Parcel for fake new mail. How to track the load of new mail. Examples of TTN numbers of New mail

Novaya Pochta is a leading service in the market of courier and transport services in Ukraine. One of the important and demanded services is the tracking of cargo sent by the carrier company Nova Poshta. To track the package - means to find out about its location, status, date of dispatch, route, delivery option, cargo description and other useful information.

Gone is the need to wait for a notification from the post office. It is simple to work with the service: in a few seconds you will receive up-to-date information on shipments both within Ukraine and abroad.

Where is the parcel?

To find out where the package is, choose one of the available methods:

• search form on the site;
• the official website of the carrier;
• popular service "SMS-tracking";
• call on hotline support service and get the information of interest from the operator;
• ask the manager of the nearest branch for the latest information.

How to track the goods on the waybill?

Recipients and senders need the number of the consignment note, briefly TTN, to find out where the goods are moving. Such data is received by the sender when processing documents at the department. The declaration consists of 11 or 14 numbers, which are shown in the upper left corner of the document. These numbers are entered in the "Tracking number" column and click "Track". And within a couple of seconds the exact location of the cargo is known.

Express consignment note TTN

How to find a parcel?

After entering the warehouse of the NP, the order is entered into the database, processed, and assigned a digital internal code of the organization - the number of the declaration or the consignment note (TTN), which is reported to the sender. TTN code consists of 11 or 14 digits and begins with "1", "2" or "5":

• the number "1" at the beginning of the declaration is assigned to the goods transferred by the sender to the courier of the company;
• if the number “2” is at the beginning of the declaration - the invoice was sent online before the parcel arrives at the “NP” warehouse (such TTNs are assigned to online store shipments);
• the number "5" at the beginning of the waybill indicates that the shipment was delivered to the department directly by the sender, the declaration was drawn up on the spot, simultaneously with the receipt at the warehouse.

How to check by number?

To check the shipment, you must specify, in the search form, one of the information: the code of the trade invoice, the phone number of the recipient (sender), the name of the recipient.

Branches in Ukraine

By going to the category of "departments", everyone will find the desired department. The adapted interface allows you to do everything quickly. The network of the organization is 2 114 branches, 1 847 post offices throughout Ukraine. The number of employees exceeds 22,000

Every year the number of shipments increases significantly. 2016 year - 100 million items, 2017 - 130 million

Visit the official website

On the carrier's website, you can get data on the services provided. A special form that allows you to track the transfer, at the top left of the main page of the site.

To check, select the "Track" function, enter the invoice number and phone number in the form that appears, and click the "Find" button.

Clients using the "Personal Account" service, except for bonuses and additional services, can quickly track shipments - just log in, enter personal Area and select the tab of interest.

In addition to the place of localization of the cargo, the organization's website contains information about it.

Tracking international deliveries

LLC "New Mail International" provides delivery services from abroad - from the popular trading platforms China (aliexpress, taobao), the United States (ebay), Germany (zalando, bidclash), Poland (allegro), the Baltic countries. Tracking of foreign shipments is distinguished by the presence of an international tracking number or air waybill.

After crossing the border, passing customs control and receipts to the warehouse courier service parcels are assigned an internal shipping code of the shipping company.

International Tracking Number - 13-character alphanumeric code. The code is assigned in accordance with the requirements of the World Trade Union and contains encrypted data about the delivery method, the sending country. The two letters at the beginning of the code indicate the type of shipment (parcel post, letter, express parcel, etc.). The last two letters are the designation of the country according to the international standard. For instance: US - United States; CN - China; UA - Ukraine.

Find out about the location of the foreign parcel on the website of the organization "New Mail". You can track the cargo using the form (at the top of the screen). Enter the tracking code and phone number in the provided fields. It is important to follow the rule of foreign codes: enter capital letters, do not use spaces.

Track by recipient surname

You can receive and track only by TTN... We recommend that you check with the sender. If this is not possible, and the number of the express waybill has been lost, do not worry! It is worth contacting the nearest office, where the TTN number will be quickly restored. To renew, a company employee will require a passport and phone number.

Upon arrival of the transfer to the department, the person will be notified by SMS text message. The required information will be indicated there.

Track by phone number

The situation is identical as with the name of the recipient. It is impossible to track by phone number

Conclusion

These are the ways you can track the cargo at the New Mail. Possession of such information will make the ordering process much more pleasant. New mail thinks about the comfort of its customers. Therefore, he tries to serve quickly and efficiently. The organization regularly creates new services to facilitate collaboration.

Brief help on the results of tracking the Nova Poshta consignment notes.

condition

Departure status. Possible answers - "Wrong number", "The number you entered was not found in the New mail database", " NOT received "," received "," Electronic document under processing "(for this status recommendation from the site administration: try to track this cargo in the morning next day... This status is usually associated with a delay in the processing of invoices that are issued online. If the situation does not change, the consignor of the cargo must contact the New Post office from which the cargo was sent).

Arrival date

ESTIMATED date of receipt of the parcel at the warehouse in the recipient city or the date of targeted delivery. It is the calculated one - according to the delivery schedule of the New Mail.

Where now

The location of the shipment, if its "Status" is " NOT received ". Possible answers -" "Sent to the receiving city", "Located in the departure city", "At the transit warehouse", "Cargo at the main warehouse in the receiving city", "Sent to the receiving warehouse or for targeted delivery", " In stock. You can receive "," Registered. Wait for transfer "," In agent's car ".

From where

Inhabited location from which the departure was made.

Delivery option

The type of final destination of the shipment. Possible options are "To the warehouse" or "To the door (address).

Where to

The populated point to which the cargo was sent.

Warehouse

In the case of delivery "To the skalad", this point indicates a specific warehouse of New mail, to which the parcel will be delivered.

Return shipping

If return delivery is indicated, then upon receipt of the goods, you will need to send something back.

Cash on delivery amount, excluding shipping costs

This amount must be paid upon receipt of the shipment. This line contains the amount of cash on delivery, i.e. the amount that must be physically sent to the sender of the goods, without the cost of delivery of the goods and without the cost of transporting money.

Pays for transportation

The payer for the parcel transportation services rendered by New Mail is indicated. In most cases, this is either "Sender" or "Recipient".

Delivery payment form

Possible options are "Cash payment" or "Cashless payment".

Description of cargo

Specified by the sender short description contents of the shipment.

Amount to pay

The cost of the New mail service for the transportation of a parcel.

Return shipping TTN number (s)

If the goods were sent with "Return delivery", was received, and, accordingly, "Return delivery" was issued and sent, this paragraph indicates the number (or numbers, if several) of the "Return deliveries", which can also be tracked using our service.

Parent document number (TTN)

Conversely from the previous point. The number of the cargo of the New Mail, on the basis of which this shipment was made, is indicated here.

Yak vidstozhiti

Yaksho Ve bazhaєte otrimuvati results with Ukrainian language, it is recommended to vikoristovuvati on the new side of our site.

For your convenience, we have developed a page for which there is no unnecessary and distracting information. We recommend that you try using it and if you like it, use it.

To track your parcel, you need to take a few simple steps.
1. Go to the home page
2. Enter the track code in the field with the heading "Track mailing"
3. Click on the "Track your package" button located to the right of the field.
4. After a few seconds, the tracking result is displayed.
5. Study the result, and especially carefully the last status.
6. The projected delivery period, displayed in the track code information.

Try it, it's not difficult;)

If you do not understand the movement between postal companies, click on the link with the text "Group by company", which is located under the tracking statuses.

If you have any difficulties with statuses on english language, click the link with the text "Translate into Russian", which is located under the tracking statuses.

Carefully read the section "Information about the track code", there you will find approximate delivery times and other useful information.

If, during tracking, a block is displayed in a red frame with the heading "Pay Attention!", Carefully read everything that is written in it.

In these information blocks, you will find 90% of the answers to all your questions.

If in the "Pay Attention!" it is written that the track code is not tracked in the country of destination, in this case, tracking the parcel becomes impossible after the parcel is sent to the country of destination / after arriving at Moscow Distribution Center / Item Arrived at Pulkovo / Arrived at Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. Nothing, and nowhere. No way at all \u003d)
In this case, you need to wait for a notification from your post office.

To calculate the delivery time within Russia (for example, after export, from Moscow to your city), use the "Delivery Control Time Calculator"

If the seller promised that the package would arrive in two weeks, and the package travels for more than two weeks, this is normal, the sellers are interested in sales, and therefore they are misleading.

If less than 7-14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims to have sent the parcel, and the status of the parcel "the item pre-advised" / "Received email notification" does not change for several days, this is normal, you can read more by clicking on the link:.

If the status of a postal item does not change for 7 - 20 days, do not worry, this is normal for international postal items.

If your previous orders arrived in 2-3 weeks, and new package travels more than a month, this is normal, because parcels go by different routes, in different ways, they can wait for sending by plane for 1 day, or maybe a week.

If the parcel left sorting center, customs, intermediate point and new statuses are not present within 7 - 20 days, do not worry, the parcel is not a courier who carries the parcel from one city to your home. In order to appear new status, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Acceptance / Export / Import / Arrived at the place of delivery, etc., you can see the decoding of the main statuses of international mailings:

If, 5 days before the end of the protection period, the parcel is not delivered to your post office, you have the right to open a dispute.

If, based on the above, you do not understand anything, read this instruction again, and again, until you are completely enlightened;)

For detailed information about the status of your cargo / parcel, enter the receipt number (12 or 14 digits) starting with 1, 2 or 5 in the form above.
Input example: 59000065678922, 10012525572 or 20290007864403.

1. Our service New mail track parcel makes it possible to find out all the details of transportation. If the goods that were sent to the recipient have not been paid for, then this service will allow you to see the amount set by the sender, the commission for the transfer and delivery services, the city, time and number where your cargo will arrive.
Thus, the recipient of the cargo takes the amount of money that he needs. By tracking the details of the shipment, you can also check the working hours of a particular department again and check what you need to have with you to receive the goods. This is a kind of reminder provided to customers for fast and comfortable service.

Example: received check result

2. Current status - several options, "cargo sent", "cargo in transit", "cargo received"
Route - the city of the sender and the city of the recipient are indicated, the total length of the route is also indicated
Delivery option - warehouse-warehouse, doors-doors, doors-warehouse, warehouse-doors
Payment - in cash upon receipt
To pay - the amount for the services provided

3. Within 5 working days, taking into account the day of receipt of the shipment at the Recipient's office. For storage from the 6th working day, an additional fee is charged. The cost depends on the shelf life. If, within 25 (twenty five) working days from the date of receipt at the Consignee's office, the shipment has not been claimed by the Consignee or Sender from Nova Posta, then such shipment is considered unclaimed, and the liability of Nova Posta to the Sender for the safety of the shipment is terminated. The company "Nova Poshta" has the right to dispose of such shipment at its own discretion.

4. In order to pick up a postal item, you need to appear at the indicated office of the "New Mail" company and present your identity document. For physical. persons - this is the original passport, foreign passport, for legal entities - the original passport + power of attorney. Be extremely careful after accepting the cargo / shipment, which is confirmed by a signature on receipt of the cargo, claims regarding its content, quantity, integrity, damage, weight, volume, picking, etc.

5. TTN numbers are:

• 1 XXXXX XXXXX - if the sender transfers the goods to the courier
• 2 XXXXX XXXXX (XXX) - if the invoice is sent online
• 5 XXXXX XXXXX (XXX) - if the sender delivered the parcel to the company's office

What does TTN mean?

TTN - a consignment note, a document that is drawn up when providing freight forwarding services, in other words, it is a legal document intended for writing off inventory items, accounting on the way of their movement, posting, warehouse, operational and accounting, as well as for calculations for the carriage of goods and accounting for work performed.

Sample consignment note (TTN) "New Mail"

Nova Poshta is a large Ukrainian company specializing in express delivery of documents, various cargoes and postal items. Founded in 2001, already in 2014 it entered the international level and in just a year established mail message with 200 countries of the world. The company has 3,600 vehicles at its disposal, delivering goods daily to more than 28,000 settlements. Nova Poshta strives to make the delivery and tracking of goods as easy as possible for customers. In its work, the express delivery operator has included a system that allows you to track the Novaya Pochta parcel online.

Tracking New Mail parcels

Nova Poshta focuses on international standards and the experience of world leaders in express delivery. The ability of Nova Poshta to track a postal item is one of such innovations, which quickly gave results. Clients, whose number is constantly growing, appreciated the opportunity to independently trace the package of New Mail. The user-friendly interface of the site allows tracking operations even for those who first ordered the delivery of goods. The site is available in three languages \u200b\u200b- Ukrainian, English and Russian. Nova Poshta will track the delivery quickly and accurately.

New Mail allows any user to track the parcel absolutely free of charge, for this you only need to know the order's track number. At Novaya Poshta, the track corresponds to the world standard - it is a combination of Latin letters and numbers, usually thirteen-digit. To track the shipment, Nova Poshta added a separate window to the official website, where you need to insert the track number. The system itself will track the parcel of New mail and show you the location of your order. For registered users, the system, in addition to the ability of Nova Poshta to track cargo by the declaration number, offers a number of additional services. Now you have the opportunity not only to track the parcel of New Mail by number, but also to control the delivery process. You can give additional instructions regarding the conditions of transportation of goods and even choose a day and exact timewhen you want a parcel delivered to you. It is noteworthy that the terms of the order can be changed already during the delivery process, when on most other resources there is no possibility to change something after placing the order. New Mail sends the parcel as soon as possible, so that you will not face the problem of long delivery. For example, if you order a product from AliExpress and choose delivery by Nova Poshta, then instead of the usual two to three months, you will have to wait for the parcel a maximum of two to three weeks. Moreover, at Novaya Poshta, cargo tracking will be accurate and constant. The company is currently working on an additional door-to-door delivery service, but this service is not yet available in all regions. New Mail services will help you track the shipment at any stage of delivery.

Always with you

You can track your order from Nova Poshta through a special mobile appwhich is free to install on iOS and Android platforms. Now it has become even easier to track the goods of Nova Poshta by the number of the declaration! Wherever you are, at any time from your smartphone, you can track the parcel using the identification number with the "New Mail" application. Nova Poshta can track the parcel at any time of the day, and a convenient notification system will help you always be aware of the location of your order.

Nova Poshta tracks the parcel by the invoice number in just a few seconds, saving you time. Also, the system of New Mail in tracking parcels allows you to track the movement of several mailings at once. New Mail takes tracking of postal items to the next level, making the process simple, fast and reliable.