Job description of the IT department specialist Job description of the leading specialist of the information resources department of the information and communication technologies and communications department of the administration of the municipal formation city of Krasnodar
Job description
leading specialist of the department information resources
· Methods of building information interaction systems (local, corporate and global networks);
· One or more programming languages;
· specifications, purpose and rules of operation of technical means computing technology and information interaction;
The basics of labor organization and labor legislation;
· Rules and regulations of labor protection, safety, industrial sanitation and fire protection.
2.2. The leading specialist must have a higher education.
2.3. The leading specialist must have the skills of organizational and methodological work: drawing up plans and reports, letters, contracts, terms of reference, acts, protocols, instructions.
2.4. Required professional and personal qualities: be able to interact with employees of all departments of the administration and other organizations; be demanding of yourself and the employees of the administration in relation to their compliance with the rules for operating software.
3. Functional responsibilities
3.1. The duties of the leading specialist of the information resources department include the following functions:
· Maintenance, maintaining the operability of existing software systems;
· Study, analysis of new software for creating information systems, preparation of proposals for their use;
· Mastering and implementation of new software tools, analysis of the functioning of information systems, optimization of their use, coordination of software interfaces;
· Analysis of technical parameters of programming tools;
Development and organization of interaction of software systems in order to create a single information space for the administration municipal formation Krasnodar city;
Creation and submission of proposals for the use of software tools that allow integrating information from the administration into a single information environment external bases data and databases of global networks;
Interaction with contractors performing work on the creation and revision software information support work of the administration of the municipal formation of the city of Krasnodar (preparation of draft agreements, technical specifications, protocols, etc .; monitoring the progress of work; participation in the acceptance of works; assessment of the efficiency and quality of work performed);
· Study of the latest methods and systems of programming and creation of software systems; analysis of trends in the development of software and hardware information support (local, corporate and global networks, communications and telecommunications);
Development of instructions and teaching materials related to the provision of information complexes;
· Administration of databases of the administration of the municipal formation of the city of Krasnodar;
· Testing of software created by employees of the department;
· Organization of work to maintain the efficiency, safety and security of information systems of the administration of the municipal formation of the city of Krasnodar;
Interaction with industry, functional and territorial bodies on the implementation and maintenance of information systems, database management systems, software, setting up workplaces, training and consulting users;
· Interaction with supervised enterprises of the "Communication" industry.
3.2. The leading specialist is obliged to take part in measures to improve the qualifications of the department's employees, to train employees of the administration of the municipal formation of the city of Krasnodar to work with software and hardware complexes of information support.
3.3. The leading specialist is obliged to monitor and record the equipment and materials received at his disposal.
3.4. The leading specialist is obliged to follow the orders, orders of the head of the administration of the municipal formation of the city of Krasnodar, the head of the department, the head of the department, is obliged to provide the head of the department with reports on the work done within the prescribed time frame in the prescribed form.
3.5. The leading specialist must follow the rules internal regulations in the administration of the municipal formation of the city of Krasnodar, the rules of labor protection, safety measures, fire safety.
3.6. The Lead Specialist must fulfill the duties of the Chief Specialist of the Software Department if he is not there.
3.7. The duties of the leading specialist in his absence are performed by the leading specialist of the software department.
3.8. To carry out the necessary organizational and technical measures to protect personal data from unauthorized or accidental access to them, destruction, alteration, blocking, copying, dissemination of personal data, as well as from other illegal action.
4.1. The leading specialist has the right to request from the head of the department the resources necessary to fulfill the duties assigned to him: software, literature, materials, technical means, information, access rights.
4.2. The leading specialist has the right to create working conditions for him in accordance with sanitary standards and safety rules.
4.3. The leading specialist has the right to access all technical means, information systems, databases, which are necessary to fulfill the tasks assigned to it.
5. Responsibility
5.1. The leading specialist is responsible
· For the performance of their functional duties;
· For the safety of documents, information resources, materials, means of production (hardware and software) at his disposal;
For compliance with financial and labor discipline and internal regulations of the administration of the municipal formation of the city of Krasnodar;
· For compliance with the rules of ensuring access regimes to information resources of the administration of the municipal formation of the city of Krasnodar;
· For compliance with safety regulations, internal labor regulations and fire protection.
5.2. Types and forms of responsibility other than those stipulated by the Labor Code of the Russian Federation are not provided.
5.3. Material liability can be assigned to the leading specialist under a separate agreement on material liability and extends to the material assets accountable to him.
5.4. The leading specialist must be familiar with this job description, about which he must make a note on the job description (list) with the date.
I. General provisions
This instruction applies to the technical specialist of the information technology department of the enterprise and is developed in accordance with:
- Qualification handbook positions of managers, specialists and other employees.
resolution of the Ministry of Labor and Social Development of the Russian Federation of August 21, 1998 No. 37 (as amended on 02.01.00).
1.1. This job description defines functional responsibilities, rights and responsibilities of a specialist in technical support.
1.2. A person with at least 2 years of experience in a similar position is appointed to the position of a technical support specialist.
1.3. A technical support specialist is appointed and dismissed by order of the director of the enterprise.
1.4 The technical support specialist reports directly to the supervisor
information technology support department.
1.5. The main performance indicators are:
1.5.1. organization of uninterrupted operability of peripheral equipment:
printers, multifunctional devices, print servers, faxes, telephones,
scanners, copiers, monitors, keyboards, mouse, etc .;
1.5.2. Restoring the operability of IT hardware and equipment within the terms specified in the Access Level Agreement;
1.5.3. Keeping in order of the cable network system (SCS) of its branch;
1.5.4. Organization of warranty repair of computer equipment;
1.5.5. timely replenishment of the reserve of consumables and equipment;
1.5.6. Formation of the procurement budget for a month, no later than the 25th day of each month;
1.5.7. Budgeting for purchases for the week, no later than Wednesday of each week.
II. Job responsibilities
Technical Support Specialist:
2.1. Supports the functioning of the user's workstations.
2.2. Carries out routine maintenance of equipment.
2.3. Monitors the performance of the software of the user's workstations.
2.4. Organizes the purchase and receipt of equipment with the preparation of the necessary documents.
2.5. Monitors the presence and operational status of anti-virus systems.
2.6. Plans and implements a security strategy to protect data and network shares, including folders, files, and printers.
2.7. Plans and implements a network event audit strategy to detect and remediate security breaches. Manages resources and controls their use.
2.8. Schedules and performs regular backups to ensure fast recovery of important data.
2.9. Plans, creates, and maintains user and group accounts to ensure that each user can log on to the network and access the resources they need.
2.10. Monitors the standardization of software and equipment of user workstations. Deletes software not approved by the IT department. Develop a standard set of software together with the system administration group. Conduct preliminary testing.
2.11. Accepts requests for maintenance of services (Help Desk). Performs them in accordance with the established regulations.
2.12. Keeps records of equipment in 1C in accordance with the established regulations. Carries out an inventory according to the orders of the department.
2.13. Carries out the movement of equipment between employees, warehouses and branches.
2.14. Accepts applications for the purchase of equipment (“Application in IT”). Checks the correctness of their filling and the presence of the necessary approvals.
2.15. Installs, configures, maintains everything software productsused in the branch.
2.16. Performs other work of varying degrees of complexity related to the functioning of a computer system and applied mat. securing
2.17. He brings his innovations, comments and suggestions on the work of the IT department to the head of the IT support department.
2.18. He plans his work and reports in a timely manner to the head of the IT support department.
2.19. Fulfills orders of the Head of the IT Department, Head of the IT Support Department.
2.20. Coordinates work plans with the head of the IT support department.
2.21. Improves his professional level with the help of special courses, senior system administrator, as well as self-study.
2.22.Improves the computer literacy of the company's employees. Participates in the development of instructions, training of company employees.
A technical support specialist has the right to:
3.1. To get acquainted with the projects of decisions of the management of the enterprise concerning its activities;
3.2. Submit proposals for improving the work related to the responsibilities provided for in this instruction for the management's consideration;
3.3. Require and receive information and documents from all structural divisions of the enterprise on issues within its competence;
3.4. Require the management of the enterprise to assist in the execution of their job duties and right.
3.5. Make suggestions for improving the quality management system;
3.6. Participate in activities aimed at correcting and preventing inconsistencies in the quality management system.
IV. Responsibility
The technical support specialist is responsible for:
4.1. For non-fulfillment (improper fulfillment) of their official duties, provided for by these job descriptions, within the limits determined by the current labor legislation of the Russian Federation.
4.2. For committing an offense in the course of carrying out its activities - within the limits determined by the current administrative, criminal and civil legislation of the Russian Federation.
4.3. For causing material damage - within the limits determined by the current labor, criminal and civil legislation of the Russian Federation.
4.4. For untimely and poor-quality execution of documents on behalf of the director of the enterprise, improper record keeping in accordance with the current rules and instructions, as well as the use of information by department employees for non-official purposes.
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This job description defines the functional responsibilities, rights and responsibilities of a technical support specialist.
A sample job description for a specialist in the IT service and logistics department of information technology management
I. General provisions
This Job Description defines the areas of activity, job responsibilities, rights, responsibilities and relationships of the Specialist of the IT Service and Material Support Department of the Information Technology Department.
A specialist of the IT Service and Material Support Department (hereinafter referred to as the Specialist) is directly subordinate to the Head of the IT Service and Material Support Department.
Reception, appointment and dismissal of the Specialist from the position held by the Order of the Chairman of the Management Board after approval of the candidacy in the prescribed manner.
In his activities, the Specialist is guided by the following documents:
- Ukrainian legislation;
- the Articles of Association of the Company;
- Prospective development plan of the Company;
- Orders, instructions and instructions Director General Companies;
- Rules of the internal labor regulations of the Company;
- Working Regulations governing the implementation of the main functions of the Information Technology Department and the IT Service and Material Support Department;
- Instruction on record keeping;
- Regulations on the Office of Information Technologies;
- This Job Description.
The specialist must know and use in his work:
- Basic network technologies;
- Operating systems of the Windows family;
- Principles of building information systems;
- Principles of building communication systems;
- Rules and regulations for labor protection, safety, industrial sanitation and fire protection.
The specialist must have the following skills:
- Use of PC and application programs;
- User technical support;
- Repair and maintenance of computer and office equipment.
For the position of a Specialist technical support and communications, a person with at least 1 year of experience in the field of computer information technology is appointed.
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II. Job responsibilities
To carry out current and future tasks of the Department.
Provide operational support to users.
Provide operability or quick replacement of users' equipment.
Develop proposals for the formation of plans for the future development of the Department.
Timely and efficiently fulfill their duties, tasks and functions of the Department.
When organizing work on technical support of the structural divisions of the Company to ensure their effective work in the local electronic network, the Specialist must:
- Perform work on servicing users of the Company's local electronic network in accordance with the established procedure.
- Supervise the work of public office equipment (printers, copiers) and promptly take measures to repair it and supply consumables.
When organizing work to provide the structural divisions of the Company with the necessary computer, copying and duplicating and other electronic office equipment, the Specialist must:
- To carry out work on the analysis and generalization of the needs of the structural divisions of the Company in computer, copying and duplicating and other electronic office equipment.
- Develop proposals on the quality, quantity, composition and configuration of equipment required to automate the work of the Company's structural divisions, and submit them for consideration by the Company's management.
- Provide computers and copying equipment for the workplaces of the Company's employees in accordance with the established procedure.
- Organize the execution of work on maintenance computer equipment and duplicating equipment of the Company in the prescribed manner.
- Carry out work on the modernization of computer equipment in the prescribed manner.
- To carry out selective control over the observance of the rules of operation by users of computing, copying and duplicating and other electronic office equipment.
When organizing work to provide the Company with telephone and other electronic communications, the Specialist must:
- Provision of technical assistance and advice to the branches of the Company in organizing communications.
- Provide connection of telephone equipment to end users.
_________________________________________________________________.
_________________________________________________________________.
III. Rights
The specialist has the right:
To get acquainted with the draft decisions of the Company's management concerning the activities of the Department.
Make proposals for improving the work related to the responsibilities provided for by this Job Description.
Submit proposals for the development of documents regulating the activities of the Department in the prescribed manner.
Develop draft agreements and submit them for approval to the Company's management.
In case of violation of the rules for the operation of hardware and software, raise the issue of taking disciplinary and other measures and sanctions against the perpetrators;
Get functions and access rights to information when working with a corporate automated information systemdefined by the "Instruction on ensuring the safety of commercial secrets".
Do not fulfill requests given orally without written or electronic approval from the head of the Information Technology Department.
_________________________________________________________________.
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IV. Responsibility
Control over the fulfillment of the duties assigned by this instruction to the Specialist is carried out by the Head of the IT Service and Material Support Department and / or the Head of the Information Technology Department.
The imposition of disciplinary sanctions for poor quality, untimely or dishonest performance of their duties is carried out on the basis of the order of the General Director.
In accordance with the distribution of rights and obligations established by this Job Description, the Specialist bears disciplinary responsibility per:
- Improper or untimely fulfillment of their official duties provided for by this Job Description within the limits determined by the current labor legislation of Ukraine;
- Offenses committed in the course of carrying out their activities;
- Causing material damage to the Company - within the limits determined by the current labor, criminal and civil legislation of Ukraine;
- Failure to comply with decisions made by the Company's management bodies on issues within the competence of the Specialist;
- Failure to comply with the instructions and orders of the General Director and senior management concerning the activities of the Specialist;
- Disclosure of commercial secrets;
- Disclosure confidential informationwho became famous in the course of official activity;
- Inaccuracy of information provided at the request of the Company's management, as well as at the request of employees of other structural divisions of the Company, except for cases related to the participation of the Company's Internal Security Service.
In medium and large organizations, it is already difficult to imagine work without a large number of personal computers or other benefits of modern information technology. Therefore, employees responsible for the procurement, organization of work and the modernization of this part of the office equipment are essential.
A detailed job description of an information technology specialist, which regulates working conditions, a set of functions and requirements for candidates for such a specialty, is drawn up, as a rule, "from scratch," without relying on documents for other employees, therefore, when creating it, a personnel officer may experience a number of difficulties ...
(Write out documents without errors and 2 times faster due to automatic filling of documents in the program Business.Ru)
First of all, in an environment of fierce competition and information rivalry, it is necessary to describe the restrictions that will apply to the information technology manager during his work in the organization and after leaving it. This will provide a basis for protecting the interests of the company in court and will protect from the employee's negligence. The security of information to which the hired person will have full access should be a priority when writing a manual.
Among other things, your IT manager must have management skills and a talent for educating other people and resolving conflict issues. This employee will constantly have to deal with other people's questions about the use of hardware and software, so the requirements for candidates should be presented even at the interview stage. In the job description, reflect such important point should definitely.
In addition to responsibilities and restrictions, an IT manager should have broad rights, since he, as a specialist belonging to the category of management personnel, will have to independently solve complex problems. If a manager is forced to constantly coordinate his actions with superiors, you will not get the update rate that is required in modern world... In this regard, the job description should describe the chain of command, including for the period probationary perioduntil the trust in the employee is confirmed by his real actions.
Mainly, the information technology manager, of course, must have the appropriate qualifications, which should be reflected in order for the personnel officer to have reason to refuse a candidate without specialized technical education or the necessary work experience.
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State Institute for Personnel Retraining
"Gas institute"
Vitebsk branch
I approve:
Director of the Vitebsk branchGIPK "Gas Institute"
A.S. Sidorov
"_____" ____________ 2006
JOB DESCRIPTION
information technology engineer
Acquainted (I received 1 copy) _____________ / ___________ /
1. GENERAL PROVISIONS.
1.1. An information technology engineer belongs to the category of specialists, is appointed and dismissed from his position by order of the director of the branch;
1.2. A person with a higher special education is appointed to the position of an information technology engineer without any requirements for work experience;
1.3 In his activities, an information technology engineer is guided by: resolutions of the Republic of Belarus, promatomnadzor, the Ministry of Education of the Republic of Belarus on the issues of professional training of personnel in the system of advanced training, management and regulations concern "Beltopgaz" and UO "Gaz-institute", the charter of UO "Gaz-institute", orders and orders of the director of the branch, this job description;
1.4. An information technology engineer should know: Basic principles of structured programming, types of software, technical and operational characteristics, design features, purpose and operating modes of a computer, rules for its technical operation, technology of automatic processing and coding of information, formalized programming languages, current standards, number systems, ciphers and codes, procedure for registration technical documentation, advanced domestic and overseas experience programming and the use of computer technology, the basics of labor legislation, internal labor regulations, rules and regulations of labor protection.
1.5. The information technology engineer reports directly to the director of the branch.
2.FUNCTIONS
The information technology engineer has the following functions:
2.1. Development of programs that provide a qualitative improvement in the educational process, testing and debugging;
2.2. Ensuring the safety of the employees of the branch in the computer network;
2.3. Development of technology for solving problems at all stages of information processing.
^ 3. DUTIES
To perform the functions assigned to him, an information technology engineer must:
3.1. To organize clear and smooth operation department for the fulfillment of tasks in a timely manner provided for by the work plan and tasks of the management;
3.2. Ensure the future development of automation systems in the educational process in accordance with the plans;
3.3. On the basis of mathematical models and algorithms (problem statements), develop programs that provide a solution to the problem;
3.4. Determine the information to be processed by computer facilities, its volumes, structure, layouts and schemes of input, processing, storage and output, methods of its control;
3.5. Develop instructions for working with programs, draw up the necessary technical documentation;
3.6. Perform work on preparing programs for debugging and debugging;
3.7. To determine the possibility of using ready-made software products;
3.8. Modify and redesign software in accordance with changes in regulatory documents;
3.9. Study, master and implement advanced systems and technologies that ensure the coordinated operation of application programs and information databases in a computer network;
3.10. Develop and implement software based on modern technologies at the branch;
3.11. Improve technical and educational level.
4.RIGHT
An information technology engineer has the right to:
4.1. To get acquainted with the draft decisions of the branch management concerning its activities;
4.2. Submit to the director of the branch proposals for improving the use of the reserves of the branch, increasing labor productivity based on modern technologies;
4.3. To request personally or on behalf of the director of the branch from the heads of structural divisions, specialists, information and documents necessary for the performance of their official duties;
4.4 Within the limits of its competence, inform the director of the branch about all shortcomings in the activities of "Gaz-Institute" (its structural units) and make proposals for their elimination;
4.5. To take part in meetings and seminars on issues within his competence;
4.6. Make proposals for the purchase of the necessary software and hardware;
4.7. To independently organize work to fulfill their official duties;
4.8. Regularly improve their qualifications by taking training at authorized courses;
4.9. To exercise control over the intended use of software;
4.10. Demand from his immediate supervisor, the management of the branches to assist in the performance of his duties and rights.
5.LIABILITY
The Information Technology Engineer is responsible for:
5.1. Fulfillment of the duties assigned to him in accordance with this job description;
5.2. The quality of the developed programs and instructions for them;
5.3. Safety of the equipment used during operation;
5.4. Compliance with safety measures when performing the work specified in this manual.
Methodist L.N. Borisov