Energy transport company tracking cargo by. Track the cargo shopping mall energy. Negative customer reviews

TK Energia positions itself as an international transport carrier of small and oversized cargo, because the geography of its presence covers not only the entire territory of Russia, but also Kazakhstan, Kyrgyzstan, Belarus, Poland, DPR, LPR, China, and more recently Armenia.

Cargo delivery Energy

And nowadays, the delivery of goods from China, which is gaining momentum, is one of the main and demanded directions of many logistics carriers. The energy transport company has opened branches in several cities of China: in Beijing, Shanghai, Guangzhou, Urumqi, as well as in Shenzhen and Manchuria, where the sender's cargo arrives for further transportation to Zabaikalsk or Almaty, and then to the city of destination.

The official website of the Energia company provides comprehensive information on all questions, including a separate page with answers to the most common questions.

On the Energy website, using an online calculator, you can calculate the cost of delivery, for this you need to know the dimensions of the package. For transportation to China or from China, all calculations will be only approximate and the exact cost can be calculated only in the selected branch of China.

TK Energy tracking by invoice number

The accompanying document for the shipment of the goods is the TK Energia consignment note, which is the tracking number of the cargo or parcel. If you enter this invoice number on the website of the transport company Energia, information on the status and status of the shipment will appear on the cargo tracking page.

As a rule, the invoice number or track number of TK Energiya is a digital combination of several characters, here are some examples:

  • 123-1214858
  • 328-1234567
  • 12-1915919

All numbers of TK Energia waybills are also tracked on the website, it is even more convenient, since all tracks can be saved to your personal list, and the movement statuses of the shipment will be updated automatically.

Regardless of whether you are an entrepreneur or an individual, most likely you have already had to deal with the services of transport companies. Internet commerce is gaining momentum, which adds work to firms representing this area. As you know, demand creates supply. This is also true in the case under consideration. The number of various transport companies and delivery services today is so great that many decide not to stop at any one company, but use the services of lesser-known carriers, wishing to save a little on delivery. Or someone is not satisfied with the geography of transportation that their current delivery service can offer. Such people strive to find a worthy replacement that would meet all their requirements.

This article was created in order to help you a little in choosing. It will describe in detail the transport company Energia. What services is she ready to offer her clients? How conscientiously and efficiently do its employees perform their work? What do customer reviews tell about the level of services of this transport company? Does TK Energia provide the invoice number to its customers for tracking cargo? Is the company in question a good employer? What can her former and current employees say about her? Detailed answers to all these and some other questions will be given in this article.

Services

The considered transport company is an organization that transports various types of goods across the territory Russian Federationas well as some neighboring countries. Let's consider some of the services that TK Energia provides to its clients:

  • Tracking the goods by the number of the consignment note.
  • Transportation of goods by road.
  • Transportation of shipments by air.
  • Transportation by rail.
  • Ordering a car in order to load it in full.
  • Groupage cargo transportation.
  • Delivery to villages.
  • Packing of items.
  • Special conditions for online stores.
  • Client notification of cargo arrival.
  • Collection of the shipment and its delivery to the recipient.
  • Possibility to choose the form of payment (by whom and how the transportation of goods will be paid).
  • NRG-cash service.
  • NRG-Guarantor service.
  • Loading and unloading of large-sized shipments.
  • Cargo insurance.

These types of services are common for organizations operating in this area. What makes Energia transport company unique? We will consider in more detail the features of its work further.

Transportation geography

The considered transport company delivers goods across the territory of nine countries. Of course, the largest number of available points of departure or destination of departure are located on the territory of the Russian Federation. In total, the company's branches in Russia are located in 270 cities. Some of these directions are often mentioned in reviews of TK Energia: Magnitogorsk, Moscow, Chelyabinsk, Chita, St. Petersburg, Leninsk-Kuznetsky and others. In most cities there is one office, but in some of them there are much more, which makes receiving the goods much more comfortable for the client. For example, in Sevastopol and Zelenograd there are four offices, in Yekaterinburg there are six offices, in St. Petersburg - ten, in Moscow - eleven, in Novosibirsk - twenty-one. Also, the considered transport company provides ample opportunities for the transportation of goods across the territory of Kazakhstan. In total, there are seventeen offices in this country, of which two are located in the city of Almaty.

Another popular destination for the delivery of goods with the help of TK Energia is China. Reviews say that this service transports items from the six largest local trade and transport hubs. It's incredibly convenient for customers. In Belarus, you can use the services of seven branches of the company, three of which are located in Minsk. But TK Energia did not stop there. Today, there are also five branches in Poland, six in Kyrgyzstan, and one in Armenia. This geography of cargo transportation opens up wide opportunities for the company's clients in this regard.

Cargo tracking

TK "Energia" does not leave its clients in the dark as to where their shipment is located at a certain point in time. Regardless of what type of cargo you are shipping and what is the total shipping cost, this service is available to you anyway. So that you can track your shipment, TK Energia has created a special form on its official website. You can enter it using the link at the bottom of the main page of the site. In order to track the cargo on the waybill, TK Energia will ask you to indicate its number in a special window. As soon as you do this, the current information about the location of the shipment will be displayed on the screen. Judging by the feedback from the clients of the company in question, TK Energia is tracking correctly. During the entire period of transportation, the client can freely observe the movement of his shipment.

Calculator

You will be able to find out how much it will cost to deliver your shipment even before it is shipped. Moreover, you can calculate this cost yourself, without resorting to anybody's services. To do this, you need to use a special calculator, which is available on the official website of the company. In a special form, you will need to indicate the type of shipment (cargo or envelope), as well as the city from which it will be sent, and the destination. Also, do not forget to mark in which currency you would like to calculate. If you are sending a cargo, and not an envelope with documents, then you will also need to indicate its dimensions. This point is mandatory, since it directly affects what the final cost of transportation will be. Among other things, any client can order additional services. Their cost is calculated separately in accordance with the current price list. TK Energia assigns a tracking number to each shipment free of charge. More details about this service were described above in the article.

Positive customer reviews

What is noteworthy: there are very few positive responses about the services of the company in question. So few that they are even difficult to find. However, clients were able to highlight a number of positive aspects in the way this transport company serves its clients. So, the following points are especially highlighted:

  • Quite affordable prices.
  • Good functioning of the operator service.
  • Invoice tracking. TK Energia assigns a track number to each shipment.
  • Conveniently pick up your shipments.
  • Delivery in a short time.
  • In some cases, delivery is carried out with high quality.

It seems that all this is typical for many delivery services. Therefore, it is difficult to say whether the points listed above can be counted among the direct advantages of the company in question. And what are the customers dissatisfied with regarding the services provided by the Energia shopping center?

Negative customer reviews

It cannot be denied that the company in question did not deserve the most best reputation... It is obvious that the overwhelming majority of customer reviews about TK Energia are still negative. Of course, everyone knows that negative responses in principle, they leave more often, since an unpleasant experience is more likely to prompt you to tell others about it than a successful operation. Nevertheless, such a number of failures on the part of the company makes one wonder whether it is worth becoming a client at all. Are you ready to risk your shipment? In order to understand in more detail, let us consider negative customer reviews about the Energia shopping center. Especially they draw attention to the following points:

  • Loads are lost on the way.
  • Sometimes the company claims that the car with the departure got into an accident, after which neither the car itself nor, accordingly, the cargo survived. But she cannot provide any details of the incident or evidence of the fact she described.
  • The warehouse opening hours are inconvenient for customers.
  • Parcels are extremely poorly packed.
  • Careless handling of cargo by employees of the company in question.
  • Poor warehouse condition.
  • The incompetence of the staff, their inability to answer questions and communicate with customers.
  • The company is often accused of theft.
  • Overstating the volume of shipment in order to increase the cost of transportation. In practical check, it turned out that the amount was significantly exaggerated. However, employees cannot recalculate the cost of delivery on the spot and offer to pay the declared high price, and then expect a decision on their case from the management. Otherwise, you will not be able to pick up your cargo.
  • Imposing additional services, which the client himself did not order, but is obliged to pay at the time of receipt of the shipment, otherwise it will not be given to him.
  • The money is not returned, even if the cargo lost by the company has been insured.
  • The goods are delivered broken or damaged.
  • Incorrect, rude attitude towards clients of some employees.
  • The calculator on the company's website calculates the shipping cost incorrectly. The actual cost is sometimes twice the estimated cost.
  • The staff of the company cannot be called customer-oriented.
  • The amount of carriage declared in the consignment note upon departure differs from that which is required from the consignee.
  • It is difficult to contact managers: the departments simply do not answer calls.
  • Entering the line "Additional service" into the invoice of TC "Energy". At the same time, neither the company nor the sender himself knows what kind of service it is. Nevertheless, the recipient is forced to pay for it.
  • Unequipped warehouses and offices.
  • Inaccurate, untested and incorrectly installed balance.
  • In most cities, it is not possible to order delivery of bulky cargo to the door with a rise to the floor.
  • In fact, only cash is possible.

Have you ever encountered something similar? Many refuse to continue cooperation with the company in question, having negative experience of such cooperation. However, the fact that the company is still operating and there are still satisfied customers suggests that much depends on how conscientiously the employees on the ground work. Are you ready to give the transport company in question a chance?

Positive feedback from employees

We have to admit the fact that there are very few positive reviews about the Energia shopping center from the company's employees on the Internet. However, this kind of feedback draws attention to the really important work points that worry most job seekers when they decide whether to go for an interview with a particular firm. The company in question undoubtedly has its advantages. The following positive aspects are especially distinguished:

  • Fair treatment of subordinates of some managers.
  • The corporate strategy stipulates that employees must make special efforts to maintain the company's reputation at the proper level. For example, the rules prescribe to ask for forgiveness from the client if his cargo was not delivered on time.
  • The salary is paid twice a month.
  • Friendly team.
  • Part of the staff is always paid on time, and in case of delays, the employee receives an official notification letter.
  • Problems with management arise only if the forwarders make mistakes that affect the company's reputation. At other times, communication is extremely correct.

Many job seekers admit that the above information is enough for them to understand that they will be comfortable working in the organization in question. Such people are usually not too sensitive to minor troubles, they are quite stress-resistant and able to not take criticism from management or clients to heart. Employees of this kind usually retain workplace and happy with their professional activities... However, there is another type of worker. And people related to it tend to focus on other things. As a rule, they are the ones who form negative reviews about the employer. However, such an opinion cannot be ignored in any case. After all, it is often negative responses that help reveal the real picture of what is happening in the organization. Therefore, we will consider them below.

Negative employee feedback

Unfortunately, in this case, too, negative feedback from employees about the Energia shopping center constitutes the majority of all responses about the company. To understand what exactly is the root of the problem, why employees do not stay in their positions for a long time, it will take a careful study of negative employee reviews. Only in this case, applicants will be able to decide whether they should spend their own time in order to find a job in the company in question. So, among the main disadvantages of working in the company, the employee reviews about the Energia shopping center highlight the following:

  • Extremely low wages for staff.
  • Forced work outside the classroom, which is not rewarded in any way afterwards.
  • Incompetence and unprofessionalism of the top management.
  • Some employees cannot receive the bonus written to them by the management due to decisions arbitrarily taken by local superiors. If such a reward is still issued, then it is far from the due date.
  • Registration of part-time employees.
  • In order to receive their wages, some workers are forced to repeatedly remind themselves to management and seek payments.
  • Unpaid sick leave.
  • The amount of vacation pay is calculated from the official part wages... As a result, the amount is completely insignificant.
  • Huge staff turnover.
  • Rudeness from customers.

For many, the above can be a serious reason to never try to find a job in the company in question. However, it is worth remembering that most of the above disadvantages are a manifestation of not general the functioning of this organization, but rather the lack of professionalism of individuals in the field. Many people understand this fact and are in no hurry to draw conclusions. Indeed, the very presence of positive reviews about the Energia shopping center indicates that there are satisfied employees. This means that there are adequate managers, pleasant offices, and clean warehouses. Maybe you will be lucky?

Contacts

According to reviews of TK Energia, its offices and branches are located incredibly conveniently. In particular, we are talking about the Russian Federation. However, you can visit the offices of the company in question in a number of other countries, cooperation with which is carried out most closely. Among them are the following:

  • Russian Federation (270 cities).
  • Armenia (one city).
  • Belarus (five cities).
  • Kyrgyzstan (five cities).
  • Poland (five cities).
  • China (six cities).
  • Kazakhstan (16 cities).

In general, TC Energia can deliver cargo to 426 pick-up points in all the countries listed above. Therefore, in order to ask a question about your shipment, it would be prudent to call the hotline telephone number indicated on the official website of the company. If you need to contact a local branch, then on the same resource in the "Contacts" tab, select your country, city and a specific branch. After that, you will receive all available information about his work, as well as contact information. For example, in the city of Magnitogorsk, the Energia shopping center (reviews often draw attention to this) has two conveniently located branches, which can also be contacted by phone or via email... The employees of the transport company in question will do their best to provide you with expert advice.

Conclusion

Transport company Energia has some strengths and weaknesses. This is clearly reflected in the feedback from her customers and employees. Experts recommend that you always get acquainted with the responses of other people about those organizations whose services you plan to use. They largely reflect the nature of the company's behavior in the market. In this article, we have provided you with an analysis of reviews about the Energia shopping center. Now you have enough information to decide if you want to cooperate in any way with the company in question or not.

The abundance of negative reviews for many is a significant obstacle that does not allow them to become a client of the transport company in question. And, on the one hand, such people are right. After all, they simply do not want to risk their funds. One or several unpleasant incidents can be considered an accident, but such a significant number of them already constitutes a certain trend. On the other hand, it cannot be argued that this is the situation in absolutely all branches and all regions. Of course, many employees work in TC "Energia" who faithfully fulfill their professional duties, are friendly and understanding towards customers and try to do everything in their power to ensure that the order is delivered safely and in specified period... And many were fortunate enough to cooperate with them. However, in the company in question, as in any other, there are those who are not ready to do their job efficiently. Of course, such people should not stay in their places, but not every leader can timely detect such negligence. Largely because of this, a bad reputation of the delivery service is formed. In addition, it is worth remembering that quite often a negative opinion, including about the described company, is very, very subjective.

Be careful and vigilant. Always keep documents that confirm the fact of purchase and shipment of goods, insure your goods. Remember that you are primarily interested in the safety of your shipment. Therefore, do everything possible on your part to ensure that its transportation is successful, and compensation for any losses, if any, will not fall on you. Choose a shipping company carefully to transport your own cargo. And let your choice bring you extremely positive emotions.


Good day, dear customers or future customers!

The online store site will help you determine where your order is. When ordering, you choose how to deliver your order, and any transport company or Russian Post has a dispatch tracking service. Below we will list the delivery methods and give you links to track your order.

And so, let's start in order and with the most common delivery method:

1. Tracking of the order upon delivery by Russian Post... When sending a parcel (order) by Russian Post, the post office provides a receipt for shipment, to this check the number of the shipment is written - a 14-digit number, of which the first 6 digits are the index of the post office from which the parcel was sent (for example, 44504467607825, where 445044 is the post office code). The website sends this shipment number to the buyer by e-mail and SMS (therefore, it is very important to indicate the correct data during the ordering process).
Let's try to track together the order sent by Russian post.

  1. In the "Postal ID" field, enter the track number sent to you for tracking.
  2. We press the Enter button on the keyboard or the search icon, after which, after a couple of seconds, information about the delivery will appear.
  3. In the "Subscribe to e-mail notifications" field, you can specify your e-mail, and delivery statuses will be sent to your e-mail. It is very convenient, and you do not have to perform this operation over and over again. You will always know where the package is.
  4. If, as a result of tracking, you find that the parcel is in the status "Awaiting the addressee at the place of delivery", then go to the post office to receive the order, the parcel has arrived! You may need a track number to get it.


2. Tracking of the order upon delivery by the transport company.When sending an order transport company, the latter provides a bill of lading, which contains the number of the shipment. This item number is the online storewebsite sends to the buyer by e-mail and in an SMS message (therefore, it is very important to indicate the correct data during the ordering process).

Example

Track where the order is located, by departure number You can visit the official website of the transport company. Below are the shipping companies and links to their tracking sites:

TC Baikal-Service Tracking link Baikal-Service
TC Business Line Business Line
TC PEK Link for tracking TC shipment PEC
TC ZhelDorEkspedition Link for tracking TC shipment ZhelDorExpedition
TC Ratek

Regardless of whether you are an entrepreneur or an individual, most likely you have already had to deal with the services of transport companies. Internet commerce is gaining momentum, which adds work to firms representing this area. As you know, demand creates supply. This is also true in the case under consideration. The number of various transport companies and delivery services today is so great that many decide not to stop at any one company, but use the services of lesser-known carriers, wishing to save a little on delivery. Or someone is not satisfied with the geography of transportation that their current delivery service can offer. Such people strive to find a worthy replacement that would meet all their requirements.

This article was created in order to help you a little in choosing. It will describe in detail the transport company Energia. What services is she ready to offer her clients? How conscientiously and efficiently do its employees perform their work? What do customer reviews tell about the level of services of this transport company? Does TK Energia provide the invoice number to its customers for tracking cargo? Is the company in question a good employer? What can her former and current employees say about her? Detailed answers to all these and some other questions will be given in this article.

Services

The transport company in question is an organization that transports various types of goods across the territory of the Russian Federation, as well as some neighboring countries. Let's consider some of the services that TK Energia provides to its clients:

  • Tracking the goods by the number of the consignment note.
  • Transportation of goods by road.
  • Transportation of shipments by air.
  • Transportation by rail.
  • Ordering a car in order to load it in full.
  • Groupage cargo transportation.
  • Delivery to villages.
  • Packing of items.
  • Special conditions for online stores.
  • Client notification of cargo arrival.
  • Collection of the shipment and its delivery to the recipient.
  • Possibility to choose the form of payment (by whom and how the transportation of goods will be paid).
  • NRG-cash service.
  • NRG-Guarantor service.
  • Loading and unloading of large-sized shipments.
  • Cargo insurance.

These types of services are common for organizations operating in this area. What makes Energia transport company unique? We will consider in more detail the features of its work further.

Transportation geography

The considered transport company delivers goods across the territory of nine countries. Of course, the largest number of available points of departure or destination of departure are located on the territory of the Russian Federation. In total, the company's branches in Russia are located in 270 cities. Some of these directions are often mentioned in reviews of TK Energia: Magnitogorsk, Moscow, Chelyabinsk, Chita, St. Petersburg, Leninsk-Kuznetsky and others. In most cities there is one office, but in some of them there are much more, which makes receiving the goods much more comfortable for the client. For example, in Sevastopol and Zelenograd there are four offices, in Yekaterinburg there are six offices, in St. Petersburg - ten, in Moscow - eleven, in Novosibirsk - twenty-one. Also, the considered transport company provides ample opportunities for the transportation of goods across the territory of Kazakhstan. In total, there are seventeen offices in this country, of which two are located in the city of Almaty.

Another popular destination for the delivery of goods with the help of TK Energia is China. Reviews say that this service transports items from the six largest local trade and transport hubs. It's incredibly convenient for customers. In Belarus, you can use the services of seven branches of the company, three of which are located in Minsk. But TK Energia did not stop there. Today, there are also five branches in Poland, six in Kyrgyzstan, and one in Armenia. This geography of cargo transportation opens up wide opportunities for the company's clients in this regard.

Cargo tracking

TK "Energia" does not leave its clients in the dark as to where their shipment is located at a certain point in time. Regardless of what type of cargo you are shipping and what is the total shipping cost, this service is available to you anyway. So that you can track your shipment, TK Energia has created a special form on its official website. You can enter it using the link at the bottom of the main page of the site. In order to track the cargo on the waybill, TK Energia will ask you to indicate its number in a special window. As soon as you do this, the current information about the location of the shipment will be displayed on the screen. Judging by the feedback from the clients of the company in question, TK Energia is tracking correctly. During the entire period of transportation, the client can freely observe the movement of his shipment.

Calculator

You will be able to find out how much it will cost to deliver your shipment even before it is shipped. Moreover, you can calculate this cost yourself, without resorting to anybody's services. To do this, you need to use a special calculator, which is available on the official website of the company. In a special form, you will need to indicate the type of shipment (cargo or envelope), as well as the city from which it will be sent, and the destination. Also, do not forget to mark in which currency you would like to calculate. If you are sending a cargo, and not an envelope with documents, then you will also need to indicate its dimensions. This point is mandatory, since it directly affects what the final cost of transportation will be. Among other things, any client can order additional services. Their cost is calculated separately in accordance with the current price list. TK Energia assigns a tracking number to each shipment free of charge. More details about this service were described above in the article.

Positive customer reviews

What is noteworthy: there are very few positive responses about the services of the company in question. So few that they are even difficult to find. However, clients were able to highlight a number of positive aspects in the way this transport company serves its clients. So, the following points are especially highlighted:

  • Quite affordable prices.
  • Good functioning of the operator service.
  • Invoice tracking. TK Energia assigns a track number to each shipment.
  • Conveniently pick up your shipments.
  • Delivery in a short time.
  • In some cases, delivery is carried out with high quality.

It seems that all this is typical for many delivery services. Therefore, it is difficult to say whether the points listed above can be counted among the direct advantages of the company in question. And what are the customers dissatisfied with regarding the services provided by the Energia shopping center?

Negative customer reviews

It cannot be denied that the company in question has not earned the best reputation for itself. It is obvious that the overwhelming majority of customer reviews about TK Energia are still negative. Of course, everyone knows that negative feedback is generally left more often, since an unpleasant experience is more likely to prompt you to tell others about it than a successful operation. Nevertheless, such a number of failures on the part of the company makes one wonder whether it is worth becoming a client at all. Are you ready to risk your shipment? In order to understand in more detail, let us consider negative customer reviews about Energia shopping center. Especially they draw attention to the following points:

  • Loads are lost on the way.
  • Sometimes the company claims that the car with the departure got into an accident, after which neither the car itself nor, accordingly, the cargo survived. But she cannot provide any details of the incident or evidence of the fact she described.
  • The warehouse opening hours are inconvenient for customers.
  • Parcels are extremely poorly packed.
  • Careless handling of cargo by employees of the company in question.
  • Poor warehouse condition.
  • The incompetence of the staff, their inability to answer questions and communicate with customers.
  • The company is often accused of theft.
  • Overstating the volume of shipment in order to increase the cost of transportation. In practical check, it turned out that the amount was significantly exaggerated. However, employees cannot recalculate the cost of delivery on the spot and offer to pay the declared high price, and then expect a decision on their case from the management. Otherwise, you will not be able to pick up your cargo.
  • Imposing additional services that the client himself did not order, but is obliged to pay at the time of receipt of the shipment, otherwise it will not be given to him.
  • The money is not returned, even if the cargo lost by the company has been insured.
  • The goods are delivered broken or damaged.
  • Incorrect, rude attitude towards clients of some employees.
  • The calculator on the company's website calculates the shipping cost incorrectly. The actual cost is sometimes twice the estimated cost.
  • The staff of the company cannot be called customer-oriented.
  • The amount of carriage declared in the consignment note upon departure differs from that which is required from the consignee.
  • It is difficult to contact managers: the departments simply do not answer calls.
  • Entering the line "Additional service" into the invoice of TC "Energy". At the same time, neither the company nor the sender himself knows what kind of service it is. Nevertheless, the recipient is forced to pay for it.
  • Unequipped warehouses and offices.
  • Inaccurate, untested and incorrectly installed balance.
  • In most cities, it is not possible to order delivery of bulky cargo to the door with a rise to the floor.
  • In fact, only cash is possible.

Have you ever encountered something similar? Many refuse to continue cooperation with the company in question, having negative experience of such cooperation. However, the fact that the company is still operating and there are still satisfied customers suggests that much depends on how conscientiously the employees on the ground work. Are you ready to give the transport company in question a chance?

Positive feedback from employees

We have to admit the fact that there are very few positive reviews about the Energia shopping center from the company's employees on the Internet. However, this kind of feedback draws attention to the really important work points that worry most job seekers when they decide whether to go for an interview with a particular firm. The company in question undoubtedly has its advantages. The following positive aspects are especially distinguished:

  • Fair treatment of subordinates of some managers.
  • The corporate strategy stipulates that employees must make special efforts to maintain the company's reputation at the proper level. For example, the rules prescribe to ask for forgiveness from the client if his cargo was not delivered on time.
  • The salary is paid twice a month.
  • Friendly team.
  • Part of the staff is always paid on time, and in case of delays, the employee receives an official notification letter.
  • Problems with management arise only if the forwarders make mistakes that affect the company's reputation. At other times, communication is extremely correct.

Many job seekers admit that the above information is enough for them to understand that they will be comfortable working in the organization in question. Such people are usually not too sensitive to minor troubles, they are quite stress-resistant and able to not take criticism from management or clients to heart. Employees of this kind usually keep their jobs for a long time and are satisfied with their professional activities. However, there is another type of worker. And people related to it tend to focus on other things. As a rule, they are the ones who form negative reviews about the employer. However, such an opinion cannot be ignored in any case. After all, it is often negative responses that help reveal the real picture of what is happening in the organization. Therefore, we will consider them below.

Negative employee feedback

Unfortunately, in this case, too, negative feedback from employees about the Energia shopping center constitutes the majority of all responses about the company. To understand what exactly is the root of the problem, why employees do not stay in their positions for a long time, it will take a careful study of negative employee reviews. Only in this case, applicants will be able to decide whether they should spend their own time in order to find a job in the company in question. So, among the main disadvantages of working in the company, the employee reviews about the Energia shopping center highlight the following:

  • Extremely low wages for staff.
  • Forced work outside the classroom, which is not rewarded in any way afterwards.
  • Incompetence and unprofessionalism of the top management.
  • Some employees cannot receive the bonus written to them by the management due to decisions arbitrarily taken by local superiors. If such a reward is still issued, then it is far from the due date.
  • Registration of part-time employees.
  • In order to receive their wages, some workers are forced to repeatedly remind themselves to management and seek payments.
  • Unpaid sick leave.
  • The amount of vacation pay is calculated from the official part of the salary. As a result, the amount is completely insignificant.
  • Huge staff turnover.
  • Rudeness from customers.

For many, the above can be a serious reason to never try to find a job in the company in question. However, it is worth remembering that most of the shortcomings listed above are not a manifestation of the general nature of the functioning of this organization, but rather the lack of professionalism of individual people on the ground. Many people understand this fact and are in no hurry to draw conclusions. Indeed, the very presence of positive reviews about the Energia shopping center suggests that there are satisfied employees. This means that there are adequate managers, pleasant offices, and clean warehouses. Maybe you will be lucky?

Contacts

According to reviews of TK Energia, its offices and branches are located incredibly conveniently. In particular, we are talking about the Russian Federation. However, you can visit the offices of the company in question in a number of other countries, cooperation with which is carried out most closely. Among them are the following:

  • Russian Federation (270 cities).
  • Armenia (one city).
  • Belarus (five cities).
  • Kyrgyzstan (five cities).
  • Poland (five cities).
  • China (six cities).
  • Kazakhstan (16 cities).

In general, TC Energia can deliver cargo to 426 pick-up points in all the countries listed above. Therefore, in order to ask a question about your shipment, it would be prudent to call the hotline telephone number indicated on the official website of the company. If you need to contact a local branch, then on the same resource in the "Contacts" tab, select your country, city and a specific branch. After that, you will receive all available information about his work, as well as contact information. For example, in the city of Magnitogorsk, the Energia shopping center (reviews often draw attention to this) has two conveniently located branches, which can also be contacted by phone or e-mail. The employees of the transport company in question will do their best to provide you with expert advice.

Conclusion

Transport company Energia has some strengths and weaknesses. This is clearly reflected in the feedback from her customers and employees. Experts recommend that you always get acquainted with the responses of other people about those organizations whose services you plan to use. They largely reflect the nature of the company's behavior in the market. In this article, we have provided you with an analysis of reviews about the Energia shopping center. Now you have enough information to decide if you want to cooperate in any way with the company in question or not.

The abundance of negative reviews for many is a significant obstacle that does not allow them to become a client of the transport company in question. And, on the one hand, such people are right. After all, they simply do not want to risk their funds. One or several unpleasant incidents can be considered an accident, but such a significant number of them already constitutes a certain trend. On the other hand, it cannot be argued that this is the situation in absolutely all branches and all regions. Of course, many employees work in TK Energia, who faithfully fulfill their professional duties, treat customers with friendliness and understanding and try to do everything in their power to ensure that the order is delivered safely and on time. And many were fortunate enough to cooperate with them. However, in the company in question, as in any other, there are those who are not ready to do their job efficiently. Of course, such people should not stay in their places, but not every leader can detect such negligence in time. Largely because of this, a bad reputation of the delivery service is formed. In addition, it is worth remembering that quite often a negative opinion, including about the described company, is very, very subjective.

Be careful and vigilant. Always keep documents that confirm the fact of purchase and shipment of goods, insure your goods. Remember that you are primarily interested in the safety of your shipment. Therefore, do everything possible on your part to ensure that its transportation is successful, and compensation for any losses, if any, will not fall on you. Choose a shipping company carefully to transport your own cargo. And let your choice bring you extremely positive emotions.

TK Energia is a company operating in the markets of the Russian Federation and in the international space. Cargo transportation is carried out in the CIS countries, China, Europe, as well as in the Luhansk and Donetsk People's Republics. Logistic enterprise started its work in 2005 and since then has been constantly developing, introducing new areas of activity. At the moment, there are 350 trucks in the assets, which serve 35,000 settlements. 2000 employees work with clients. In total, there are 305 official representations with a central office in Pskov.

nrg-tk.ru - official website of TK Energia

The company considers the following important delivery criteria:

  • types of vehicles - rail, road or air transportation;
  • coverage geography - CIS countries, China, Europe;
  • the degree of traffic congestion - full load / groupage cargo.

There are several additional services: "Insurance", "NRG-Garant", "NRG-Cash" and others - full list posted on the official portal nrg-tk.ru... Using the personal account of TK Energia, you can track not only the transportation of the company's goods, but also postal items other organizations. To get information about the delivery, it is proposed to use the special service "Where is the package"

Registration and login to your personal account

In order to register, you need to perform a few simple steps:

  1. on the main page, move the cursor to the "Personal Account" and in the drop-down menu click on "Login";
  2. in the new window, click on "Register";
  3. as a result, you will be taken to this page: clients.nrg-tk.ru/user/register - here you need to choose your city, indicate your full name, phone number and e-mail;
  4. after clicking the "Register" button, you will receive a message with personal data.

Now to enter personal Area:

  1. open the main page;
  2. hover the cursor over the "Personal Account" and click on "Login";
  3. in the authorization window, enter your username, password and click "Login".

Personal account features

After entering the personal account, the user gets access to the main functions of the system.

Courier call request

To call a courier, you need to click on "Create" - "Application" and fill in the form that opens. Enter the details of the sender and recipient, as well as information on the cargo (name, type, number of pieces, volume, weight, packaging). Indicate the type of transportation (railway, auto, air). Indicate who will pay. You can also choose to deliver to the final address of the recipient. Then click on "Submit Application".

Using multiple profiles

Relevant for organizations in which the group is engaged in sending legal entities... Contacting through " Hotline", You can link all agents to one account. To see the added agents, follow the "Profile" link.

Tracking shipments

It is suggested to monitor incoming / outgoing shipments in the "Sending and Receiving" section. IN this section select "Filter", specify the period and click "Apply". You can select a separate category "Sending" or "Receiving". The data is downloaded in XL format.

Cargo marking

Submit an application on the website and print the marking stickers. The marking must be printed in accordance with the number of places on the delivery note and all indicated places must be marked.

Creating estimated invoices

These actions will save time during the delivery of goods at the warehouse. Select "Create", then "Invoice" and fill out the form provided. The waybill should be saved and printed in duplicate. During the self-delivery of the estimated waybills and marked cargo, the sequence of actions should be as follows:

  1. a partially completed invoice and a marked cargo should be provided to the storekeeper;
  2. the storekeeper will check the integrity of the package and check the specified data;
  3. the waybill checked by the storekeeper must be handed over to the operator who will complete it.

Tracking of cargo by waybill

Transport company Energia: tracking cargo on the waybill

Invoice is a special accompanying document shipped cargo. The waybill number can be used to track the package. To do this, go to the company's website and select "Track cargo" on the right side of the page. In the window that opens, you need to enter the invoice number and click "Find". The track number usually consists of numbers and symbols (for example, 328-1234567, 123-1214858, or 12-1915919). As a result, information about the status of the shipment will appear.

In this case, there is no need to visit the office. Also, you do not need to additionally call managers and drivers. Using the personal account of TK Energia, the client receives the services of best quality and with the lowest possible risks. The company is favored by numerous positive reviews, which note the high efficiency and affordable cost of transportation.