Professional skills and knowledge that you possess. Professional skills and personal qualities in resume writing. How to describe professional skills

You can interest the employer if you immediately write in your resume about what you can do. This will help him determine how quickly you can adapt and understand the nuances of work. To understand how to properly write about your skills, you can look at an example of professional skills on your resume. Just be sure to make allowances for your personal experience, employer requirements and the specifics of the future position.

Possible professional skills

It should be understood that in this section of the resume, you need to indicate your basic skills. If you do not have work experience yet, then you can enter the results of undergraduate practice. Almost all resumes can include the following skills:

  • work with a PC;
  • knowledge of foreign languages \u200b\u200b(indicating your level) - this can be fluency, the ability to perceive written information and translate it with a dictionary;
  • ability to analyze documents;
  • work planning and organization of the work process;
  • ability to make decisions quickly.

But they should be used in cases where you do not have practical experience and any achievements.

Skills for Communication Professions

When sending a resume to a new vacancy for a sales assistant, you must describe your experience and indicate what you can do. The professional skills of the seller may include the following:

  • experience in communication and direct sales;
  • ability to adapt and seek an approach to the client;
  • the ability to work in stressful situations, under pressure;
  • willingness to communicate politely, without imposing one's own position;
  • the ability to move away, but at the same time fulfill their duties;
  • the ability to solve problems without involving the administration.

You need to convince the employer that you can communicate with people and sell products.

But for a psychologist there will be other requirements. He can be shown what he has worked with and what he can do best. He may have the following professional skills:

  • diagnostics of personality, relationships;
  • solving problems in a team and family;
  • conducting tests and interpreting their results;
  • conducting trainings;
  • solutions to personal growth problems;
  • listening, empathy, calming;
  • search for approaches to each client;
  • implementation of psychological rehabilitation measures;
  • work with phobias, shocks, stresses.

Skills of narrow specialists

The selection of candidates begins with the assessment of the resume. If you want to be scheduled for an interview, then list your basic skills, not hoping that a couple of general phrases will be enough. You can see an example of professional knowledge for a sysadmin resume to understand what to specify. The following skills can be distinguished:

  • practical experience in laying and diagnosing networks;
  • providing technical support and working with clients;
  • diagnostics of failures and malfunctions;
  • experience with servers, their installation and customization for specific tasks;
  • monitoring the operation of systems;
  • risk planning and development of IT structure recovery schemes;
  • ability to work with Windows programs;
  • knowledge of technical English;
  • installation of equipment, adjustment of its work;
  • control of the appropriate level of information security;
  • work with technical documents.

Don't go overboard with listing! Too many announced programs can raise doubts about your level of proficiency in each of them. After all, real competence is acquired not even in one month.

But the professional skills in an accountant's resume may look like this:

  • maintenance of tax and accounting records;
  • knowledge of relevant legislation;
  • ability to work with accounting entries;
  • inventory taking skills;
  • the ability to manage primary documents;
  • knowledge of the principles of calculating sick leave pay, payroll;
  • skills in drawing up and submitting reports;
  • knowledge of the "Client-Bank" system, profile accounting programs;
  • ability to carry out mutual settlements, reconciliation acts.

Don't write skills that you don't have. After all, this can be identified at an interview or on the first working day.

For an employee or head of the legal department, you need to be able to work with documents and look for the necessary information.

For a lawyer, the following professional skills are generally expected:

  • the ability to draw up and analyze the submitted contracts;
  • negotiation;
  • representation in courts;
  • implementation of claim activities;
  • drafting legal documents;
  • support of the company's activities;
  • legal support of the organization's work;
  • representation of the company in government bodies and various instances;
  • the ability to work with legal documents and legislative frameworks presented in electronic form.

Having indicated such skills, be ready to confirm them at the interview. The employer may ask for specific examples or a practical task that will require these skills.

Professional skills and personal qualities are a must when filling out a questionnaire or for any vacancy. In this section, you have the opportunity to express yourself by telling a potential employer about all your advantages. Some job seekers are convinced that the professional skills section is considered the key. But they are not entirely right. Employees in the search for personnel pay the same attention to him as to personal qualities. And often their inadequacy to a certain vacancy can become a reason for refusal to the candidate.

Professional skills and personal qualities: what should be avoided?

When filling out these points, follow one simple rule: be sincere. There is no need to invent something that does not exist. The deception will open and then the employer

will be extremely disappointed. Do not write that you know how, for example, to work with the Photoshop program, although in fact you have opened it only a couple of times. Very often recruiters give a test task to the candidate they like to determine their level of knowledge, and this is where you run the risk of getting screwed up. Also, there is no need to write in the column "personal qualities", for example, that you are a very sociable, sociable and quickly find a common language with other people, if this is not true. Another tip: do not write too much or, conversely, too little in these points about yourself, observe the measure.

Professional skills and personal qualities: what to write?

When listing your professional skills, list only what is essential and significant. For example, if you are writing a resume for a programmer's vacancy, then it will not be necessary to indicate that you have a good command of a computer, as this is already implied.

(programmer):

  • knowledge of PHP, JavaScript, C ++, OOP;
  • with MySQL;
  • ability to optimize queries and do database tuning;
  • working with the Zend framework.

Indicate whatever you see fit. You can also open the requirements for the vacancy (if there is such an opportunity) and add from there everything that applies to you.

The personal qualities of the employer candidate are not fully interested. It is about what may be required of the employee. For example, it is not necessary to write that you are a kind and warm-hearted person, since this does not apply to work. Here is a list of what you can include on your resume:

  • diligence;
  • ambition (when it comes to leadership positions, vacancies that require a creative and creative approach);
  • organization (meaning both self-organization and the ability to organize the work of the team);
  • punctuality;
  • a responsibility;
  • sociability (implies several concepts: the ability to quickly establish contact with other people, sociability, talkativeness);
  • initiative (the ability to take control of the situation and develop new ideas and proposals);
  • good learning ability (the ability to quickly learn new knowledge);
  • stress resistance (the ability to work under stressful conditions).

Professional skills and personal qualities are two very important points, therefore, treat them very carefully and do not try to deceive a potential employer.

Still from the film "Step Brothers"

In order to face the future leadership, we must try to impress from the very first line. And now we are not talking about your name and information about the number of swimming medals in primary and secondary schools. The first thing your employer will look at is the professional skills you have for your chosen position.

What are key resume skills?

This is such a section of the resume, where necessary, to set you apart from other candidates applying for your position. We warn you right away that many applicants mistakenly leave this field blank, indicating only work experience and educational level in their questionnaires. It is not right. It will also be wrong to fill in this column with lengthy arguments about your personal qualities. Therefore, let's figure out what is important to indicate there.

What is not necessary to write

A lot of aspiring careerists make the same mistake - they confuse personal characteristics with professional skills. That is, instead of real skills, they write that they are responsible, hardworking, sociable, stress-resistant, and further down the list.

Not only is this a well-known cliche, it is also not what they want to know about you.

What to write

The recruiting manager wants to see the information that will be directly related to your specialty. This can be the level of computer proficiency, experience in negotiations, working with conflicting clients, knowledge of Adobe Photoshop at the level of an advanced user, and so on.

What should I know before listing my skills on a resume?


Rule # 1

Let's start with the very first and main rule - the resume should contain information about those professional qualities that best correspond to the desired position. While this sounds obvious, a large number of people ignore this recommendation.

Some, hoping to sell themselves more profitably, begin to attribute to themselves skills that are completely unrelated to their chosen position. Such overload is also undesirable. After all, the employer is looking only for a client manager, not a jack of all trades with the ability to conduct diplomatic negotiations.

Rule # 2

Before sending the questionnaire to the HR department, make sure that you clearly understand the differences between the performer and the manager. One of the most common mistakes when looking for a job is when a job seeker is looking for a managerial position, and indicates the skills of lower-level employees.

If the employer cannot determine from your resume whether you are a performer or a manager, the chances of getting an interview are significantly reduced.

Rule No. 3

To please the hiring manager, you need to understand the format of the job you want to get. To do this, you need to familiarize yourself with similar vacancies and evaluate their style and content, and based on this, describe yourself in the questionnaire.

Just find five vacancies that suit you on the Internet, take a closer look at their requirements and copy them into a separate document. Now tweak that and make your own characterization based on what you found and what you really do.

If you match your chosen vacancy, the employer will most likely invite you for an interview.

What key skills to include in the resume (examples)

Now let's consider the specific abilities that employees of our chosen professions should indicate. Look for yours and take it.

Sales Manager

This is one of the most popular and demanded positions in the modern Russian labor market. Despite the fact that workers in this specialty can be employed in completely different fields of activity - from medicine to the gaming industry, they still have basic requirements that cannot be dispensed with.

    negotiation skills

    drafting and concluding contracts

    maintaining primary accounting records

    preparation and presentation of presentations

    the skill of working with conflicting clients

    attraction of potential clients

    possession of 1C and Microsoft Office programs

    maintaining and expanding the client base

Accountant

No company can do without specialists in the field of accounting. An employee engaged in this profession must understand that he has a great responsibility for the activities of the entire organization on his shoulders, therefore, in a resume for such a position, he should fully disclose his skills.

    accounting and tax accounting

    successful experience in passing tax and audit audits

    knowledge of the Tax and Civil Code

    ownership of Microsoft Office and 1C

    calculation of salaries for company employees

    possession of cash transactions

    identification of costs and expenses of the enterprise

Driver

Good drivers are always required by logistics companies, taxi services, individuals and large enterprises. For workers in this area, work experience, the absence of stories with road accidents and other violations of the law, as well as the ability to navigate the terrain are important.

    work experience (the more, the better and preferably without an accident)

    punctuality (this, of course, is a personal quality, but for a driver it is a professional skill)

    knowledge of the roads of a particular area, city, state

    the ability to fix a fault in a car

Lawyer

Legal specialists are in demand not only in courts, law enforcement agencies and tax inspectorates, but also in private law offices and large companies. In this profession, work experience, higher specialized education and, of course, knowledge of legislation will be important.

    successful experience in resolving litigation (companies, individuals)

    ability to understand legal documents

    knowledge of Russian legislation

    successful experience with clients

    knowledge of the main legal bases (programs "Consultant +", "Garant")

    drafting legal contracts

Shop assistant

If you want to get a job at any retail outlet, you just need to know what sales employees write in key resume skills. Do not forget that the main quality in this business will be energy, high productivity and literally love for communication with people.

    work with clients of any complexity

    interaction with customers using a pre-established sales technology

    advising clients on product characteristics

    packing skills

    ability to work with marriage, return, exchange

    checking and control over the serviceability of goods

Administrator

Employees employed in this profession monitor the work of an office, enterprise, beauty salon, car workshop and many other organizations that interact with their customers.

Very often this profession is associated with multitasking and proactivity, because there are often cases when a lot of problems fall on the administrator's head that need to be solved with only four hands.

    ability to interact with clients

    organization of the work space around you

    confident computer use

    hR skills

    ability to use office equipment

    business correspondence

    negotiation

Bartender

In the service sector, an important indicator of a qualified employee is his customer focus. It is important for him not only to know the restaurant menu by heart and prepare delicious cocktails, but also to be able to maintain a conversation with customers, many of whom only go to the bar in order to chat.

    mixing cocktails, preparing orders

    work with bar equipment (coffee machine, beer taps, blender, juicer and so on)

    customer consultation on the bar menu

    work with cash register equipment

    formation of cocktail, wine, tea lists

Chef

People applying for this position must clearly understand that they are responsible for the reputation of the entire establishment. And in the restaurant business, you can say goodbye to her in a matter of seconds. Today, if a visitor doesn't like something, they can easily leave a negative review on different sites or apps like TripAdvisor, thereby creating a negative image of a bar or restaurant.

    work with suppliers of goods

    quality control of products and drawing up standards for their preparation

    ability to manage personnel

    procurement management

    compilation and updating of the menu in accordance with the concept of the institution

    staff training (cooks, waiters, bartenders)

PR manager

People in this area are responsible for the favorable image of the organization, often acting as its face and one of the main representatives. The main thing here is not only to be able to work in a mode of constant resolution of conflict situations, but also to possess that very stress resistance - a characteristic that, by and large, would be useful to all of us.

    experience of successful company promotion on the market

    negotiation

    confident knowledge of brand promotion technologies in modern conditions

    public speaking and presentation skill

    knowledge of the principles of SMM promotion

Programmer

One of . Real programmers should be most precise about their professional qualities, and things like "customer interaction skills" already seem to be something abstract here.

For people far from this field of activity, at first it may seem that the knowledge of a programmer is some kind of a set of incomprehensible letters and symbols, but for the most part this is the name of programming languages, the development of which takes more than one year.

    knowledge of HTML, CSS, JavaScript, PHP, Python languages

    skills in working with graphic editors Adobe Photoshop, CorelDraw, Adobe Illustrator

    reading and editing someone else's code

    successful experience in software development

    knowledge of the basics of information security

    work with databases

General skills

Key skills are not only something highly specialized and always applicable to a particular profession. There is a category of knowledge and skills that is universal for almost all areas of activity. At this point, we have collected just such skills, the possession of which will be a big plus.

    knowledge of a foreign language (English, French, German, etc.)

    understanding the specifics of the organization's work

    prompt search of the necessary information on the Internet

    ability to work in a team

    the ability to organize people around you

    skill of independent decision making

    ability to persuade

If you want the HR department to believe everything you wrote in your profile, after listing your key skills, leave the phone number of your previous management. This way, your hiring manager will understand that everything you write is verifiable, and there will be less doubt about your professional qualities.

By the way, before submitting your resume, do not forget to check your text for typos. It will be very disappointing if you masterfully indicated all your skills and knowledge in full, but made a gross mistake in the name of the company where you wanted to go.

Key skills in a resume are usually a separate block in a resume. It indicates what was not included in the job description in the work experience, but is important for the future employer. We are talking about professional skills, i.e. skills important for the performance of professional duties. In another way, they can be called competencies. Competence is a skill that you may not have used, but which you can actualize at the right time.

Key skill types

Skills show what can you do, not what kind of person you are. It is important to distinguish between key skills and personality traits. A common mistake is to interfere with skills with personal qualities and indicate, for example, along with negotiation skills, stress resistance, responsibility, etc.

Key resume skills can be divided into groups:

  • Communication skills, negotiation skills, business communication;
  • Organizational skills, planning skills, resource allocation, project management;
  • Leadership qualities, people management skills;
  • Analytical skills, idea generation, strategic thinking;
  • Applied skills; Skills specific to a particular professional activity.

Key resume skills

Communication skills:

  • Ability to negotiate
  • Dispute Resolution Skills
  • Conflict handling skills
  • Claims work with clients, work with objections
  • Public speaking skills
  • Ability to convince
  • Correct oral and written language

Organizational skills:

  • Project management
  • Ability to work in multitasking mode
  • Strategic planning
  • Budgeting

Leadership skills:

  • Leading people
  • Employee motivation

Applied skills:

  • Experienced PC user, knowledge of MS Office
  • Business correspondence
  • Office work, personnel office work
  • Foreign language skills
  • Knowledge of legislation, ability to work with legal bases
  • Knowledge of GOSTs, SNIPs
  • "Blind" printing (Russian, English)

As in general, when specifying key skills on a resume, you must adhere to the principle relevance... Key skills must be consistent with the purpose of the resume. You do not need to list all your skills, regardless of the vacancy for which you are applying. Indicate only professionally relevant skills for a specific job.

Use the wording from the job description. This is necessary in order for your resume to be well searched for by a recruiter through filters.

Organize your skills into an easy-to-read list. Don't go overboard with listing a large list of skills. This can give the impression of a formal approach to resume writing and speak of your inability to isolate the main thing.

Key resume skills: examples

Below are examples of identifying key skills from the resume of applicants, indicating the position:

Project manager

  • Project management
  • Organization of events
  • Teamwork skills
  • Working with a large amount of information
  • Budgeting
  • Negotiation
  • Work in multitasking mode
  • Experience of international contacts

Sales Manager

  • Sales management
  • Personnel Management
  • Search and attraction of customers, active sales
  • Sales skills
  • Negotiation
  • Sales analytics
  • Organizational skills

Director of logistics

  • Personnel management, motivation, certification
  • Organizational skills
  • Warehouse, transport logistics, safekeeping
  • Cost management
  • Experience of interaction with licensing authorities
  • Experience of interaction with state regulatory authorities
  • Project management

Shop assistant

  • Sales skills
  • Knowledge of cash discipline
  • Merchandising
  • Teamwork
  • Ability to teach other people
  • Experienced PC user

Chief Accountant

  • Experience in managing several legal entities at the same time;
  • Accounting and tax accounting, reporting
  • Currency operations
  • Knowledge of accounting, tax, labor legislation
  • Experience in passing inspections (office, field, counter)
  • Accounting recovery experience

Foreign Economic Activity Specialist

  • Negotiation
  • Preparing and conducting presentations
  • Drafting and conclusion of contracts
  • Working with customs authorities
  • Contract law
  • Foreign exchange control

Driver

  • Accident-free driving experience 10 years
  • Experience in executive cars
  • Excellent knowledge of the routes of St. Petersburg and the region
  • Excellent knowledge of the vehicle
  • Working with travel documents
  • English language - Intermediate

What skills and abilities should you indicate on your resume?

Choose 5-7 basic skills and abilities required for the position for which you are applying.

These basic resume skills can be:

  • Expertise in your professional field
  • Knowledge of legislation
  • Knowledge of special programs
  • Understanding the specifics of your industry, knowing the main players
  • Team leadership

It is important not to confuse skills and achievements. Skills are what you are good at and know. Achievement is how you succeed with your skills and knowledge.

Examples of resume skills

  • Active sales, expansion of the client base;
  • Working with key clients, elimination of emerging disagreements;
  • Department management (5 people).

Examples of achievements

  • Brought 7 key clients to the company (up to 50% of orders in total);
  • Created a sales department from "0". Subsequently, the department (5 people) under my leadership regularly carried out the plan to attract new customers and sales;
  • Developed and implemented the technology for the sale of technically complex equipment in the company.

Computer skills in the resume are indicated in the "Additional Information" section

  1. Indicate the level of PC proficiency in accordance with the classification: User - Confident User - Advanced User - Programmer.
  2. List the programs that you own. Be sure to include software versions. This might be important. For example, you should specify not only 1 C, but also version 8.2.
  3. You can also indicate the degree of ownership of org. technique if that skill is important to the job you are applying for.