Job descriptions in housing. Job description and responsibilities of the chief (or regular) engineer of a homeowners' association or technical and industrial enterprise, energy engineer in housing and communal services, or estimator. Job responsibilities of the director of housing and communal services

Job description of the chief engineer of housing and communal services[name of organization, enterprise, etc.]

This job description has been developed and approved in accordance with the provisions of other legal acts governing labor relations.

1. General Provisions

1.1. The chief engineer of housing and communal services (HCS) belongs to the category of managers.

1.2. Appointment to the position of chief engineer of housing and communal services and his dismissal from office is carried out by order (instruction) of the head of the organization.

1.3. A person with a higher professional education and professional experience in housing and communal services of at least [term] years is appointed to the position of chief housing and communal services engineer.

1.4. The chief housing and communal services engineer reports to [position name] in his activities.

1.5. The chief housing and communal services engineer must know:

Resolutions, orders, orders, regulations in the field of housing and communal services, normative and methodological materials on the implementation of the concept of reform of housing and communal services in the Russian Federation;

Housing legislation, Housing Code of the Russian Federation;

Rules for the provision of public services;

Rules and regulations for the technical operation of housing stock;

Technology for the provision of housing and communal services;

Types and features of the provision of housing and communal services;

Standards for services for the operation and repair of housing for the population;

Standards, the mandatory requirements of which housing and communal services must meet;

Economics, organization of housing and communal services, labor and management;

Organization of material and technical support of the organization;

Production capacities and human resources of the organization, plans and diagrams of housing and communal services and utility networks for electricity, water and heat supply of the serviced territory;

Methods of resource-energy saving in housing;

The procedure for developing and approving plans for the financial and economic activities of the organization;

Fundamentals of planning, strategic and operational planning;

Fundamentals of production management;

The procedure for concluding and executing civil contracts;

The procedure for drawing up and agreeing on business plans for the production, economic and financial and economic activities of the organization;

Standards of office work (classification of documents, procedure for execution, registration, passage, storage, etc.);

Computer technology, communications and communications;

Fundamentals of labor legislation;

Rules and regulations for occupational health and safety, industrial sanitation and fire safety.

2. Functions

2.1. Planning and directing the technical activities of the organization.

2.2. Formation of orders for work on the maintenance, servicing and repair of housing stock and for the supply of utilities.

2.3. Technical support for the provision of housing and communal services.

2.4. Management of technical personnel of the organization.

3. Job responsibilities

The chief housing and communal services engineer performs the following job responsibilities:

3.1. Determines the policy and direction of the technical development of the organization.

3.2. Organizes maintenance of the housing stock (sanitary maintenance of houses and local areas; maintenance of structures, elements, components, engineering equipment of buildings, etc.).

3.3. Provides economic maintenance of buildings and premises in accordance with the rules and regulations of industrial sanitation, fire safety, and safety regulations.

3.4. Conducts an analysis of the technical condition of the housing stock, the level and quality of services provided and work performed, develops proposals to improve the quality of service to the housing stock, and expand the types of services provided.

3.5. Introduces resource-saving technologies.

3.6. Develops:

Requirements for the quality of maintenance and repair of housing stock;

Standards for the labor intensity of work performed and establish standards for the consumption of materials for their implementation;

3.7. Organized by:

Receiving and registering applications, maintaining records of repair work;

Drawing up a list of required work on maintenance and repair of housing stock.

3.8. Develops draft contracts in their technical part for the maintenance and repair of housing stock.

3.9. Manages major and current repair activities:

Water supply;

Sewerage;

Heat supply;

Gas supply;

Roofing;

Engineering equipment of the building (boiler equipment, pumps, fans and air conditioners, elevator equipment, intercoms, security alarms, antenna equipment, cable television, radio);

Instrumentation of buildings (heat, water, electricity, gas meters).

3.10. Ensures the improvement of management organization, increased labor productivity, cost reduction, rational use of production resources, and compliance of housing and communal services with current state standards.

3.11. Supervises:

Compliance with design, engineering and technological discipline, rules and regulations on labor protection, safety precautions, industrial sanitation and fire safety, requirements of sanitary authorities, as well as bodies exercising technical supervision;

The technical condition and use of the housing stock and the provision of housing and communal services;

Providing technical conditions for operation and maintenance of housing stock by contractors;

Preparing the housing stock for seasonal operating conditions;

The quality and volume of work performed and services provided.

3.12. Organizes work on maintaining technical documentation.

3.13. Organizes training and advanced training for technical workers.

4. Rights

The chief housing and communal services engineer, when performing his official duties, has the right to:

4.1. Providing organizational and technical conditions necessary for the performance of official duties.

4.2. Familiarization with the job description and other documents establishing his rights and responsibilities for his position, criteria for assessing the quality of performance of job duties and conditions for promotion.

4.3. Receiving, in the prescribed manner, information and materials necessary to perform official duties, as well as making proposals for improving management activities.

4.4. Submit proposals for improvement of work related to the responsibilities provided for in these instructions for consideration by management.

4.5. Get acquainted with draft decisions of the organization’s management relating to its activities.

4.6. Sign and endorse documents within your competence.

4.7. For all social guarantees provided for by law.

4.8. Protection of your personal data.

4.9. Professional development.

4.10. Other rights provided for by labor legislation.

5. Responsibility

The chief housing and communal services engineer is responsible for:

5.1. For failure to perform or improper performance of their job duties provided for in this job description - within the limits determined by the current labor legislation of the Russian Federation;

5.2. For causing material damage to the employer - within the limits determined by the current labor and civil legislation of the Russian Federation;

The job description has been developed in accordance with [name, number and date of document].

Head of Human Resources:

[initials, surname]

[signature]

[day month Year]

Agreed:

[initials, surname]

[signature]

[day month Year]

I have read the instructions:

[initials, surname]

[signature]

[day month Year]

The structure of the housing and communal services management company, its layout and the presence of certain divisions and positions in it depends on the size of the company itself and the number of houses that are under its management.

It is worth considering a generalized, typical organizational structure diagram, which may change and be adjusted depending on the specific situation.

Reference! Management is assigned, but this position may have another name (for example,). His responsibilities include many activities related to organizing the effective operation of the company.

In large management companies, in addition to the main manager, there are several more that are assigned to individual territories. They are called site managers and perform the same functions as a company director, but only in relation to a specific group of houses.

In this case, each site has its own dispatch and emergency service, which allows problems to be resolved locally.

The main areas of work of the site manager include:

interaction with the owners of housing located on the territory assigned to it;
monitoring compliance with safety and labor protection rules and regulations;
organization of maintenance and repair work on site;
interaction with government and control authorities;
monitoring the work of management company personnel assigned to the site.

As for the director, in this case he manages the overall work of the enterprise and distributes the performance of functions among various departments and positions. The functions of the site manager are in many ways similar to the responsibilities of the director of the management company, but are distributed more locally and are spelled out in detail in his job description.

The specific responsibilities of each employee should be outlined in their job descriptions. All jobs and positions available in the housing and communal services management company are enshrined in a special document -. Its presence is mandatory for any management company.

In addition to the number of jobs, the staffing table also indicates tariff rates, allowances and salaries provided for each position.

The typical organizational structure of a management company is functional, that is, it provides for the presence of several divisions that perform their generalized functions. It is worth considering in more detail these functions, as well as the divisions and positions by which they are implemented.

Technical control

An important area of work for every management company is technical control and supervision of the condition of the housing stock, which includes:

Such a division can be called differently: for example, a technical department or a technical supervision department. It is headed by the Deputy Director for Production or.

Management staff serving residents

The staff of a housing and communal services management company may include various positions - it all depends on its size and the number of apartment buildings it serves. There are certain positions that must be present on the staff of a management company if it plans to provide quality services.

Dispatcher

The dispatcher accepts applications from residents of houses that are under the management of the management company and forwards them to other structural units for consideration. Besides, According to the job description, the management company dispatcher is obliged to perform the following actions:

The dispatcher is responsible for failure to fulfill the duties specified in his job description.

Plumber

The management company's plumber must monitor the operation and serviceability of the heat and water supply systems, and also take the necessary measures to prevent breakdowns or eliminate them.

Reference! According to the instructions, the plumber must place orders for the tools, spare parts and materials he needs in his work and be responsible for their reasonable and careful use.

He can submit proposals to improve the work process for consideration by the management of the management company and demand comfortable working conditions for himself. Like any employee of the management company, the plumber is responsible for violating management orders, failure to comply with discipline and failure to fulfill his duties regulated by the job description.

Electrician

Its main task is to monitor the operation of electrical networks and eliminate any breakdowns or malfunctions in its functioning.

According to the job description, the responsibilities of a UK electrician are as follows:

The person holding this position in the management company is responsible for failure to fulfill the duties regulated by the job description. Also he will be responsible for all offenses that may arise as a result of his work activities.

Street cleaner

The janitor of the Criminal Code monitors the cleanliness of the local area of the area assigned to him. According to the job description, a janitor must not only clean. A person in this position must:

have the skill to use fire safety tools;
know the size and characteristics of the territory it serves;
know the telephone numbers of all emergency services.

If it seems to you that the janitor only sweeps the yard of your apartment building, you are wrong. Find out from ours what duties and rights this person has and what he is responsible for according to his job description!

Financial support

The second important and extensive area of work of the management company is financial and economic activity, which is implemented by performing the following tasks:

Note! The department responsible for financial support may be called the accounting, financial, economic or financial-economic department. It is also possible to operate several separate units performing such functions at once.

Its head is the financial (commercial) director or chief accountant of the management company. In addition, the housing and communal services management company may include the following positions:

economist– carries out calculations on the volume of resource consumption and establishes the cost of certain services that the management company provides to the population;
accountant– maintains accounting records for the enterprise, prepares the necessary documentation for submission and submits it to the tax authorities.

Remember, this is just a sample state. The scope of functions that are performed in this department is quite extensive, and their role is very important, because correct calculations of tariffs and services are the key to making a profit for the company and satisfying residents.

Legal activity

The last important area of the management company’s work is contractual and legal activities, the main tasks of which are:

This department is most often called legal or legal. Its availability is not always provided for - in most cases, the management company enters into an agreement with a third-party law firm to provide such services.

Record keeping in the management company

Proper documentation is an important part of the work of every enterprise, and management company is no exception. Since the volume of document flow in a company is usually large, this should be handled by a qualified employee with appropriate education and experience in this field.

Employees in the following positions may be responsible for the management of the management company:

secretary;
clerk;
businessman;
assistant director;
administrator.

Regardless of the job title, the functions of this employee will be similar:

If the management company is small, some of these functions can be assigned to other company employees: dispatcher,.

Part of the functions for carrying out office work in the management company can be transferred and the head of the subscriber department, who is responsible for the following:

is responsible for concluding agreements between the management company and residents of apartment buildings;
controls the correctness of payments;
appoints controllers to the area entrusted to him;
monitors the debts of residents to the management company, if necessary, prepares documents for collecting receivables from them;
prepares reports on the work of his department.

The preparation of documentation in the management company must be carried out taking into account all established requirements and standards.

Examples of specific documents that are drawn up in management companies can be:

Application to the Criminal Code (can be provided by residents for various purposes).
Report on settlements with suppliers and contractors.
Settlement and payment document.
Minutes of the general meeting of the founders of the management company.
Logs of work performed, etc.

Besides, The management company must register all statements and complaints, received from residents, as well as measures taken to eliminate them.

Most often, this information is recorded in special journals, which must be bound and numbered in accordance with established requirements.

To simplify paperwork in the organization, you need to take care in advance to prepare templates for various documents. For example, make ready-made forms, statements and acts that, if necessary, can be easily printed and quickly filled out.

Public Relations Department

A separate structural unit of the Criminal Code is the department for work with the population, the more familiar name for citizens is the passport office. The responsibilities of the passport office staff include:

Issuance or replacement of a passport.
Preparation and execution of documents related to the registration and deregistration of citizens in a certain apartment (including the initial registration of a newborn child).
Issuing certificates and other supporting documents (for example, extracts from the house register) to residents based on their applications.

Prepares all necessary documents based on citizens’ requests, issues them and maintains the necessary records.

Important! The subordination of the passport office is double - on the one hand, to a specific Criminal Code, on the other, to the Main Directorate for Migration Affairs of the Ministry of Internal Affairs.

The organizational structure of a management company, like any other company, depends on the scale of its activities and the variety of functions performed. The main areas of work of the management company are technical, financial and legal.

When developing the organizational structure of a particular company, you need to focus specifically on these areas, providing for the presence of appropriate positions and departments.

As for the director, in this case he manages the overall work of the enterprise and distributes the performance of functions among various departments and positions. The specific responsibilities of each employee should be outlined in their job descriptions. All jobs and positions in the housing and communal services management company that are available in the management company are fixed in a special document - the staffing table. Its presence is mandatory for any management company. In addition to the number of jobs, the staffing table also indicates tariff rates, allowances and salaries provided for each position. The typical organizational structure of a management company is functional, that is, it provides for the presence of several divisions that perform their general functions. It is worth considering in more detail these functions, as well as the divisions and positions by which they are implemented.

Technical control An important area of work for every management company is technical control and supervision of the condition of the housing stock, which includes:

analysis, planning and organization of house maintenance work;
planning and carrying out repair work;
receiving and registering applications from building residents (for example, regarding the organization of repairs);
control over the volume and quality of supplied utilities;
development and maintenance of technical documentation.

This division can be called differently: for example, a technical department or a technical supervision department. It is headed by the deputy production director or chief engineer.
Housing and communal services management company: the staff may also include the following positions:

application to the Criminal Code (can be provided by residents for various purposes);
report on settlements with suppliers and contractors;
settlement and payment document;
minutes of the general meeting of the founders of the management company;
logs of work performed, etc.

In addition, the management company must register all statements and complaints received from residents, as well as the measures taken to eliminate them.

Job descriptions of housing and communal services

Management companies that operate in the field of housing and communal services are legal entities. Therefore, they are subject to many requirements, including those related to the presence of an officially established organizational structure and staffing table.

Housing and communal services manager job description

issuance or replacement of a passport;

Pyatnitskoe highway, Mitino, Krasnogorsky district, d.… Full description Vector Investments, Moscow, Pyatnitskoe highway - job-mo.ru: 2 weeks ago Public relations specialist In housing and communal services Job responsibilities: .
He must also have negotiation skills and work with people. Knowledge of legislation, working with software, and basic document management is required.
Responsibilities of a housing and communal services specialist for information disclosure - job description The employee is engaged in collecting information, consolidating it, and disclosing it. Data about the management company must be published on the website of the management company.

The specialist prepares reports on the management of apartment buildings. Conclusion Providing services to the population at a high level is impossible without competent specialists.
When hiring employees to work in a management company, the head of the organization must be guided by professional standards accepted in the industry. A special point will be the presence of a job description.

All job descriptions of specialists in the housing and communal services sector: working with the public, customer service department and others

The point is that the procedure for applying professional standards will change. For example, the activities of an electrician in elevators are regulated by Order No. 754 n dated December 20, 2013; employee whose job responsibilities include managing the housing stock, order No. 233 n dated April 11, 2014; installer of boiler room equipment - order No. 929 n dated November 21, 2014. Specified functional responsibilities of employees

Job descriptions are among the most important documents of the organization; the professional activities of workers are based on them.

Having received the job description, the specialist becomes familiar with his rights.

Job description of a specialist for control of payment collection in the housing and communal services sector

Management of the Criminal Code, in accordance with the legislation of the Russian Federation.

Maintaining accounting accounting, based on common accounting principles.

reporting in the Russian Federation for legal entities. Search for qualified personnel. Organization of proper document management and storage.

Control over the execution of orders.

Supplying employees with necessary work supplies and monitoring their use.

You can learn about how to create your own management company as a business, obtain a license to operate in the housing and communal services sector and register on the GIS Housing and Communal Services website and participate in an open competition from our articles.

Housing and communal services management company: staff structure, composition of positions and scheme

It is worth considering a generalized model of the organizational structure, which can change and be adjusted depending on the specific situation.

Management is assigned to the director of the management company, but this position may have another name (for example, manager of the management company). His responsibilities include many activities related to organizing the effective operation of the company.

In this case, each site has its own dispatch and emergency service, which allows problems to be resolved locally. The main areas of work of the site manager include: The functions of the site manager are in many ways similar to the responsibilities of the director of the management company, but are distributed more locally.

As for the director, in this case he manages the overall work of the enterprise and distributes the performance of functions among various departments and positions.

Job descriptions for housing and communal services specialists

Internal labor regulations. 4.9. Labor protection rules and regulations. 5. The inspector for monitoring the execution of orders reports to (the director of the enterprise; the head of a structural unit; other official) 1.

Monitors the timely execution by structural divisions of the enterprise and individual specialists of decisions, orders, instructions, and instructions from the management of the enterprise.

2. Checks the compliance of draft orders and instructions prepared at the enterprise with the documents of higher organizations on the basis of which they are issued. 3. Fills out control cards and keeps files of orders, instructions and other documents, as well as instructions that require control over their execution. 4. Keeps operational records of the passage of documents.

Functions 2.1. Planning and directing the technical activities of the organization. 2.2. Formation of orders for work on the maintenance, servicing and repair of housing stock and for the supply of utilities. 2.3. Technical support for the provision of housing and communal services. 2.4. Management of technical personnel of the organization. 3. Job responsibilities The chief housing and communal services engineer performs the following job responsibilities: 3.1. Determines the policy and direction of the technical development of the organization. 3.2. Organizes maintenance of the housing stock (sanitary maintenance of houses and local areas; maintenance of structures, elements, components, engineering equipment of buildings, etc.). 3.3. Provides economic maintenance of buildings and premises in accordance with the rules and regulations of industrial sanitation, fire safety, and safety regulations. 3.4.

Job descriptions of housing and communal services

Sample job descriptions for housing and communal services

This will greatly facilitate work with residents and streamline the process of maintaining internal documentation. A separate structural unit of the Criminal Code is the department for work with the population, the more familiar name for citizens is the passport office.
The responsibilities of the employees of this department include:

issuance or replacement of a passport;
preparation and execution of documents related to the registration and deregistration of citizens in a certain apartment (including the initial registration of a newborn child);
issuing certificates and other supporting documents (for example, extracts from the house register) to residents based on their applications.

The passport officer prepares all these documents based on citizens’ requests, issues them and maintains the necessary records.

Job Descriptions

Job description of a specialist in GIS housing and communal services An employee is engaged in filling out the website of the management company.

Job description of the chief engineer of housing and communal services

Conducts an analysis of the technical condition of the housing stock, the level and quality of services provided and work performed, develops proposals to improve the quality of service to the housing stock, and expand the types of services provided. 3.5. Introduces resource-saving technologies. 3.6. Develops: - requirements for the quality of maintenance and repair of housing stock; - recommendations on methods and technical solutions for eliminating detected defects; - standards for the labor intensity of work performed and establishes standards for the consumption of materials for their implementation; 3.7.
Organizes: - receiving and registering applications, keeping records of repair work; - compiling a list of required work on maintenance and repair of housing stock. 3.8. Develops draft contracts in their technical part for the maintenance and repair of housing stock.

Standard job descriptions in the housing and communal services sector

Providing organizational and technical conditions necessary for the performance of official duties. 4.2. Familiarization with the job description and other documents establishing his rights and responsibilities for his position, criteria for assessing the quality of performance of job duties and conditions for promotion.

4.3. Receiving, in the prescribed manner, information and materials necessary to perform official duties, as well as making proposals for improving management activities. 4.4. Submit proposals for improvement of work related to the responsibilities provided for in these instructions for consideration by management. 4.5.

Standard job descriptions in the housing and communal services sector in the Republic of Belarus

Technical control
Financial support
Legal activity
Record keeping in the management company
Public relations department of the management company

Organizational structure of a management company in the housing and communal services sector The structure of a housing and communal services management company, the diagram and the presence of certain divisions and positions in it depends on the size of the company itself and the number of houses that are under its management. It is worth considering a generalized model of the organizational structure, which can change and be adjusted depending on the specific situation.

Management is assigned to the director of the management company, but this position may have another name (for example, manager of the management company).
I approve [position, signature, full name of the manager or other official authorized to approve the job description] [date, month, year] M.P. Job description of the chief engineer of housing and communal services [name of organization, enterprise, etc. ] This job description has been developed and approved in accordance with the provisions of the Labor Code of the Russian Federation and other regulations governing labor relations. 1. General provisions 1.1. The chief engineer of housing and communal services (HCS) belongs to the category of managers. 1.2. Appointment to the position of chief engineer of housing and communal services and his dismissal from office is carried out by order (instruction) of the head of the organization. 1.3.

He must also have negotiation skills and work with people. Knowledge of legislation, working with software, and basic document management is required. Responsibilities of a housing and communal services specialist for information disclosure - job description The employee is engaged in collecting information, consolidating it, and disclosing it. Data about the management company must be published on the website of the management company. The specialist prepares reports on the management of apartment buildings. Conclusion Providing services to the population at a high level is impossible without competent specialists. When hiring employees to work in a management company, the head of the organization must be guided by professional standards accepted in the industry. A special point will be the presence of a job description. Every specialist who is hired must have this document.

Job descriptions of housing and communal services

of the Autonomous Republic of Crimea, the Council of Ministers of the Autonomous Republic of Crimea, decisions of the city council, its executive committee, orders of the city mayor, acts of legislation, regulatory documents relating to work with citizens’ appeals. Must know: the practice of applying current legislation, the Laws of Ukraine “On Citizens’ Appeals”, “On corruption”, Decrees of the President of Ukraine “On measures to ensure the constitutional rights of citizens to appeal”, “On additional measures to ensure the implementation by citizens of the constitutional right to appeal”; rules of business etiquette, basic principles of working on a computer and corresponding programs, rules for operating computer equipment; state language at the level of business communication and use; Charter of the communal enterprise “Zhilischnik-1”; instructions for office work; rules and regulations of labor protection and fire protection.

If the head of the department is absent, then the report must be made to the person who replaces him.

Responsibilities include participation in the development of regulations and their editing.
In addition, an administration employee must deal with letters and other requests from citizens on issues that are within the jurisdiction of the department; monitor the work of contractors and interact with government authorities.
Job description of a housing and communal services specialist in the subscriber department An employee whose place of work is the housing and communal services subscriber department is responsible for generating receipts. The management company sends them to the population.

His responsibilities include filling the database and making the necessary changes.

Housing and communal services manager job description

We are talking about working with accruals and payments made by the population for the services of the management company.

An employee of the subscriber department must solve the tasks assigned to him by the head of the department; do office work.
In addition, the specialist’s responsibilities may include preparing and conducting presentations. This vacant position is filled by persons who have received secondary specialized education.
Job description of a specialist in GIS housing and communal services An employee is engaged in filling out the website of the management company. His responsibilities include uploading data into the GIS Housing and Public Utilities system.
He must monitor what news appears in the system. His tasks also include tracking changes in the system and monitoring the disclosure of information. Today, all companies that operate in the housing and communal services sector and supply services to the population must publish reports in the GIS Housing and Communal Services system.

issuance or replacement of a passport;
preparation and execution of documents related to the registration and deregistration of citizens in a certain apartment (including the initial registration of a newborn child);
issuing certificates and other supporting documents (for example, extracts from the house register) to residents based on their applications.

The passport officer prepares all these documents based on citizens’ requests, issues them and maintains the necessary records.

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Job description of a specialist working with the public in the housing and communal services sector download

TASKS AND RESPONSIBILITIES. 2.1. Ensures the organization of paperwork based on citizens' appeals to higher organizations in accordance with existing legislation. 2.2. Develops methods aimed at improving paperwork based on applications from citizens who have applied to higher authorities. 2.3. Regulates the work on effective interaction with the departments of the communal enterprise "Zhilishchnik-1" and with the municipal management department of the Evpatoria City Council on issues related to citizens' appeals to higher organizations.

2.4. Controls, within its competence, the implementation of legislative acts and decisions of the executive committee of the city council on issues of working with citizens’ appeals, analyzes the state of this work and makes proposals to eliminate negative and consolidate positive trends. 2.5.
Financial support The second important and extensive area of work of the management company is financial and economic activity, which is implemented by performing the following tasks:

analysis of the financial activities of the management company and monitoring its results;
calculating the cost of services provided to clients (that is, residents of apartment buildings) and determining the amount of payments for these services;
working with debtors and receiving applications from citizens on payment issues;
transfer of funds to pay for utility services to their suppliers;
calculation of wages for company employees;
attracting investments and determining the funds necessary for repair work;
opening and maintaining personal accounts for residents.

The department may be called an accounting, financial, economic or financial-economic department.
Data on tariffs that were set for housing payments are subject to disclosure. The system also contains information about debtors who have not paid their utility bills. In addition, the following information must be loaded into the system:

title documents of the management company;
electronic passports of apartment buildings (MKD);
readings that were taken from household metering devices;
planning repair work;
rates;
carrying out repair work on houses and common property;
what decisions did homeowners make;
financial documents (submitted electronically);
reports on work with the population, etc.

Publishing this data on the portal is the responsibility of the specialist.
You can enter information into the system automatically or manually.
In addition, the organization must take into account the regulations and job descriptions adopted in this area. These documents regulate the activities of the management company. Job descriptions are among the most important documents of the organization; the professional activities of workers are based on them.
Having received the job description, the specialist becomes familiar with his rights. The document lists the responsibilities as well as his powers. Thanks to the presence of instructions, it becomes clear how the work of a specialist differs from the work of his colleagues. A job description allows you to correctly divide responsibilities between employees and prevent conflicts. Each new employee is given his own document upon hiring. Job description of the chief specialist of the housing and communal services department of the administration A specialist of the housing and communal services department who works in the administration is appointed to the position after an order.

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Job description of a specialist working with the public in the housing and communal services sector download

Job descriptions of housing and communal services

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Housing and communal services manager job description

economists;
engineers;
accountants;
legal advisers;
energy;
mechanics;
standardizers, etc.

In addition, assistants to the persons mentioned above also fall into this category. Professional standards for housing and communal services workers From the beginning of July 2017, No. 122-FZ will come into force, and changes will be made to the Labor Code of the Russian Federation. The point is that the procedure for applying professional standards will change.
The Ministry of Labor of the Russian Federation has issued a number of orders containing information on the professional standards of housing and communal services specialists.

Job description of a specialist in working with the population of a management company

It's fast and free! Table of contents:

Organizational structure of a management company in the housing and communal services sector
Technical control
Financial support
Legal activity
Record keeping in the management company
Public relations department of the management company

Job description of leading housing and communal services specialist

Legal activity The last important area of work of the management company is contractual legal activity, the main tasks of which are:

development, preparation and legal registration of contracts in various areas of activity (supply of housing and communal services, rent), checking them for compliance with current legislation;
conducting claims and lawsuits, representation in courts and official government bodies;
consideration and preparation of responses to residents' complaints;
development and verification of internal documentation of the management company for compliance with current legislation;
providing consulting assistance (both to residents and company employees).

This department is most often called legal or legal.
Job description for an inspector for work with the population of the communal enterprise "Zhilishchnik-1" /. A COMMON PART. 1.1. The main tasks of the inspector for work with the population (hereinafter referred to as the inspector) of the Zhilischnik-1 municipal enterprise are to organize and carry out a daily clear record of all written statements from citizens received through higher organizations, as well as printing responses to them. 1.2. The inspector is appointed to the position by order of the director of the Zhilischnik-1 utility company in accordance with the Labor Code. 1.3. The inspector must have a higher education in the relevant professional field at the educational and qualification level of a master's or specialist. No work experience requirements. 1.4. In his work, the inspector reports to the director of the Zhilishchnik-1 utility company. 1.5.
It is also possible to operate several separate units performing such functions at once. Its head is the financial (commercial) director or chief accountant. In addition, the housing and communal services management company may include the following positions:

Economist - carries out calculations on the volume of resource consumption and establishes the cost of certain services that the management company provides to the population.
Accountant – maintains accounting records for the enterprise, prepares the necessary documentation for submission and submits it to the tax authorities.

Remember, this is just a sample state.

The scope of functions that are performed in this department is quite extensive, and their role is very important. Correct calculations of tariffs and services are the key to profit for the company and satisfaction of residents.

Job description of a specialist working with the public in the housing and communal services sector download

It's fast and free! Table of contents:

Masters of housing and communal services: who they are, their role
Professional standards for housing and communal services workers
Specified functional responsibilities of employees
Job description of the chief specialist of the housing and communal services department of the administration
Job description of housing and communal services specialist of subscriber department
Job Description for GIS Housing and Public Utilities Specialist
Responsibilities of a specialist in working with the public in the housing and communal services sector - job description
Master of Housing and Communal Services
Responsibilities of a housing and communal services specialist for information disclosure - job description
Conclusion

Masters of housing and communal services: who they are, their role The legislation categorizes those persons who are engaged in engineering and technical work as specialists.

The employee’s responsibilities include preparing a report for the head of the management company; interaction with authorities regarding complaints filed by the public.
An employee of the management company takes part in the formation of Councils of apartment buildings, holds meetings, holds meetings of owners and provides their documentary support.
In addition, the specialist’s responsibilities include systematizing documents and maintaining databases of meetings; preparation of reports and their submission to the appropriate authorities for verification.

Master of Housing and Communal Services A specialist in housing and communal services must know SNIPs and technical documentation, have information about established standards for energy consumption. Skills in the field of engineering infrastructure of housing and communal services, as well as in the field of energy are important.
For example it could be:

secretary;
clerk;
businessman;
assistant director;
administrator.

Regardless of the job title, the functions of this employee will be similar:

receiving and registering incoming correspondence;
execution and registration of outgoing documents;
maintaining current company documentation (for example, various journals);
preparing documents for filing in the archives;
receiving and registering applications from citizens;
conducting business correspondence and telephone conversations;
preparation and execution of internal company documentation.

If the management company is small, some of these functions can be assigned to other company employees: dispatcher, passport officer, head of the subscriber department. Job description of the head of the subscriber department of the management company.

job descriptions of engineering and technical workers of housing departments

JOB DESCRIPTION FOR THE MASTER OF THE HOUSING EDUCATION

1. GENERAL PROVISIONS

1.1. The foreman of the housing department (housing and maintenance area) belongs to the category of managers, is appointed to the position and dismissed from it by order of the director of the enterprise upon the recommendation of the head of the housing department.

1.2. A person with a higher technical education and work experience in production for at least one year or secondary specialized education and work experience in production for at least three years is appointed to the position of housing department foreman.

1.3. The housing department foreman reports directly to the head of the housing department.

1.4. During the absence of the housing department foreman (illness, vacation, business trip, etc.), his duties are performed by a person appointed in the prescribed manner, who is responsible for their proper performance.

1.5. The housing department master must know:

Resolutions, instructions, orders, normative documents and guidance materials of higher and other bodies concerning the activities of the enterprise’s housing stock;

Labor protection rules and regulations. industrial sanitation and fire protection.

2. JOB RESPONSIBILITIES

The housing department master performs the following duties:

2.1. Manages the department headed by the safety and current repairs and maintenance of the housing stock of the housing department in accordance with the rules and regulations of technical operation, ensures the uninterrupted operation of equipment and devices in residential buildings, proper maintenance of external improvement elements, compliance with sanitary, technical and fire safety rules.

2.2. Provides workers with the necessary materials, controls their economical use, and eliminates the causes of disruption to the progress of work.

2.3. Ensures and carries out daily monitoring of workers’ compliance with production and labor discipline, their strict compliance with rules and regulations on labor protection, safety precautions and industrial sanitation, and fire safety.

2.4. Monitors the implementation of repair work at the request of residents.

2.5. Conducts preventive inspections of apartments and buildings, works with the public and elders at home to ensure the safety of the housing stock, protects green spaces, involves residents in the improvement of courtyard areas, children's and sports grounds, and conducts mass cleanup days.

2.6. Draws up estimates for the current repair of buildings, reports on damage to the property of owners and tenants of residential premises for independent reasons.

2.7. Provides all types of production briefings to workers.

2.8. Prepares production in a timely manner, issues work orders to workers to carry out work, monitors compliance with technological processes, promptly identifies and eliminates the causes of their violation, and checks the quality of work performed.

2.9. Promotes the development of combining professions, expanding service areas, organizes work to improve the qualifications and professional skills of workers and foremen, takes part in the tariffing of work and the assignment of qualification categories to site workers.

2.10. Presents proposals to encourage distinguished workers at the site or bring them to disciplinary liability for violations of production and labor discipline, apply material sanctions if necessary, and conduct educational work in the team.

RIGHTS

The housing department master has the right:

3.1. Gets acquainted with the draft decisions of the enterprise management regarding the housing stock of housing and communal services.

3.3. Submit proposals for improving the maintenance of the housing stock for consideration by the management of the housing department.

4. RESPONSIBILITY

The housing department master is responsible for:

JOB DESCRIPTION
ENGINEER IHousing Department CATEGORIES

1. GENERAL PROVISIONS

1.1. Engineer I The housing department category belongs to the category of specialists, is hired and dismissed by order of the director of the enterprise.

1.2. For the position of engineer I The housing department category is assigned to a person who has a higher professional (technical) education and at least 3 years of work experience in the field.

1.3. During the engineer's absence I category housing department (business trip, vacation, illness, etc.) his duties are performed by a deputy appointed in the prescribed manner, who bears full responsibility for the proper and timely performance of the duties assigned to him.

1.4. In the performance of his duties, an engineer I category reports directly to the head of the housing department.

1.5. In his activities, an engineer I housing department category is guided by:

Legislative and other regulations governing the production and economic activities of the enterprise;

Methodological and regulatory materials relating to the activities of the housing stock of housing departments;

Rules and regulations for the technical operation of housing stock;

Charter of the enterprise;

Orders and instructions from the director of the enterprise, the chief engineer and the head of the housing department;

1.6. Engineer I categories Housing department should know:

Resolutions, instructions, orders, normative documents and guidance materials of higher and other bodies concerning the activities of the housing stock of housing and communal services;

Rules and regulations for the technical operation of housing stock;

Fundamentals of labor legislation of the Russian Federation;

Fundamentals of economics, labor organization and management;

Rules and regulations of labor protection, safety, industrial sanitation and fire protection.

2. JOB RESPONSIBILITIES

Housing Department Engineer I category performs the following duties:

2.1. Organizes work on the safety and maintenance of the housing stock of housing and communal services in accordance with the rules and regulations of technical operation, ensures the uninterrupted operation of engineering equipment and devices in residential buildings, proper maintenance of external improvement elements, compliance with sanitary, technical and fire safety rules.

2.2. Organizes work on preventive inspection of the housing stock of the housing department and its scheduled and extraordinary routine repairs.

2.3. Receives planned tasks and technical documentation from the head of the housing department, develops and sets tasks for site foremen and monitors their implementation.

2.4. Monitors the quality and timely preparation of the housing stock for operation in the autumn and winter period.

2.5. Takes measures to timely provide housing departments with high-quality materials, equipment, tools and special clothing for uninterrupted and rhythmic work, economical consumption of energy resources and materials, and reduction of labor costs for maintaining the housing stock.

2.6. Instructs site foremen and provides them with the necessary practical assistance in their work, analyzes together with the foremen the causes of defects and eliminates them.

2.7. Monitors compliance by housing department employees with rules and regulations on labor protection, safety and fire protection.

2.8. Controls the use of residential, non-residential and basement premises for their intended purpose, works with tenants and owners of premises, and attracts residents to improve local areas.

2.9.Does not allow work to be performed on faulty equipment, the use of faulty tools, or the use in production of raw materials that do not meet technical specifications.

2.10. Draws up and submits to the enterprise technical department (production and technical department) defect reports, spring and autumn inspection reports, long-term plans for current repairs, analysis of applications received from housing department residents, checks work orders for completed work and write-off of materials.

2.11. Draws up documentation on labor protection, safety precautions, fire protection.

2.12. Reception of the population on established days and hours.

2.13. Leads and carries out daily monitoring of compliance with labor discipline, norms and regulations on labor protection, safety, fire safety, ensures healthy and safe working conditions.

3. RIGHTS

Housing Department Engineer I category has the right:

3.1. Get acquainted with the draft decisions of the enterprise management regarding the housing stock of housing and communal services.

3.2. Participate in discussions of issues related to the duties performed by him.

3.4. Sign and endorse documents within your competence.

3.5. Make proposals to reward distinguished employees and impose penalties on violators of production and labor discipline.

3.6. Require the management of the enterprise to provide assistance in the performance of their official duties and the exercise of rights.

4. RESPONSIBILITY

Housing Department Engineer I category is responsible for:

4.1. For failure to fulfill (improper performance) of their duties provided for in these instructions - in accordance with the current labor legislation of the Russian Federation.

4.2. For offenses committed in the course of carrying out its activities - in accordance with the current administrative, criminal and civil legislation of the Russian Federation.

4.3. For causing material damage - in accordance with the current legislation of the Russian Federation.

4.4. For failure to comply with labor protection and safety rules and regulations. Fire protection.

JOB DESCRIPTION
HEAD OF THE HOUSING EDUCATION

1. GENERAL PROVISIONS

1.1. The head of the housing department (housing and maintenance area) belongs to the category of managers, is appointed to the position and dismissed from it by orders of the director of the enterprise.

1.2. A person with a higher professional education and professional experience in housing and communal services of at least 3 years is appointed to the position of head of the housing and communal services department.

1.3. The head of the housing department reports directly to the director and chief engineer of the enterprise.

1.4. During the absence of the head of the housing department (illness, vacation, business trip, etc.), his duties are performed by a deputy (in his absence, a person appointed in the prescribed manner), who is responsible for their proper execution.

1.5. In his work, the head of the housing department is guided by:

Legislative and other regulations governing the production and economic activities of the enterprise;

Methodological and regulatory materials, orders (instructions) of higher authorities on economic issues relating to the activities of the housing stock entrusted to him;

Rules and regulations for the technical operation of the housing stock, the Housing Code of the Russian Federation;

Charter of the enterprise;

Orders and instructions of the director and chief engineer of the enterprise;

This job description;

1.6. The head of the housing department must know:

Resolutions, instructions, orders, normative documents and guidance materials of higher and other bodies relating to the maintenance and repair of the housing stock entrusted to him;

The procedure for concluding rental agreements for residential premises, as well as certification of the housing stock;

Rules and regulations for the technical operation of housing stock;

Fundamentals of economics, labor organization and management;

Fundamentals of labor legislation of the Russian Federation;

Rules and regulations of labor protection, industrial sanitation, safety and fire protection;

2. OFFICERS RESPONSIBILITIES

The head of the housing department performs the following duties:

2.1. Organizes the maintenance and ongoing repairs of the housing stock entrusted to him, in accordance with the rules and regulations of technical operation, ensures the uninterrupted operation of equipment and devices in residential buildings, proper maintenance of elements of external improvement, compliance with sanitary, technical and fire safety rules, as well as the performance of all types of work, necessary for the normal operation and safety of the housing stock.

2.2. Organizes work on preventive inspection of residential and non-residential buildings and structures, manages the compilation and approves a list of houses and scope of work for inclusion in the plan for routine repairs of the housing stock, which is submitted to the PTO (production and technical department) of the enterprise.

2.3. Ensures timely preparation of housing for use in the autumn-winter period.

2.4. Ensures the implementation of established plans and rational management of housing.

2.5. Ensures timely preparation of reasonable requests for material and technical supplies, receipt of construction materials and their rational use.

2.6. Organizes the development of measures to reduce operating costs and reduce labor costs for maintaining the housing stock.

2.7. Ensures proper improvement and maintenance of households, involving the population in the work of improving the health, improvement and sanitary maintenance of the territory.

2.8. Monitors the correct use of residential, non-residential and basement premises and equipment, timely implementation of routine repairs by tenants and owners of residential premises.

2.9. Receives residents.

2.10. Takes measures to provide housing departments with qualified personnel, to make the best use of the knowledge and experience of workers, to create healthy and safe working conditions, to strictly adhere to the work schedule, to observe labor and production discipline, to resolve all issues within its competence regarding labor protection and safety - on a daily basis .

3. RIGHTS

The head of the housing department has the right:

3.1. Gets acquainted with draft decisions of the enterprise management regarding the entrusted housing stock.

3.2. Participate in discussions of issues related to the duties performed by him.

3.3. Submit proposals for improving the maintenance of the housing stock for consideration by the enterprise management.

3.4. Interact with the heads of all structural divisions of the enterprise.

3.5. Sign and endorse documents within your competence.

3.6. Make proposals to reward distinguished employees and impose penalties on violators of production and labor discipline.

3.7. Require the management of the enterprise to provide assistance in the performance of their official duties and the exercise of rights.

4. RESPONSIBILITY

The head of the housing department is responsible for:

4.1. For failure to fulfill (improper performance) of their duties provided for in these instructions - in accordance with the current labor legislation of the Russian Federation.

4.2. For offenses committed in the course of its activities - in accordance with the current administrative, criminal and civil legislation of the Russian Federation.

4.3. For causing material damage - in accordance with the current legislation of the Russian Federation.

4.4. For the general condition and organization of work on labor protection, safety and fire safety.

4.5. For the reliability of the reporting data presented to the municipal unitary enterprise “Zhilkomservice” and the economic and financial activities of the housing department.

I approve

[position, signature, full name.

manager or other

official authorized

approve

[organizational and legal form, job description]

name of organization, [day, month, year]

enterprises] M.P.
Job description

chief engineer of housing and communal services [name of organization, enterprise, etc.]

This job description has been developed and approved in accordance with the provisions of the Labor Code of the Russian Federation and other regulations governing labor relations.
1. General Provisions
1.1. The chief engineer of housing and communal services (HCS) belongs to the category of managers.

1.2. Appointment to the position of chief engineer of housing and communal services and his dismissal from office is carried out by order (instruction).

1.4. The chief housing and communal services engineer in his activities reports to [, position title].

1.5. The chief housing and communal services engineer must know:

— decrees, orders, orders, regulations in the field of housing and communal services, normative and methodological materials on the implementation of the concept of reform of housing and communal services in the Russian Federation;

— housing legislation, Housing Code of the Russian Federation;

— rules for the provision of public services;

— rules and regulations for the technical operation of housing stock;

— technology for providing housing and communal services;

— types and features of the provision of housing and communal services;

— standards for services for the operation and repair of housing for the population;

— standards, the mandatory requirements of which housing and communal services must meet;

— economics, organization of housing and communal services, labor and management;

— organizing the logistics of the organization;

— production capacities and human resources of the organization, plans and diagrams of housing and communal services and utility networks for electricity, water and heat supply of the serviced territory;

— methods of resource-energy saving in housing;

— the procedure for developing and approving plans for the financial and economic activities of the organization;

— basics of planning, strategic and operational planning;

— basics of production management;

— the procedure for concluding and executing civil contracts;

— the procedure for drawing up and approving business plans for the production, economic and financial and economic activities of the organization;

— standards of office work (classification of documents, procedure for execution, registration, passage, storage, etc.);

— means of computer technology, communications and communications;

— basics of labor legislation;

— rules and regulations of occupational health and safety, industrial sanitation and fire safety.
2. Functions
2.1. Planning and directing the technical activities of the organization.

2.2. Formation of orders for work on the maintenance, servicing and repair of housing stock and for the supply of utilities.

2.3. Technical support for the provision of housing and communal services.

2.4. Management of technical personnel of the organization.
3. Job responsibilities
The chief housing and communal services engineer performs the following job responsibilities:

3.1. Determines the policy and direction of the technical development of the organization.

3.2. Organizes maintenance of the housing stock (sanitary maintenance of houses and local areas; maintenance of structures, elements, components, engineering equipment of buildings, etc.).

3.3. Provides economic maintenance of buildings and premises in accordance with the rules and regulations of industrial sanitation, fire safety, and safety regulations.

3.5. Introduces resource-saving technologies.

3.6. Develops:

— requirements for the quality of maintenance and repair of housing stock;

— standards for the labor intensity of work performed and establishes standards for the consumption of materials for their implementation;

3.7. Organized by:

— receiving and registering applications, maintaining records of repair work;

— compiling a list of required maintenance and repair work for the housing stock.

3.8. Develops draft contracts in their technical part for the maintenance and repair of housing stock.

3.9. Manages major and current repair activities:

— water supply;

— sewerage;

— heat supply;

— gas supply;

- roofs;

— building engineering equipment (boiler equipment, pumps, fans and air conditioners, elevator equipment, intercoms, security alarms, antenna equipment, cable television, radio);

— instrumentation of buildings (heat, water, electricity, gas meters).

3.11. Supervises:

— compliance with design, engineering and technological discipline, rules and regulations on labor protection, safety precautions, industrial sanitation and fire safety, requirements of sanitary authorities, as well as bodies exercising technical supervision;

— technical condition and use of the housing stock and the provision of housing and communal services;

— providing technical conditions for operation and maintenance of housing stock by contractors;

— preparing the housing stock for seasonal operating conditions;

— quality and volume of work performed and services provided.

3.12. Organizes work on maintaining technical documentation.

3.13. Organizes training and advanced training for technical workers.
4. Rights
The chief housing and communal services engineer, when performing his official duties, has the right to:

4.1. Providing organizational and technical conditions necessary for the performance of official duties.

4.3. Receiving, in the prescribed manner, information and materials necessary to perform official duties, as well as making proposals for improving management activities.

4.4. Submit proposals for improvement of work related to the responsibilities provided for in these instructions for consideration by management.

4.5. Get acquainted with draft decisions of the organization’s management relating to its activities.

4.6. Sign and endorse documents within your competence.

4.7. For all social guarantees provided for by law.

4.8. Protection of your personal data.

4.9. Professional development.

4.10. Other rights provided for by labor legislation.
5. Responsibility
The chief housing and communal services engineer is responsible for:

5.1. For failure to perform or improper performance of their job duties as provided for in this job description - within the limits determined by the current labor legislation of the Russian Federation;

5.2. For causing material damage to the employer - within the limits determined by the current labor and civil legislation of the Russian Federation;

5.3. For offenses committed in the course of carrying out their activities - within the limits determined by the current limits determined by the administrative, criminal, and civil legislation of the Russian Federation.
The job description has been developed in accordance with [name, number and date of document].
Head of Human Resources:

[initials, surname][signature][date, month, year] Agreed: [initials, surname][signature][date, month, year] I have read the instructions: [initials, surname][signature][date, month, year ]

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1. General Provisions

2. Functions

3. Job responsibilities

4. Rights

5. Responsibility

Technical control

Management staff serving residents

Dispatcher

Plumber

Electrician

Street cleaner

Financial support

Legal activity

Record keeping in the management company

Public Relations Department

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