Updated) Netbynet how to refuse services

NetByNet, a high-speed fixed line operator, has created a special service for the convenience of its corporate and private clients, which allows you to manage your own account anywhere in the world. This service is called the NetByNet Personal Account. Among the main advantages of this service, I would also like to note the possibility of changing the current tariff plan, managing additional services and sending online support requests. In addition, a personal account allows users to regularly pay for telecommunications services.

Netbynet has been offering its customers access to the Internet for ten years, mobile Internet, and digital television and telephony. The geography of the company includes the cities: Moscow, Klin, Balashikha, Dubna, Zelenograd, Lyubertsy, Solnechnogorsk, Korolev and Zheleznodorozhny.

In order to provide modern access to service management, netbynet has its own personal Areathat every subscriber can use. Using the cabinet, subscribers significantly save their time, because with the help of the cabinet you can do a lot without leaving home.

Customers find this service very convenient.

Netbynet personal account functionality

Using your personal account, you can do the following:

• find out the balance of the user's account;
• pay for the consumption of traffic and other consumed services (monthly payment for television and telephony);
• change the speed of the Internet (both up and down);
• change the connection tariff, manage servants;
• temporarily suspend access to the Internet;
• set monthly auto payment and promised payment;
• view expenses for services by period;
• send requests for technical support;
• receive timely information about promotions held in the company.

Registration in your personal account NetByNet

No special registration is required in your personal account. When concluding an agreement with the company, each subscriber, regardless of what service he receives, is given a service agreement. In this agreement on the title page there is a personal account number. He will be the login to enter your personal account. Also, when servicing a new subscriber, employees give him a password. This is enough to use your personal account.

If the client does not want to use the account, then it is enough just not to enter it and not make any changes.

In order to take advantage of the above possibilities, a NetByNet client must pre-register on the company's website. Registration in the personal account of NetByNet implies signing an agreement with the company for the provision of telecommunication services. This agreement will contain a login (username), which must be entered during the authorization process. In addition, the client's secret password is indicated directly in the connection agreement, which must be entered in a special field during the registration process. After that, you must click on the "Login" button.

NetByNet personal account: balance

One of the tasks of this service is to check the current balance. To resolve this issue, you need to go to the main page of your personal account and in the upper right corner of the window find the field for entering a secret PIN, which is necessary not only to pay for services, but also to check the status of your personal account. In a new window, the user will see the current balance in the NetByNet personal account. In addition, he will have access to information regarding the tariff plan and the current traffic balance. Also in this window you can see the IP address allocated to the user. In addition, here the client can change the password of his account.

Login to your personal account NetByNet

To enter your personal account, you first need to go to the campaign website netbynet.ru

On the top right of it there is an inscription personal account. By clicking on this inscription, the user will go to his personal account.

Then the user will need to enter the personal account number and password. If necessary, you can click on the remember checkbox. Then the next time you enter your personal account, you will not have to enter data.

If the password is lost, then it's okay. It can be restored. By clicking on the forgot password link, the user will go to a new window, where he will need to enter his phone number and or mail, depending on what was specified when signing the contract.

After completing the first login to the account, it is desirable for the user to change the password to a permanent one.

The site has instructions for using the cabinet.

In the upper corner of the account there is a pin that is entered when paying for services.

The section active services includes the user's current packages. In addition, the personal account has sections for blocking and discounts.

A user who wants to log into a personal NetByNet account must have an agreement on connecting the services of this company. It is in the contract that the login and password for entering are indicated. It is worth recalling that for security reasons, the client should not spread about this data. In addition, the company recommends that its customers change the default password to their own after the first login to their account. It should be added that some users of NetByNet services need to enter data in the upper register. This primarily concerns the clients of the interconnected network.

Change of tariff and increase in Internet speed

Another extremely popular feature of a personal account is changing the tariff and increasing the speed of the Internet. To resolve this issue, the client must go to the "Information" tab. Then he must select the section "Active services" and the item "Tariff change". After that, a window will open with all available tariffs. After choosing the appropriate option, the client must save the changes made. The terms of the available tariffs can be found directly in the account. There, the client can find out the monthly cost of the tariff and the speed of Internet access. Also in your account you can get acquainted with the archive of the tariffs used.

NetByNet: Password Recovery from Personal Account

A fairly common problem for NetByNet clients is password loss. To solve this problem, you need to go through the password recovery procedure from the NetByNet Personal Account. This can be done in two ways. The first method involves the use of a personal account number (PIN) and a mobile phone number in the international format. In the second case, the client must enter a login from his account and a mobile phone number. In both cases, he will receive a confirmation code on mobile phone and email... After that, he will only need to enter the received code and receive a new password by e-mail or mobile phone.

NetbyNet: mobile personal account

Summing up, it should be noted that the NetbyNet mobile personal account is an extremely functional service that makes life easier for users of this company's services. Thanks to this service, users can track their account status, manage additional services, change tariff plan, get acquainted with the current prices, make payments, contact support for help and receive detailed information regarding the current state of traffic. Another plus is the "Promised Payment" service, which allows you to pay for services later than the deadlines specified in the contract.

I often move around Moscow districts, choosing housing closer to my place of work. I have tried quite a few different providers: personally tested ones - (Corbina, now Billine, NetByNet (WIFIRE), Online (Rostelecom), MGTS (MTS), QWERTY, 2KOM and several that have sunk into oblivion ... At work, as an IT specialist, I met with almost everyone in the city of Moscow and the Moscow region ... (Gorkom, now SevenSky, Tsifra1, RiNet, AKADO (use the services of this provider as a last resort), etc. I liked Billine at one time, when I was Corbina, I liked Online - I didn’t like the asymmetric speed and the speed not exceeding 100 megabits, many liked it. There are four points in the work of providers: 1. Stability of work (the most important indicator) 2. Connection speed 3. Price per tariff. 4. Technical support. I can check out several providers for stability of work: 1. NetByNet-WIFIRE 2. Onlime 3. 2KOM. According to the real stable connection speed: 1. NetByNet-WIFIRE (up to 300 mbps but almost always gives out, I don't know, maybe I'm lucky, or the crooked hands of users break router settings, or use cheap routers? I use Mikrotik, and there are never any problems with any provider) 2. MGTS-MTS (up to 500 mbps. cons - an imposed cheap router, after which you need to install your own router, and eventually the unstable work of the Internet) 3. 2KOM (put it on the third, since high high-speed fares the areas where I live were not technically accessible. but 100 mbps worked confidently). By pricing policy: 1. Billine 2. Online 3. 2KOM. Unfortunately, NetByNet-WIFIRE is not among the top three, if you use standard high-speed tariffs, but if you take into account the speed above 100 mbps, then the numbers will be different: 1.2KOM 2. MGTS - MTS - 3. SevenSky - but instead of it just you can put NetByNet - WIFIRE, since SevenSky's speed only tends to the maximum tariff, and in terms of stability and speed it does not even reach 300 mbps NetByNet - WIFIRE. Technical support. 1st and 2nd place - NetByNet - WIFIRE and Online (there were few calls, problems were eliminated even before my call, and dialing was minimal in time. 3. 2KOM. I will not say that NetByNet (WIFIRE) is the most best provider, but on the territory of the city of Moscow, he is clearly in the top three in terms of the combination of aggregates. It remains to devalue the maximum tariffs a little in the subscription fee, and in general there will be no prices. The main plus is that they never promise speeds more than they can give out. The maximum tariff is up to 300 mbps, but this is almost always more than 200 mbps, in contrast to providers who promise 500mbps - 1 Gbps, but in fact, it’s no big deal. Or, there is speed, but there is no stability of the channel ...

From March 1, the NetbyNet provider switches to a daily monthly fee charge. Thus, if you use a tariff for 300 rubles per month, 10 rubles per day will be debited from your account. That is, now, in order to continue working on the Internet, it is not necessary to have a full monthly fee on the account for the billing period. It should be noted that this Netbynet principle will be applied only in our region for now. Also, from March 1, a new edition of the Offer agreement for NetbyNet subscribers comes into effect.

Questions and answers:

How will the write-off take place? money from my personal account?
Funds will be debited on a daily basis, based on the cost of one day of service provision in the current month.
The cost of one day is calculated as 1 subscription fee divided by the number of days in a month.
Will the subscription fee change?
No, the subscription fee will remain the same.
It turns out that I can pay for services only on the days when I need them?
No. The new system for charging subscription fees implies the possibility of making payments to extend the validity of services not for a whole month at once, but on a daily basis. But as soon as payment is suspended, the full monthly subscription will be required to resume the provision of the service.
From when will my account debiting system change?
Daily debiting of funds will begin on March 1, 2013.
What will be the billing period?
The estimated period for using the services is a calendar month.
What happens if even one day is not paid?
Services will be suspended. To resume access to services, it is necessary to pay off the debt (if any) and replenish the balance of the personal account for one full subscription fee. In this case, the subscription fee will be charged on a daily basis.
I want to resume access to services, how much do I need to pay?
To resume access to services, it is necessary to pay off the debt (if any) and replenish the balance of the personal account for one full subscription fee. In this case, the subscription fee will be charged on a daily basis.
I have leased equipment, how will it be written off?
Equipment rental fees are written off in full on the 1st day of each calendar month.
Can I use the Promised Payment service with the new payment system?
Yes, you can use the Promised Payment service. During the validity of the Promised Payment service (5 calendar days), you will need to deposit an amount equal to the amount of the debt (if it was at the time of ordering the service) and a subscription fee covering 5 days of using the Promised Payment service, as well as sufficient the amount for the subsequent write-off of the subscription fee.
I connected (resumed access) on the 20th, until what date will the service work for me if there was exactly one subscription fee on my account?
Let's say the subscription fee for your tariff is 300 rubles, and you entered it on the 20th. There are 30 days in a month. The calculation will be as follows:
We divide 300 rubles by 30 days in a month, we get 10 rubles - the cost of one day. There are debits on the 20th, 21st, 22nd, 23rd, 24th, 25th, 26th, 27th, 28th, 29th and 30th. In total, 11 days for 10 rubles \u003d 110 rubles. The remaining 190 rubles are transferred to the next month, where the cost of one day is also calculated, and daily write-offs continue.