Mals in the work of the Internet connection from MGTS can be corrected in several ways. MGTS Internet connection problems can be fixed in several ways MGTS Internet does not work well what to do.

Following the metropolitan provider Seven. Sky MGTS in mid-December will launch a rate at a speed of up to 1 Gbit / s. In this mode, about half of the computers sold on russian market, Retailers are considered. However, other telecom operators are confident that subscribers are still enough current speeds.


Moscow City Telephone Network (MGTS, MTS is controlled) plans to launch home tariffs broadband Internet (ACSP) at a speed of up to 1 Gbit / s, told "Kommersant" source in the company. The cost of the connection, according to him, will be about 1 thousand rubles. Now MGTS can actually give 1 Gbit / s on a wire and up to 0.5 Gbit / s via Wi-Fi, said the representative of Tatyana Martyanov: "Specific speed depends on the subscriber's equipment model."

The metropolitan market of fixed ACSP is 4.4 million subscribers, assesses "TMT Consulting". According to the company, MGTS takes more than 34% of the market, a year earlier this indicator was 33%. The five leaders also entered Rostelecom, Akado, VimpelCom and NetByNet.

Tariff 1 Gbit / s per 1.2 thousand rubles. Already invites Internet provider SEVEN SKY, working in Moscow and Moscow region. Gigabit Internet planned to run in the regions the "Alma Tel" operator, but so far there is no such service on its site. In 2014, Rostelecom in Moscow launched a promotion to connect to a speed of 1 Gbit / s to "explore the demand". Now in some regions, Rostelecom offers tariffs up to 0.8 Gbit / s, they speak the company. While the tariff offer with the transfer rate of 1 Gbit / s can be viewed rather as an image share: the real demand for it is now small, but may appear in the future, consider in Rostelecom.

In the WiFire operator line (monitoring MegaFon) maximum tariff speed home Internet Makes 0.3 Gbit / s, reminded to the company. "This proposal accounts for less than 2% of the subscriber base, and the most popular tariff is 0.1 Gbit / s," said Andrei Egorov, director of business development WiFire. According to him, while the company plans to launch tariffs with greater speed due to lack of demand. High Speed \u200b\u200bTariffs Require more powerful and expensive equipment, and standard routers are not able to issue such speed to the subscriber, he reminded. An indicator of 1 Gbps in most cases is unattainable for routers and devices that are connected to them, the representative of VimpelCom agrees. The operator offers an ACS speed of up to 0.1 Gbit / s, which is "enough for free work on the network, sharing heavy traffic and watching TV and online games." For example, to view the video in UHD format requires no more than 0.025 Gbit / s, it explained.

For ordinary home subscriber 0.1 Gbit / s is enough, Irina Yakimenko agrees the analyst "TMT Consulting". In her opinion, mGTS proposal Rather, it becomes in demand by a narrow interlayer of users, such as gamers. The GPON standard network on which MGTS works technically initially have the ability to give speed 1 Gbit / s, explains the head of the Content Review Sergey Polovnikov. In his opinion, the launch of such a tariff is due to the fact that the operator planned updated the network equipment. "But the supply of the offer will not be used due to the high cost of subscriber equipment," he is sure.

However, about half of the computers sold in the Russian market support gigabit velocities, resembles a representative of the M.Video Eldorado group. "The trend at an increase in data transmission rates contributes to the fact that the modules with support for gigabit velocities are already there, for example, in budget laptops from 20 thousand rubles." Notes the representative of the group.

Representative MGTS. Tatyana Martyna"Vedomosti" that she is unknown about large-scale problems. But some subscribers are possible to restrict access to the Internet.

Correspondent "Snob" could not be called to the MGTS Call Center and confirm information about the causes of the failure. During the call, the answering machine or asks to wait more than 10 minutes, or includes music, and no one responds, or the call is broken.

What else is known:

Muscovites complain not only for the non-working Internet, but also to get through to technical support or go to the personal account.

Very often there are situations when the Internet connection works badly. This may be associated with many different reasons. Even weather conditions affect the quality of Internet services. Therefore, sometimes complain about your provider is meaningless.

The Moscow State Telephone Network (MGTS) offers its customers the Internet provider service is already quite a long time. During this time there were many cases when communications worked with interruptions. In this regard, there is a logical question about what to do in cases where the Internet does not work well or is missing at all.

The first thing to be done in the event that the Internet does not work well or is completely absent, it is to go to the site at www.mgts.ru. If this service opens without problems, despite the fact that all other services remain inaccessible, then this means that Internet access is blocked.

One of the most frequent reasons for blocking is the late payment of accounts for using the Internet connection. Check the balance of your personal account can be in its Personal Cabinet On the official website of the corresponding provider or by phone. If the user is more attractive for the second option, then you can make a call by calling a single contact center 8 495 636-0-636. The MGTS website can be paid without a commission and with instant cash enrollment.

What other ways to solve the problem, if the Internet does not work from MGTS

If access to the site www.mgts.ru is not possible, you should contact a single contact center by phone 8 495 636-0-636 (free room for calls from urban Moscow phones) or 8 800 250-00-50 (free number for subscribers Moscow region). You need to be prepared for the fact that the operator will be able to demand to tell him the number of his city phone and the name of the owner of this room.