Why is 4g connection disappearing? LTE does not work on iPhone or iPad. What to do? The most common reasons why the Internet stopped working on android

I came across an interesting article about problems with LTE and decided to cover this topic on our website for Apple users. Moreover, we are often asked in the comments questions about why LTE does not work on an iPhone or iPad. Moreover, the problem can be both permanent and temporary. What to do if LTE does not work, we will analyze in this article.

How do I enable LTE?

Captain Obvious is with you again. I'll start with the simplest. Well, what if our instructions are read by completely newcomers to technology, people of age who first saw a smartphone or tablet, etc.

LTE and 4G are one and the same! In iOS, LTE is written in the status bar, in Android phones there may be an inscription 4G ...

In order for you to have LTE Internet, you need to insert a SIM card into the device. Go to Settings-\u003e Cellular... And turn on the switch Cellular data... In theory, nothing else needs to be configured ... Above, near the operator's logo, an LTE icon should appear.

Additional configuration is not required in 2018, but I do not have the opportunity to check absolutely all operators in Russia, so perhaps you are the one who needs to manually configure the APN. Settings-\u003e Cellular-\u003e Data Options-\u003e Cellular Data Network... Enter here the parameters that you google for your operator. Search for “OPERATOR NAME APN Settings”.

Simka does not support LTE

All modern SIM cards from major carriers support LTE by default. Therefore, support may be absent in one case - you have an old SIM card. In this case, you need to go to the office of the telecom operator with a passport and ask to replace the SIM card. This is usually a free operation. The replacement takes about 5 minutes. You keep your number.

Also, your SIM card may deteriorate. Or break. I don't even know how to write it correctly. But it happens that replacing a sim card that seems to work in the rest solved the problem. By the way, you can easily come to the office of your operator and ask to set up LTE workers. It's free! Do not pay any money for this. It is the operator's job to help his customers.

You are out of LTE coverage

Each operator has a coverage area. If you are in a village or small town, then you need to find out which operator supports LTE. It may well be that the conditional Beeline will support LTE, but Megafon will not. Or vice versa. In this case, all sorts of tricks can happen in large cities. For example, in the center of Krasnodar there are zones where Beeline's LTE does not work. Right in the center!

IOS bug

Anything can happen! Even Apple can trick something in the system and at some point your LTE module may stop working. I came across. What to do about it?

• restart iPad / iPhone;
• if it does not help, then reset the network settings. Settings-\u003e General-\u003e Reset-\u003e Reset Network Settings... After that, you will have to reconfigure Wi-Fi, but the problem with LTE may be solved.

Broken LTE module

If you tried SIM cards of different operators, resetting the settings does not help, if you do not have a beta version and the network does not write globally about problems with LTE on your phone model, then most likely you have a broken LTE module itself.

LTE module replacement can be carried out in service centers. Surprisingly, the overwhelming majority of the sites of these centers write the price “from 500 rubles”, “from 900 rubles”. Who is in that much! As if some secret information is being hidden. Call the centers of your city and find out the exact cost of repairs. If anyone has repaired LTE - share specific prices in the comments ?!

I wish everyone less breakdowns! Take care of your iPhone!

It so happens that the mobile Internet does not work on Xiaomi, although all settings are entered correctly, as indicated in. Sometimes this problem affects the entire access to the worldwide network, and sometimes only the 4g connection refuses to work. In this article, we will analyze the most popular solutions.

Make sure all parameters are entered correctly. Ask the operator to send you the settings via SMS.

If the mobile Internet does not work well on Xiaomi, check if the firewall is blocking applications from accessing the Internet. To do this, open the "Security" application (green icon) - Traffic - Application Control, look at the "restrictions" column there, perhaps there is no access for programs to wi-fi and 3g / 4g networks.

Make sure that you have enough funds on your balance and that the traffic package has not yet been fully spent.

Reboot your smartphone. In any non-standard situation, reboot your device; usually, most glitches are fixed in this banal way.

Make sure you have a working SIM card. Insert it into another device and check the presence and operation of the connection.

If you are in Crimea, try turning on roaming on your device, this usually helps if the SIM card was purchased on the mainland.

Call the operator, perhaps at the moment they are experiencing a network failure and after a while the work will be restored.

If the phone supports two SIM cards (for example, Xiaomi Redmi 3 Pro), it is worth checking that the Internet settings are assigned to the correct SIM card.

Check if the option "Mobile Internet" is enabled in the settings

If your smartphone has lost the Internet after flashing, check the availability in the section "about phone". In rare cases, it can be erased when the device is flashed, due to which the communication modules begin to work unstably.

If 4g is missing

Initially, you should contact the office of the operator company or call technical support and talk about your problem. Quite often it happens that 4g is an additional service that needs to be connected separately, for example, this was observed with the Beeline operator.

Make sure you have a new sample SIM card. Most operators cannot launch support for 4G networks on old SIM cards.

Go to the operator's website and check the coverage of the lte network, you may be in an area where this type of connection is not yet supported.

Be sure to check if your phone supports the required frequencies. For example, Tele2 uses the 800 MHz band (band 20), while Xiaomi Redmi Note 3 does not support this range. The same operator may use different frequencies in different areas, so always check this point with technical support.

Check the priority network type in the SIM card settings. Select "Preferred 4G". If after that the Lte network does not appear, and all the previous tips have been taken into account, it is worth switching the device only to the 4th generation network. Unfortunately, this cannot be done with the standard settings. Enter the following characters in the dialer * # * # 4636 # * # *. You will open an extended settings menu, select "LTE Only" there. Now the phone will only catch 4g network. With this test, we find out if the smartphone can be forced to connect to 4g. After that, we recommend returning the previous (automatic) value.

If you didn't manage to go to the special menu, there is a second way, it is presented in this video.

If nothing helps you, but the phone should catch lte, you should try to do a factory reset or upgrade to another firmware, sometimes it helps.

Operators / 24.10.2017

Why does not it catch 4G MTS on the phone

One of the giants of mobile communications, MTS, also provides access to 4G - a high-speed network. Another name for the standard is LTE. In this case, the speed can reach 100Mbps. In reality, it is certainly lower, but still the connection is faster than with 2G / 3G. But sometimes it turns out that you do not see the cherished designations on your device. Let's find out why MTS does not catch 4G on the phone.

Why 4G MTS Internet does not work - reasons

First of all, if MTS 4G disappeared, check the state of the account - the money could run out. Another reason, if there was a connection and suddenly the Internet stopped working - you left the reception area. If the connection does not work well, you can be in a lowland or in another place where there are obstacles between your device and the tower. In this case, to gain access, you need to look for a place where there is a connection.

The operator himself names the following reasons why it does not catch 4G:

1. The phone does not support LTE.
2. You are out of coverage.
3. The internet is not configured correctly.
4. The smartphone is not configured correctly.
5. An old SIM card is used.

LTE support

Dial * 464 # on the phone and press call. You will receive a message that the device supports LTE. If it is not there, then the phone does not catch high-speed Internet.

Coverage area

You need to check if you are in the 4G coverage area for the MTS operator.

Also, this information can be viewed on the MTS website.
Go to the site and select your region. In section "Mobile connection" click on item "Network coverage".

Pink spots on the map indicate the area where 4G is catching.

Check if you get into it.

Incorrect Internet settings

The phone does not catch 4G if the Internet is not configured. Select the "Settings" menu.

Then "Mobile network".

Clicking APN access point.

And we create a new access point.

Enter the data:

• profile name - MTS Internet;
• access point - internet.mts.ru;
• standard login / password - mts.

Save and select the created point.

We reboot the device.

Incorrect phone settings

The phone does not catch 4G if it is not configured. Go to the network menu. To do this, in the settings, click "More ..." (for most phones). Then "Mobile network" and "Network mode".

If you have any of the items, it should be activated:

• LTE / WCDMA / GSM
• 4G / 3G / 2G
• LTE only
• 4G only

Old sim card

You can change your SIM card in any MTS store for free.

Why MTS Connect 4G LTE modem does not work

Check the availability of money in the account. If everything is ok, check if you are in the coverage area. Also try plugging the modem into another computer. Perhaps the reason is that the computer does not see the MTS 4G modem. If the modem still does not work, then there are problems in it. There may also be a failure with the operator. Call tech support and find out.

Sometimes you may see the message "Unable to register on the network." The reason for its appearance is poor network access. Something is shielding the signal and the modem does not pick up the connection. Even if the indicator shows a good signal, move the device to a different location anyway. Best to the window.

We hope the information will help you to get high-quality uninterrupted Internet. On the site you can find out about the problems of other operators. Specifically, what to do, when.

4G (LTE) is a new technology that provides high-speed Internet access. It appeared not so long ago, and not all mobile operators provide such a service. But large ones, such as MTS, Beeline and Megafon, are already actively offering LTE to their subscribers. However, we cannot always get the declared speed (up to 100MB / s). So why isn't 4G working? The answers to this question are below.

How do I get high speed access?

For fourth generation access to work, four conditions must be met:

1. The device supports LTE.
2. The SIM card supports LTE.
3. The operator has provided such a service.
4. You are in the coverage area.

So, if you are wondering why your gadget does not catch 4G, you need to check all the points. But first of all, take a look at your personal account or send an SMS with a balance request. Maybe you just ran out of money? In this case, communication will not be available even at 2G / 3G speeds. For example, Beeline with zero balance works at speeds up to 64K / s.

Why 4G doesn't work on my phone

Let's go through the points. When you are sure that you have sufficient funds in your account, you need to find out if the device supports LTE. To do this, go to the settings.

Then go to the "More ..."

And select "Mobile networks".

And switch to LTE if you have one.

But if the gadget does not support, then you will see only 2G / 3G.

Another reason why the phone does not catch 4G is the old SIM card. If it was released before 2013, then LTE will definitely not work. To check, take it out. The corresponding inscription should be printed on the surface.

If the card is old, contact the communication salon and change it. They do it for free.

The new technology does not work when there is no specialized equipment nearby. To find out if you are in the coverage area, go to other pages of our site, we have divided them for convenience into telecom operators.

I do not know which Internet does not work for you: mobile, 3g, Yota, Mts, Beeline, Tele2, Megafon, Kyivstar, Life, or any other.

Also, I cannot determine which version of android you have: 7.0, 6.0, 5.1, 5.0, just like on which device the Internet stopped working - on the phone, on the Samsung Galaxy a3, asus, lenovo, sony xperia, zte, lg or on a samsung tablet, oysters or irbis and so on.

I only know that you now have grief and joy - grief the Internet does not work in your android and joy - you still have access to the network to find solutions on what to do to fix the connection.

There are many reasons when it does not work or works poorly with a paid Internet, or rather slowly among users of smartphones, phones and tablets with Android OS.

Of course, I will focus only on the basic lack of an Internet connection in the phone via a SIM card (SIM card) and Wi-Fi (wifi) with an android system.

The fact that the quality of coverage has a great influence on the speed and performance of the Internet, I think, is clear to everyone.

NOTE: if the Internet was and disappeared, then I recommend that you first reset the network settings. How - (this is not a hard reset and all your files will remain intact).

ATTENTION: there is another solution to fix the broken internet. Based on the comments, it helped a lot - to find out about him. Try it? These are seconds of the case.

The most common reasons why the Internet stopped working on android

The most common reasons, at the same time the most simple ones, are still required to fix them with a basic knowledge of phone, smartphone or tablet settings. Here are 6 main reasons:

• First, if mobile Internet or 3G does not work, you simply may be out of the coverage area. What to do? Go to a place where the network will be available.
• The second is a zero or even negative balance on your account. What to do? Refill your SIM card.
• Third, the "Data transmission" service is not activated. What to do? Contact the operator to connect.
• Fourth, the access point is incorrectly configured. What to do? The access point setting depends on the provider. Contact him for setup data.
• Fifth, mobile internet is disabled. What to do? Open "Settings" and select "Wireless & networks", "More", or "Advanced" (depending on the version of android). Then "Mobile network" or "Mobile networks". In this section, check the box next to "Data transfer enabled".
• Sixth - the android did not automatically register on the network. What to do? Reboot your device manually

Doesn't work on android mobile internet or 3G via bad APN

Let's start with the most common problem - APN. For the Internet to work, the APN must be configured correctly on the phone.

For different operators (Yota, Mts, Beeline, Tele2, Megafon, Kyivstar, Life), these parameters are completely different.

The easiest way is to ask the provider's employee to set up an APN, but not everyone is ready to do this.

I don't know if this is mandatory, but it would be good for the worker if he could help the client.

Moreover, this is not a complicated operation. However, if you are far from the operator, you can call him or see the settings on his website.

Android stopped working after updating in smartphone or tablet - how to fix

The very first thing you should always do if the Internet disappears or stops working in your smartphone, tablet or android phone, is to turn it off and remove the battery for a few minutes.

The method seems naive - believe me or not, it fixed my mobile internet several times.

A more effective and at the same time not very desirable option is a factory reset. It is better to use it when nothing helps. Who does not know.

The next reason why the Internet may not work is a virus that blocks your access to the network, or you installed some malware yourself.

In this case, a reset will also help. Just before that, be sure to check the SIM card in another phone.

You should also remember that the mobile Internet may not work if the smartphone falls to the floor or is hit against the wall - the days of unbreakable “Nokia 3310” have already passed and modern phones should be treated gently and respectfully.

Internet does not work in android via Wifi

It happens that the phone cannot connect to the Wi-Fi network or it connects to the Wi-Fi, but the Internet does not work. If you only have one network, it might be related to your router settings.

In the case of a home network, check the encryption settings in the router (if your smartphone does not detect the network, you can temporarily disable encryption).

Changing your 802.11 router settings may also help, configure your router from “a” to “b / g”.

Unfortunately, not all routers interact correctly with specific phone models.

If your smartphone is not connected to any network, you can delete all saved WiFi networks. Press and hold the network until the menu appears.

In general, the internet on your smartphone should work with any modern router (currently on the market for sale).

To be honest, the last time I had a problem with the D-Link 524 router, it is no longer in production.

It didn't work with any Android device, at least not with standard settings.

Then I was helped by the decision to create an open Wi-Fi network and configure filtering of mas addresses.

At the moment I am using a FRITZ 7490 router, which copes well with any android device.

I dare say that the correct configuration of the router will allow a seamless internet connection.

Cases in which it is not compatible with smartphones or tablets are already rare and often caused by a lack of knowledge about these devices.

Internet does not work on android - airplane mode is on

Most android users, especially beginners, do not understand that one simple action can turn off the Internet on your smartphone.

Therefore, make sure that the settings allow data transfer. Make sure Airplane Mode is not accidentally turned on.

This mode is most often found in a wireless network and should always be disabled, unless of course you really are on an airplane, although now it seems that the Internet is already allowed on airplanes, or is thought to be allowed.

Internet on my phone is still not working - how to fix

There is another way that can be taken into account if nothing else fixes the network.

It involves removing the battery from the phone while it is on. Then, when the battery is removed, hold the power (off) button for 30 seconds and release.

Insert the battery and turn on the phone. If this does not work, then there is nothing left but to reboot the smartphone to factory settings.

That's probably all. The reasons, of course, are far from all, but in order not to waste your time, at the beginning of the entry I mentioned that I will only touch on the basic reasons.

Whoever failed to fix their Internet, write in the comments - we will solve the problem together. Good luck.