Responsibilities and achievements in the resume of the secretary. Sample resume of the assistant secretary. Examples of administrative skills

The assistant secretary is the chief assistant to the manager, because he is the one who performs all the small and urgent tasks. This position, as a rule, hires a person with organizational skills, the ability to quickly analyze the situation and solve it, knowledge of the features of this craft.

Start your resume by adding a photo, because, first of all, the assistant secretary is a representative of the company, the person who meets all clients and partners, and good looks play a significant role in the selection of candidates. It will also be necessary to have an education (higher or secondary special), specialization does not play an important role, the main thing is that it is associated with working with documents, knowledge of a personal computer, business etiquette. It is good if you have experience in a similar position, it will instill more confidence and show the basis of your knowledge and skills. List your inherent professional skills and personal qualities, and those that will be useful in the work.

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Download a sample resume of the assistant secretary:

Tolstova Victoria Sergeevna
(Viktoriia S. Tolstova)

Goal: Replacement of the position of the secretary of the assistant.

Education:

september 2012 - June 2016 College of Regional Development and Economics, Faculty of Psychology, specialty "Psychologist", Associate Diploma (full-time department).
September 2016 - current time, Voronezh Pedagogical Institute, faculty of "Psychology and Pedagogy", specialty "Psychology" (correspondence department).

Work experience:

Secretary

june 2014 - September 2016 Rosewood call center, Voronezh.
Functional responsibilities:
- receiving incoming calls;
- mail checking, distribution of incoming letters by departments;
- preparation of meetings;
- meeting of visitors;
- execution of small orders of the head;
- organization of logistics for the office.

Professional skills:

- Confident PC user;
- Knowledge of office equipment;
- Knowledge of office programs, internet, e-mail;
- Correct oral and written language;
- Knowledge of records management;
- Organizational skills;
- Knowledge of foreign languages: English - basic.

Personal qualities:

Attentiveness, punctuality, diligence.
Good looks, activity, multitasking.

Additional information:

Relationship status: Single.
Children: no.
Possibility of business trips: no.
Bad habits: none.

We hope that our sample resume for the position of assistant secretary helped you in creating your resume for work. Back to section ..

Why is it sometimes that the names of vacancies are written not just a secretary, but a secretary-assistant. What is the difference between an assistant secretary and an ordinary secretary? The word "referent" itself, translated from Latin, means informing, relational, reproducing. One of the meanings of the word "referent" is a speaker making a report or reading an abstract. So the word “referent” in the title of the secretary position implies, in addition to the usual duties of the secretary, the following: preparation of reports and speeches, preparation of draft documents, collection and preparation of information and analytical materials, etc. Often the assistant secretary is required to know foreign languages. Conventionally, it can be considered that, unlike an ordinary secretary, whose duties include working with ready-made documents, the assistant secretary participates in the process of creating documents, also prepares documents and collects the necessary information for their preparation.

Ability to conduct office work.
Conflict-free and stress-resistant, brilliant communication skills.
Elegant pleasing appearance.
Ability to work with office equipment, fax printer, copier.
Ability to work with confidential information.
Advanced PC user, Microsoft Word, Excel, PowerPoint, Outlook and other e-mail programs.

Secretary resume sample

Undoubtedly, the resume should include a photograph of the applicant for this position, made in a business style. Also, presenting yourself, you need to focus on your accuracy, attentiveness, sociability, organization and composure, on the ability to own office equipment. A good advantage among other applicants will be knowledge of one or more foreign languages. Be sure to indicate the level of proficiency in them. You don't need to have any special education to become a secretary. You need to be able to competently work with people and business documents.
We suggest that you familiarize yourself with an example of a secretary's resume.

2001 - 2006
Higher:
Siberian State University of Railway Engineering (SSUPS), Novosibirsk, Railway Engineer - builder, specializing in Bridges and Transport Tunnels
apr - May 2008
Additional (courses, trainings):
Training center "Knowledge is power", Novosibirsk, "Inspector of the personnel department", the program "Personnel management and legal relations in an organization with a computer course 1C" Salary and Personnel ": version 8.0"

How to write a secretary's resume

Commentary: perhaps the applicant is considering different options for work, and working at the reception is just one of them, and not the most desirable. But for some reason, the applicant is submitting a resume for this vacancy. It is wise to include something close to a job in the search target. It would be strange if the head of the clinic received a resume in which the goal would be written: "The position of the assistant to the head of a large industrial enterprise." A resume for this purpose would have zero chance of being considered.

The vacancy of a secretary at the reception in a private medical clinic, most likely, does not require the skills of paperwork to obtain a visa; it also does not require the skills of close interaction with the manager. But it requires experience in communicating with clients, knowledge of medical topics (at least the basics), the ability to communicate a lot on the phone, without losing tone and patience.

Secretary resume sample

- issuing passes and meeting guests (tea, coffee);
- ensuring the life of the office (ordering household goods, stationery);
- Control of the courier's activities. Working with courier and postal services; Ordering transport companies.
- organization and support of business trips for company employees (booking tickets, booking hotels, preparing documents for obtaining visas);

Personal qualities (select):
(It is possible to list the stereotyped qualities, or mark those that show you as a professional and back them up with evidence.)
- High efficiency and professionalism,
- Ability to defend the interests of the company.

Secretary resume sample

• Full office work, business correspondence;
• Written translations from / into English (contracts, licensing agreements, promotional materials, financial documents),
• Minutes of meetings in Russian and English.);
• Planning a manager's working day,
• Reception of guests, organization of negotiations,
• Meeting and escorting VIP guests,
• Tourist and visa support (hotel booking, booking tickets, issuing visas and invitations);
• Office coordination
• Experience in collecting and processing information, writing information reviews

2001-2004. Company "Windows" (production and sale of plastic windows)
Position: secretary-assistant
Duties:
Work with documentation (internal and external document flow), reception and distribution of telephone calls (mini-automatic telephone exchange), translation of documentation from / into English; planning and organizing meetings and negotiations of the head, organizing conference calls, booking and booking tickets and hotels, receiving visitors.

Resume Samples

• organization of office life
• reception and distribution of telephone calls
• registration and execution of documentation, preparation of business documents for signature by the head
• translation of documentation, including technical
• work with office equipment
• organization of negotiations, meetings and meetings, keeping minutes
• organization of meeting VIP-guests
• providing a comfortable and pleasant working environment

Secretary Is the face of the company. The position of the assistant secretary is very responsible. The duties of the secretary-assistant include receiving and distributing telephone calls, meeting visitors. Although it is generally accepted that the position of a secretary is a springboard in one's career, the level of education should be high enough, but the appearance of the secretary-assistant is the hallmark of the enterprise. The duties of the secretary can be limited only to serving coffee and receiving calls, or they can significantly expand to the preparation of the most important documents and the organization of recreation for the leader and his family.

Secretary resume sample

Positive feedback from previous employers will significantly increase the job seeker's chances of success. In addition, during the interview, attention is drawn not only to the sample resume of the secretary-assistant (clerk), but also to the appearance of its owner and demeanor. This is due to the fact that the secretary is the face of the company and the person who meets visitors, business partners, and therefore forms the first impression of the organization.

Functional responsibilities:

The work of an assistant secretary is characterized by the diversity of tasks performed, a dynamic situation, the need to quickly solve problems and simultaneously engage in several types of activities. For this reason, a variety of personal and business requirements are imposed on a candidate trying to find a job.

The applicant may have serious qualification requirements (knowledge of office work to perfection, higher education, knowledge of foreign languages). Therefore, in order to be heard, it is important to correctly draw up the secretary's resume.

Job responsibilities

Usually the secretary is engaged in planning the working day of his manager, telephone conversations, processing letters received by e-mail and regular mail. In addition, he is responsible for fulfilling orders from a superior person and keeping a shorthand for company meetings.

Notifying the company's employees and direct supervisor about upcoming business meetings, events, deadlines for submitting documents, changes in the calendar are just a small addition to the duties of a secretary.

Requirements for candidates

The applicant for the position of the manager's secretary must be sociable, possessing a competent written and oral speech, accurate, diligent, attentive, knowing a foreign language. Quick adaptation to the team and the willingness to quickly resolve difficult situations are the traits that are highly valued by the management of reputable companies.

What to write in the resume of an assistant secretary?

You should start writing this document by listing the business and personal skills that will come in handy in your new company.

One of the main points of a secretary's resume is education. If you graduated from the Faculty of Humanities with a bias in foreign languages, then this will only help you find a decent job faster.

It is very important to describe the existing work experience. You should also mention the functional responsibilities that you had to perform in your previous positions.

If you left your last place of work with dignity, you can safely indicate the contact details of the former manager. In the HR department of the company, they can check the information specified in the secretary's resume, and your ex-boss will certainly contribute to the speedy consideration of your application.

Letters of recommendation from past jobs are a great addition to your resume.

Sample resume

Above was described the main information that should be indicated in the secretary's resume, a sample of which we will now demonstrate.

Full name: Pavlenko Oksana Viktorovna.

Purpose: obtaining the position of secretary-assistant in the company "Technologies X".

Date of birth: 12.06.1969.

Contact phone: xxx-xx-xx-xx.

Education:

1980-1984 - Moscow State Pedagogical University, specialization teacher-psychologist.

2001-2006 - Refresher courses in French and English at KSU.

Work experience:

1985-2009 - Commercial bank "Zolotaya zhila". Position held - assistant manager, secretary-assistant. Responsibilities: negotiations with foreign partners, maintaining office documentation, translation of regulations, participation in negotiations, drawing up a work plan for the manager, booking rooms in foreign hotels for employees on business trips.

Professional skills: scheduling work, organizing receptions for colleagues and partners of the company, keeping minutes of meetings, office work in accordance with legal requirements.

Additional information: fluent level of spoken English; perfect knowledge of Lotus, MS Office, WinFaxPro programs; writing speed - 240 characters per minute.

Registration address: Moscow, st. October, 64, apt. 247.

Marital status: married, daughter of 5 years.

Desired salary: from 34 thousand rubles.

This is just an example of a secretary's resume, but its execution is close to real requirements.

The secretary is the most demanded and widespread profession since ancient times. The duties of this employee include work with documentation, planning, timely change of the working day and assistance in organizational matters to the manager. It is the secretary who answers calls, forms a plan of business trips and events, monitors the execution of orders and orders by office workers, and receives guests.

Example of a resume of a secretary - assistant manager

There are several rules to follow when writing a resume. Our service specialists have created a sample secretary resume:

• FULL NAME. applicant, contact information, desired position, salary and work schedule (does the secretary agree to business trips and irregular working hours).
• Personal information about the applicant, including gender, citizenship, marital status, number of children and place of residence.
• Work experience is described in detail, indicating the full name of the organization, the position held and the period of work with an accuracy of a month. It is better to start with the last employer, following in order to the first. If there are too many jobs, you can specify 5-7.

The job responsibilities that the job seeker has performed in past jobs. An example of the duties of an assistant secretary:

• answering phone calls in the office;
• reception of visitors;
• inviting employees at the request of the head;
• preparation of tea, coffee, light snacks;
• ordering the necessary office supplies to the office;
• organization of the chief's working day, business meetings and conferences;
• fulfillment of the requirements of the head on issues related to the competence of the secretary;
• booking tickets and hotel rooms during business trips of the head;
• registration of mail;
• preparation of drafts of orders and orders of the authorities;
• work with current documentation.

When writing a resume, it will be a big plus to indicate the achievements in previous jobs. For example, possession of the technique of fast printing, reducing the cost of stationery by so many percent due to the introduction of computer technology, etc.

Availability of education: the full name of the educational institution, the dates of the beginning and end of studies and the name of the specialty received.

Additional information about the applicant for the position: certificates and other documents confirming the completion of courses and seminars for advanced training, indicating their date.

• stress tolerance,
• sociability,
• organization,
• punctuality,
• correct oral and written language,
• healthy perfectionism,
• the ability to listen,
• striving for career growth.

It is recommended that you insert your high-quality business-style photo in your resume. The vacancy of an assistant manager involves communication with clients and customers, therefore appearance is an important criterion when choosing an employee for this position.

Key skills and abilities for a secretary resume

A secretary's work responsibilities often include the skills and abilities of specialists in other professions (assistant manager and office manager). Here are the most in-demand skills when hiring such a versatile subordinate:

• knowledge of foreign languages;
• translations of documentation into foreign languages;
• office work, correspondence with contractors;
• using household appliances (coffee machine, microwave oven, etc.);
• stenography and preparation of negotiations, meetings;
• work in all Microsoft Office applications;
• control of labor discipline of office workers;
• collection of applications for the formation of a single and the purchase of stationery;
• hotel booking, ordering tickets for business trips to the head, issuing visas;
• experience in collecting and processing information;
• sending and receiving email;
• replies to letters, registration of incoming and outgoing correspondence;
• subscribing to newspapers, magazines, etc.

On our site you can find ready-made resume templates, the purpose of which is to offer visitors a high-quality result. As a result, a person saves his time and gets a form developed by professionals. You just need to find the one you need, fill it in and download it to your PC or any gadget.

Last week's honorary alumni was a secretary candidate named Elena. She appears at Rabotka.ru as an anonymous applicant: for some reason she decided. Elena's employment document testifies to the richest work experience and prestigious education. But the applicant clearly underestimates herself. Employment expert Raboty.ru advises her to indicate a more significant position in her resume and increase the desired salary, as well as eliminate flaws in the sections "Work experience" and "Professional skills".

Original resume

Expert opinion

A careful reading of the applicant's resume reveals that Elena's professional experience is very diverse. She, in addition to the standard work of a secretary and office manager:

• worked as a high-class translator (translation of contracts, work with delegations - this, you see, requires knowledge!);
• served as an assistant to the first person of the enterprise, up to participation in the organization and conduct of the auction
• organized and coordinated the work of other secretaries, that is, she was the senior secretary, the head of the department.

In general, there is a wealth of work experience and a prestigious education. It is all the more offensive to see that the applicant underestimates herself. Desired position - secretary. But it is quite realistic to pretend to be a secretary-translator, secretary-assistant, assistant to the first person. The same applies to salaries - the market value of such a specialist fluctuates in the range of $ 1,300-1,700 and above.

Some flaws in completing a resume can also delay an appointment with an employer. In the "Work Experience" Elena, apparently, indicated the position according to the work book, and only in the official duties - actually occupied. However, most managers and recruiters are much more interested in the factual side of the matter, especially since the listed job responsibilities speak for themselves.

In addition, there is no need to overload the resume by indicating similar responsibilities at different jobs. It is enough to pay attention to the last of the positions held.

And, of course, the "Professional Skills" section is the most important section of your resume. Here Elena made a common mistake: instead of professional skills, she indicated personal qualities and wishes for future work. Meanwhile, it is in the section "Professional skills" that the applicant has the opportunity to draw the employer's attention to the knowledge and skills, thanks to which, in fact, he claims to the desired position. And lyrics like "sociability" and "organization" are better to skip altogether.

You need to be careful when listing personal qualities. Well, who, really, would write about himself "lazy, sullen, combing my hair once a week"? But all the applicants are “hardworking, executive, responsible” - a godsend, not employees! Most HR professionals who look at dozens or even hundreds of resumes a day refer to "perfection in every respect" with a grain of humor at best.

In addition, you never know who the resume will get on the table. For example, your professional skills will suit the manager, but thoughtlessly written "initiative" can ruin everything if the boss sees this as a threat to hierarchical foundations.
So it is not worth listing all the conceivable and inconceivable advantages. If you really want to, indicate two or three qualities that seem most appropriate for this profession.

Correct CV