Fix price office phone. Free telephone hotline Fix Price. Employee Complaint - Sample

I am a former employee Fix Price at the address Saratov region, Engels, st. Telman, 137, shopping center "Aurora". I was fired for some unknown reason and was not given a payroll. So only and without explaining the reason. A client allegedly complained about me. As I remember. This client entered the store with her baby. The child's shoe laces were untied. I stood with my back and laid out the goods in the hall. I remember very well the sound of hitting the floor. She turned around, and this child is rising from the floor. There were boxes nearby. They were complicated on the edge, as there was a supply of goods. This woman began to scream and be rude in an orderly tone, followed by crucifying all the boxes in different corners. Even those that were with the product. Later she threw herself at me with her fists. I walked by and said I would remove the boxes. I could distinctly smell alcohol from her and not faint. She called the administrator and said that I sent her in three letters. This was not the case. After all, the main rule of the seller is that the client is always right.
The next day, Natalia, the head of the Lugom store, called me into the office. In the same rude form, she told me that I was fired. She explained the reason in such a way that a client, about whom I spoke above, complained about me on the Internet. I looked through all the sites with complaints, called those support and looked into the book of the head. There was no such complaint anywhere. The manager also said that I was taking someone else's place. What if not for the order of the authorities from above, she would not have accepted me. The next day I came for a medical book. Since I was not given labor contract from my very first working day, I asked to give me at least a payroll, to which they answered me that I speak with ambition and let those who hired me give this sheet to me. That is, the bosses are from above. As for work, they called me from the main Moscow office and told me the address where the person was required. I went and the manager with a displeased face received me.
As for the store persona. Nobody wanted to replace me, even when I was working with a temperature of 39 and 6. They whispered behind my back. They sold a markdown (written off goods) and when the manager came, they immediately removed it. This money went into the manager's pocket. They didn't want to explain what and why. One employee of Yulia Tryazets turned up her nose at me and, as it turned out later, complained about me to the manager and administrators. Administrator Suslova Svetlana repeatedly scolded me for not explaining to me from the very beginning. And I had no idea what was allowed and what was not. To the seller Samchuk Yulia and the administrator Nazarova Irina, I have no complaints and no complaints, how was their attitude to me good.

"Fix Price" - large commercial network, represented in Russia, mainly engaged in retail sales of non-food products. Management company is Best Price LLC, which has its head office in Moscow.

Distinctive feature The "Fix Price" network is to use the "fixed price store" format, also called "single price store". For the first time such a format was proposed in 1879 in the United States and very quickly spread to North America and Western Europe. At the beginning of its activity in "FixPrice" the price was set at 30 rubles, for February 2016 - 50 rubles.

Such low prices are obtained due to own import of the entire range of goods in large volumes (excluding intermediary companies) and low transaction costs.

The enterprise has introduced a quality control system for supplied products. Specifications with the required characteristics of the goods are attached to the supply contracts. Maximum control is ensured through the involvement of independent laboratories. Regular tastings are held to evaluate and compare products. In addition, the factories of manufacturers of goods are audited by internal or external specialists. It includes incoming inspection of raw materials and technological processeschecking administrative procedures, worker hygiene and transportation conditions.

History

Best Price LLC appeared relatively recently. It was founded by Artem Khachatryan and Sergey Lomakin in 2007. Before that, they were co-owners of the Kopeyka network and sold it with the aim of bringing it to retail market Russia is a completely new format of stores, which has long gained popularity in other countries. The first retail outlet of the Fix Price chain was opened in December 2007.

Network structure

At the beginning of 2016, the "Fix Price" chain included 2,075 stores in more than six hundred settlements Russian Federation... All stores are standardized, their average area (with rare exceptions) is from 200 to 300 sq. M. They are located near residential areas and in crowded places.

Often there is a situation in which you need to quickly contact the organization's support service or leave a complaint and feedback, in which case you need to call the hotline. In this article you will find out a free phone number hotline Fix Price.

About company

In December 2007, the first store of the international chain of stores Fix Price was opened. Today, 3382 Fix Price stores operate in more than 830 settlements, in 74 constituent entities of the Russian Federation, as well as in Kazakhstan, Georgia, the Republic of Belarus and Latvia. The main idea of \u200b\u200bthe project is to offer the buyer a wide range of household goods for the whole family at low prices!

The Fix Price chain of stores operates in the format of a "fixed price store", also known as a variety store, pound shop, dollar store and other names, which is a universal retail store, and, as it were, selling a wide range of both food and non-food products for one fixed price. Invented and implemented a new format retail Frank Winfield Woolworth, opening the first store in the United States in 1879 with a wide range of products for personal and home use, offered at one price - 5 cents.

With Woolworth's inspiration, the concept of “all for one price” was widely adopted in North America and Western Europeas well as in other parts of the world. In particular, such networks as Dollar tree, 99 cent only and Dollar General (USA) work according to this scheme; Dollarama (Canada); Daiso (Japan); Poundland and 99p Stores (England); Euroshop (Germany); Crazy Clark's (Australia).